10720 Cambie Road, V6X 1K8 Richmond, Canada
#6 of 28 hotels in Richmond
Guests' ChoiceBased on 739 hotel reviews
8.4Cleanliness
9.1
Comfort
9.0
Location
8.4
Facilities
8.6
Staff
8.9
Value for money
8.1
Free WiFi
9.1
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End of dialog contentReviewed: 12 May 2024
Linda
United KingdomFood was a little pricey
Good airport shuttle service, clean and comfortable room.
Stayed in May 2024
Reviewed: 30 April 2024
Ederyn
Saudi Arabiano slippers, toothbrush, tooothpaste which other hotels have for free upon request, daily usual use, considering they charged more that other hotel
location near airport and shuttle provided going to airport
Stayed in April 2024
Reviewed: 30 April 2024
Susan
CanadaConstruction outside
Very clean and warm
Stayed in April 2024
Reviewed: 24 April 2024
Juan
CanadaNo problems at all!
All excellent!
Stayed in April 2024
Reviewed: 21 April 2024
Naveen
CanadaToilet paper roll was far from the toilet in the washroom, bathtub water leaked from tub even with shower curtain. Location of hotel was near busy intersection but wasn't too bad.
Friendly staff (housekeepers as well), accommodating with free parking (IHG membership), clean room. Our kettle stopped working and they immediately provided a replacement
Stayed in April 2024
Reviewed: 18 April 2024
Bruce
CanadaView on garage
Good location Bed very confortable Room very clean
Stayed in April 2024
Reviewed: 18 April 2024
Mike
CanadaWas close to our destination
Was clean and the beds were amazing
Stayed in April 2024
Reviewed: 14 April 2024
Sitaram
United Statesroom
Stayed in April 2024
Reviewed: 13 April 2024
Rob
CanadaBusy traffic area
Nice clean hotel good food good location pet friendly, go across light for walking your dog in a grassy industrial area with pathway
Stayed in April 2024
Reviewed: 4 April 2024
Marilyn
CanadaLocation
Stayed in March 2024
Reviewed: 26 March 2024
Melinda
CanadaEverything was great, the access to the pub/restaurant and buffet breakfast.
Stayed in March 2024
Reviewed: 18 March 2024
Emma
United KingdomThe room could have done with a Kettle and not just a coffee machine.
Lovely comfy beds
Stayed in March 2024
Reviewed: 29 February 2024
Lynne
AustraliaThe night-time shuttle driver who used the shuttle as a speed car between the airport and the hotel. One night, he stopped so quickly that I was sent flying forward in the seat, and my bag scattered on the floor. Why? Because he was driving very fast, dodging between traffic. The day time shuttle drivers were excellent.
Initially stayed for 2 nights, then rebooked for another 6 nights on returning from a 2-day trip to Vancouver Isl. The room was perfect, the front desk and housekeeping were extremely polite, and the shuttle was fabulous between the hotel and the airport, which I could use for my connection with the 'flyover' train to Vancouver. My only mishap was on my last night's departure to the airport to catch my flight home; I was booked on the shuttle, it turned up at the hotel, dropped its passengers off, and sped off without me. The front desk tried to stop him but he was too fast. The hotel kindly paid for a taxi to get me to the airport, apologising for the inconvenience.
Stayed in February 2024
Reviewed: 22 February 2024
Choua
United StatesI paid for breakfast along with booking but was only given breakfast pass for my husband and I, we had to pay extra for our 11 year old who we added during booking. We have been to other hotels with breakfast included and everyone in the party was able to eat without being a problem.
Clean and accessable
Stayed in February 2024
Reviewed: 19 February 2024
Ainslie
Canadaclean, quiet room, shuttle service
Stayed in February 2024
Reviewed: 9 February 2024
Shelly
CanadaClean and close to airport
Stayed in February 2024
Reviewed: 31 January 2024
Stephanie
CanadaVehicle and air traffic noise, toilet roll far reach from toilet
Fitness room, free airport shuttle, early check in, white noise machine
Stayed in January 2024
Reviewed: 22 January 2024
Emily
United StatesKevin, at the front desk, went out of his way to make my stay pleasant. He was friendly and had exceptional customer service.
Stayed in January 2024
Reviewed: 16 January 2024
Wan
CanadaThe staff was too busy so everyone had to line up and wait, it means there’s a shortage of front desk employees.
The room is very clean. I enjoy the small snack bar in the lobby. Good arrangement!
Stayed in December 2023
Reviewed: 9 January 2024
Justine
South AfricaFriendly staff, comfy beds, blockout blinds
Stayed in January 2024
Reviewed: 30 December 2023
Adnan
CanadaMay be they need to work on the front desk employees. They need to communicate clear and in a friendly way especially during check in.
Location, cleanliness and breakfast
Stayed in December 2023
Reviewed: 26 October 2023
Lisa
CanadaLoud teenagers partying
Friendly staff, nice clean environment, Parking close by, very comfortable beds.
Stayed in October 2023
Reviewed: 26 October 2023
Lisa
CanadaTeenagers partying making noise. The hotel management did tell them once to quiet down but it continued until 4 am
It was an exceptionally nice hotel. Staff very friendly.
Stayed in October 2023
Reviewed: 14 October 2023
Hok
Hong KongThe location is good and the room is clean and comfortable.
Basically everything is good.
Stayed in September 2023
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