Reviews of Holiday Inn Vancouver-Centre Broadway, an IHG Hotel 3 stars
711 West Broadway, V5Z 3Y2 Vancouver, Canada
#46 of 72 hotels in Vancouver
Guests' ChoiceReview score
Based on 669 hotel reviews
8.0Score breakdown
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Cleanliness
8.6
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Comfort
8.5
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Location
8.6
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Facilities
8.1
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Staff
8.6
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Value for money
7.1
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Free WiFi
7.8
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Reviewed: 22 September 2022
Anna
Italy5 reviews1 helpful vote7.0“Big hotel with friendly staff. Decent room at a "convenient" price for Vancouver.”- • Business trip
- • Solo traveller
- • 1 Queen Standard
- • Stayed 4 nights
Only one slow elevator
Location (bus, trainstation are near and some places can be reached walking)
Stayed in June 2022
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Reviewed: 19 September 2022
Geoffrey
United Kingdom5 reviews8.0“it was comfortable clean and well located!!”- • Leisure trip
- • Couple
- • 1 Queen Standard
- • Stayed 1 night
- • Submitted via mobile
nothing
location
Stayed in September 2022
-
Reviewed: 18 September 2022
Helen
United States5 reviews1 helpful vote9.0“Very convenient!”- • Leisure trip
- • Couple
- • 1 Queen Standard
- • Stayed 2 nights
Nothing, everything was as expected.
The room was clean and very quiet. The bed was very comfortable.
Stayed in September 2022
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Reviewed: 18 September 2022
Mohri
Canada7 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • 2 Double Standard Balcony
- • Stayed 3 nights
- • Submitted via mobile
The room was smaller than what I booked via Booking.com. it was a kind of cheating.
Small and quiet hotel. Very quiet, clean and great location
Stayed in September 2022
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Reviewed: 17 September 2022
Lee
Portugal2 reviews9.0“Clean, convenient hotel with excellent service.”- • Leisure trip
- • Couple
- • 2 Double Standard Balcony
- • Stayed 1 night
- • Submitted via mobile
For me, the price seemed a bit high. I would have cancelled if I’d known that booking.com required 48, rather than 24 hours notice.
This seemed like an old Holiday Inn raised up to InterContinental standards. An excellent, full service breakfast was included. (The waitress went above and beyond, giving tourists great advice.) The hotel was well-staffed and everyone was very helpful and friendly. The neighborhood was especially convenient. in spite of our late arrival, we found good outdoor dining options within the same block. The hotel is close to a Whole Foods so it was easy to buy provisions for our camping trip to Vancouver Island. We had a balcony room with a great view of downtown.
Stayed in September 2022
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Reviewed: 15 September 2022
Joyce
Canada12 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • 1 King Standard High Floor
- • Stayed 7 nights
Needs a kettle to make a proper tea
Clean, comfy beds, window that opens, bar fridge, convenient parking
Stayed in September 2022
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Reviewed: 15 September 2022
Mcwilliams
Canada2 reviews8.0“Central location”- • Leisure trip
- • Couple
- • 2 Double Standard
- • Stayed 4 nights
- • Submitted via mobile
No ambience in the breakfast room and no ambience when u were in the lounge having a drink
Breakfast was nice, location dull and outdated
Stayed in September 2022
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Reviewed: 6 September 2022
Daniele
United Kingdom14 reviews7.0“It was an average stay. The room was very clean, although the price paid was to high.”- • Leisure trip
- • Solo traveller
- • 1 Queen Standard
- • Stayed 1 night
- • Submitted via mobile
The ice machine was outside my room and made a loud noise throughout the night.
Close to downtown and easy access by train. Has gym.
Stayed in September 2022
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Reviewed: 6 September 2022
Elaine
United States3 reviews7.0Good- • Leisure trip
- • Family with young children
- • 2 Double Standard
- • Stayed 10 nights
- • Submitted via mobile
Cost too high, and extra charge for extra guests in room
Stayed in September 2022
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Reviewed: 6 September 2022
Ida
United States10 reviews4 helpful votes8.0“fine”- • Leisure trip
- • Couple
- • 1 Queen Standard
- • Stayed 3 nights
The efficiency at the front desk.
Unfortunately we did not find the front desk help to be very "on the ball." That was the case for a few different people we dealt with. They weren't rude, but they were very slow. One example, they couldn't find my reservation until I showed it to them on my booking app. They blamed Booking claiming that they switched my first and last name (put my first name first instead of my last) Bogus as you can see. The desk person was not too competent or fluent in English. On the other hand, the porter or bellman (I'm not exactly sure what his official job is) went above and beyond to help us with our needs and did it with a full heart and a smile. I wish I wrote down his name. The room and the hotel in general was clean. It was also in a convenient location near the subway.
Stayed in September 2022
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Reviewed: 6 September 2022
Maureen
United Kingdom9 reviews8.0Very good- • Leisure trip
- • Family with young children
- • 1 Queen Standard High Floor
- • Stayed 1 night
- • Submitted via mobile
We can't really comment as arrived so late
Stayed in September 2022
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Reviewed: 4 September 2022
Jodi
Canada12 reviews7.0“ok”- • Leisure trip
- • Group
- • 2 Double Standard
- • Stayed 1 night
Cost! Staff wasn't veryy accommodating especialy when i questioned about the diference in price between what Bookings had and what they were charging me! I paid $100 more than my booking stated! No impressed! Where was the free breaky advertised? Not a great bang for your buck! Over $400 for one night! Won't be staying there again. Jacked up prices for the concert we were attending and on top of it we had to pay for parking! Like come on. $400 was enough! 23 to park my car!
