655 Burrard Street, V6C 2R7 Vancouver, Canada
#30 of 72 hotels in Vancouver
Guests' ChoiceBased on 1475 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.5
Facilities
8.6
Staff
8.9
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 29 September 2023
Mayi
Philippinesno,teaspoons for the coffee ,one lampshade is busted ! no barrel bolt for the door lock..anyone can enter the elevator and access the guest rooms..I still prefer the key rooms to be swiped on the elevator for the protection of the guests !
love the location,the bed and pillows are comfortable ,the room is clean
Stayed in September 2023
Reviewed: 28 September 2023
Julie
United Statesna
Very clean and up to date. Staff everywhere was incredibly helpful and friendly
Stayed in September 2023
Reviewed: 28 September 2023
Elizabeth
AustraliaExpensive for what you got. Kitchenette had bare minimum utensils.
Location!
Stayed in September 2023
Reviewed: 27 September 2023
Josephine
United StatesLocation lobby and bar
Stayed in September 2023
Reviewed: 26 September 2023
Mohammad
IrelandNothing to dislike
Always welcoming … not the first time and won’t be the last
Stayed in September 2023
Reviewed: 25 September 2023
Nicola
JamaicaI felt it was overpriced for the product.
Location
Stayed in August 2023
Reviewed: 25 September 2023
Christy
SwitzerlandI have not recieved my reciept yet.
Stayed in September 2023
Reviewed: 25 September 2023
Margaret
CanadaThe bath could have been more modern
I loved the location and the staff was great A welcome basket was a great touch Thank you so much
Stayed in September 2023
Reviewed: 24 September 2023
Anita
United StatesI noticed Hyatt is usually downtown and always pay parking fee is a business. No breakfast you have to go dine in the only restaurant they have. Since it was in a busy downtown we heard ambulance sirens here and there.
There was a star bucks in the hotel
Stayed in September 2023
Reviewed: 21 September 2023
Brad
United StatesLocation, service, and furnishing were erfect.
Stayed in August 2023
Reviewed: 17 September 2023
Marissa
United StatesThe first night, i ran the shower and it was too hot. The water took 20 minutes to become bearable. The second night it was normal.
Clean ans comfortable
Stayed in September 2023
Reviewed: 10 September 2023
Wei
Hong KongProvide at least one free bottle of water for each guest.
The swimming pool looked big on internet. It turned out a splash pool.
Stayed in September 2023
Reviewed: 5 September 2023
Trevor
United StatesFood options
Location
Stayed in July 2023
Reviewed: 5 September 2023
Sarla
IndiaReception Area - Cold unlike other Hyatt Regency Properties. Very Basic
Location - Connectivity , Close proximity to all destinations, Accessibility
Stayed in August 2023
Reviewed: 4 September 2023
Tru
CanadaThe beds were absolutely awful; very, very soft. We had a king size bed and I kept rolling into the center of the bed. Didn't sleep well at all.
We had a room with a balcony, and it was fantastic. We used it a lot for sitting, relaxing and had a peek-a-boo view of the harbour area
Stayed in September 2023
Reviewed: 4 September 2023
André
BrazilNo breakfast included
Clean and staff nice
Stayed in September 2023
Reviewed: 4 September 2023
Justine
United KingdomGym doesn’t have yoga mats.
Location is great, very central to shops and train stations. Good pool facilities
Stayed in September 2023
Reviewed: 4 September 2023
Tonicha
United KingdomThe pool is very small- didn’t matter too much to us as we were busy during our trip
Of all the hotels I tried to book in Vancouver this was the only one who responded to my request to have 2 rooms as a minimum request on the same floor. None of the others would commit. As we were travelling with teenage children this made our life easier. The hotel was lovely and the staff very friendly. They even sent a lovely cake to our room on my daughters room, and I’d only mentioned that it was her 18th during our stay when I checked in. The cake was a lovely surprise.
Stayed in August 2023
Reviewed: 4 September 2023
Florin
RomaniaThe hotel is huge. Breakfast area was getting very busy after 7:30am in the morning. The selection was very poor for a 5 star hotel. The hotel needs some renovations.
Hotel location is great. Having a Starbucks at ground floor was much appreciated by my daughters. Room was big, beds were comfortable.
Stayed in August 2023
Reviewed: 4 September 2023
Sergio
MexicoOur balcony was in bad conditions
Our room was vey nice and clean
Stayed in September 2023
Reviewed: 2 September 2023
Yu
TaiwanEverything was perfect. I would say this is my favorite hotel in Vancouver. The elevator was technological, staffs are nice. They do provide valet parking as well. The location is amazing, it’s easy to grab the foods nearby. You also can fill up your water at lobby to reduce some disposable bottles.
Stayed in August 2023
Reviewed: 30 August 2023
Janet
AustraliaLocation was fabulous
Stayed in August 2023
Reviewed: 28 August 2023
Paul
CanadaGreat Location. Very comfortable bed. Service was five star.
Stayed in August 2023
Reviewed: 28 August 2023
文馨
TaiwanRun into housekeepers’ strike and very late house cleaning for some days. We listen children’s crying easily.
Great location
Stayed in August 2023
Reviewed: 28 August 2023
Kim
United StatesThe walls were thin, we could hear people from the other room and vice versa.
Staff/housekeeping was very helpful and friendly. The room was spacious and clean. Lovely view from balcony.
Stayed in August 2023
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