Balcony!
Stayed in September 2022
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Reviewed: 4 September 2022
Mara
Canada2 reviews8.0“it was a good place to stay for a short visit”- • Leisure trip
- • Couple
- • 2 Double Standard
- • Stayed 3 nights
- • Submitted via mobile
the current road construction
it was clean and comfortable
Stayed in September 2022
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Reviewed: 30 August 2022
Chance
Canada1 review7.0“It was good overall. Good price, good location, good amenities, just the beds were bad.”- • Leisure trip
- • Solo traveller
- • 1 King Standard
- • Stayed 6 nights
- • Submitted via mobile
Bed was awful. Felt stiff in the middle, sheets made me sweat a ton, and even the AC couldnt help.
Stayed in August 2022
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Reviewed: 28 August 2022
Jillian
United Kingdom1 review7.0“A good, convenient hotel with friendly, helpful staff.”- • Leisure trip
- • Solo traveller
- • 1 Queen Standard High Floor
- • Stayed 14 nights
- • Submitted via mobile
Breakfast.
Liked the location, convenience, room was nice, staff were lovely. Breakfast was okay. Only went once as it was nothing special.
Stayed in August 2022
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Reviewed: 28 August 2022
Jill
United States6 reviews1 helpful vote9.0“Excellent location and room, staff and”- • Leisure trip
- • Couple
- • 1 King Standard High Floor
- • Stayed 4 nights
Our room was large, very clean and in excellent condition. The bed was extremely comfortable and housekeeping staff were respectful of our schedule in getting in and out quickly - typically while we were eating breakfast downstairs. We enjoyed our morning breakfasts and found the wait staff delightful. We also really appreciated the front desk staff’s help in getting us into our room early on our first day. Liked the express check out.
Stayed in August 2022
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Reviewed: 18 August 2022
Maura
Ireland21 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • 2 Double Standard
- • Stayed 7 nights
- • Submitted via mobile
Needs updating
Very clean, lots of toiletries provided
Stayed in August 2022
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Reviewed: 15 August 2022
Philip
South Korea14 reviews3 helpful votes8.0“An expensive but comfortable stay”- • Leisure trip
- • Couple
- • 1 Queen Standard
- • Stayed 5 nights
- • Submitted via mobile
Building and facilities are showing their age. Wifi is slow and doesn’t really extend to laundry room. Breakfast buffet feels repetitive.
Staff was very kind and took precautions around Covid. Very convenient location with bus access immediately outside. Was able to park temporarily without paying in order to unload luggage.
Stayed in August 2022
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Reviewed: 14 August 2022
Halim
Canada7 reviews8.0“pleasant stay”- • Leisure trip
- • Couple
- • 1 Queen Standard
- • Stayed 4 nights
nothing
location
Stayed in July 2022
-
Reviewed: 14 August 2022
Juanita
Canada2 reviews8.0“It was a great stay with my daughter.”- • Leisure trip
- • Family with young children
- • 2 Double Standard
- • Stayed 3 nights
Room service would be nice and update your USB ports
Location and the shops and restaurants Also the parking spots were big enough for me to park my SUV without needed someone to guide me in 😊
Stayed in August 2022
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Reviewed: 14 August 2022
Ashish
Australia14 reviews8.0“Good staff, disappointing with only offering breakfast for 2 even though we booked for 3.”- • Leisure trip
- • Family with young children
- • 2 Double Standard
- • Stayed 3 nights
- • Submitted via mobile
Cleaning staff used the guest lifts which caused delays. We had a booking for 3 but we’re only given breakfast for 2, even though breakfast was supposed to be included in our booking.
Very helpful staff - polite and gave a late checkout and stored luggage
Stayed in July 2022
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Reviewed: 13 August 2022
Zhiqiang
Canada1 review8.0Very good- • Leisure trip
- • Family with young children
- • 2 Double Standard
- • Stayed 2 nights
- • Submitted via mobile
No enough plug or USB ports for current life style.
Staffs are great.
Stayed in August 2022
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Reviewed: 10 August 2022
Dan
United States1 review8.0“Served it purpose”- • Leisure trip
- • Family with young children
- • 2 Double Standard
- • Stayed 2 nights
- • Submitted via mobile
Mattress was a little worn but overall fair
Didn’t have breakfast for most hotels offer free to guest.
Stayed in August 2022
-
Reviewed: 8 August 2022
Sheila
United States1 review9.0“We loved the location and the staff was friendly. The room was very clean.”- • Leisure trip
- • Family with young children
- • 2 Queen Standard
- • Stayed 3 nights
- • Submitted via mobile
could use a bed upgrade.
location. cleanliness. friendly staff.
Stayed in August 2022
-
Reviewed: 7 August 2022
Kearns
Ireland2 reviews9.0“thoroughly enjoyed”- • Leisure trip
- • Couple
- • 2 Double Standard Balcony
- • Stayed 10 nights
- • Submitted via mobile
a bit expensive
location, very comfortable beds view from balcony was lovely
Stayed in July 2022
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