Nothing- very enjoyable stay

Very comfortable, welcoming friendly staff, terrific food. Close to ski lifts: ski- in, ski-out. Well worth having half board: dinner was regularly terrific.

Stayed in February 2024

The breakfast is good, only the omelet is strange and we didn't like it. There is another thing that did not suit us, and that is that the maids entered the rooms in the late afternoon and evening if we were not in the room. They certainly knock, so if we are not there, for example, they make the beds, but if we are there, they disturb the rest. One evening they knocked on our door after 9 pm. We think it is absolutely unnecessary even though the intention is good. The wifi signal was not always the best and had occasional interruptions, but only in the evening hours when most of the guests are in the hotel. Nevertheless, we will be happy to be guests at this hotel again.

We are very satisfied with our stay. The proximity to the cable car was decisive for choosing this hotel and that is the main reason we will come again. You literally just cross the street and you're on the trail. The spa area is not big, but it is well organized and we enjoyed using it every day after skiing. The staff is very friendly, the hotel is clean and has a pleasant atmosphere. We will definitely come next year.

Stayed in January 2024

The room was not as nice as portrayed on the website. Dated bathroom with the shower head not staying in place.

Location was great access for hiking although a steep walk in and out of town for dinner. Staff very friendly. Nice common areas.

Stayed in September 2023

Beautiful scenery, new, up to date lifts, great choice of restaurants with excellent food; excellent trail grooming

Stayed in March 2023

We felt the hotel was a little tired, the drains in our room were a little smelly.

We liked the ski in ski out location and the position relative to restaurants

Stayed in March 2023

nothing

very lovely friendly staff, beautiful hotel, wonderful facilities, excellent service and food x

Stayed in February 2023

Warmer bedding. Not enough accessories in the bathrooms (also quite dated)

Really wonderful helpful staff. Foods really nice and although its quite old school its very cosy and well presented.

Stayed in January 2023

The service from the time you enter the hotel to the servers in the bar, dining room, spa & housekeeping could not have been friendlier or more helpful. First class service in their restaurants, once which is a Michelin Star Restaurant.Both restaurants served delicious meals which changed daily and our breakfasts were very good. Our room was quite large with beautiful views of the mountains. The proximity to the Pradolago gondola couldn’t have been better…almost ski in/ski out! Close to walk to the center of town. I would HIGLY recommend this hotel to anyone staying in the beautiful town of Madonna di Campliglio. We would DEFINITELY stay here again.

Stayed in January 2023

The only minor irritation was the charging in the room. There weren't many sockets and the socket in the bathroom only came on when the light was on so our electric toothbrushes weren't charging when we thought they were.

Every member of staff was professional, friendly and helpful. Breakfast was a good choice of the usual continental fare plus scrambled eggs and bacon. We were on B&B but ate here a couple of evenings because the food was really tasty, good value and they provided good gluten free options. There are two restaurants the 'normal' and then another with a Michelin star which we didn't try. It's a short walk downhill into town, maybe 5 minutes coming back as it's uphill. We went in September and could leave the car at the hotel and walk across the road and straight up into the mountains or alternatively it was about 20 minutes on foot to the Groste cable car. It's only 100-200 hundred metres from the Pradalago funivia and right on the ski bus route so would be good for skiing.

Stayed in September 2022

location,ristorante,staff

Stayed in September 2022

nothing

very good breakfast, excellent dinner, food in the restaurant, underground parking, very nice and helpful staff, good location.

Stayed in July 2022

Great rooms, breakfast and personal. There is nothing about that place that is not great. And the price makes it one of the best value for money hotels I have been at.

Stayed in July 2022

Great location, with a beautiful view of Madonna. Close to ski lift. Spacious, with two rooms and clean bathroom with bath. Comfortable mattresses, amazing view from balcony. Good choice during breakfast, professional and nice staff. Small/medium dogs allowed (hotel must be notified before arrival).

Stayed in July 2022

nothing

clean and cozy with a superb customer service

Stayed in July 2022

Some traffic noice on the road side of the hotel

Always a pleasure to come back to Bertelli. Free spa with wet and dry sauna and swimming pool. Relax beds. Sunbeds outside. Good breakfast and good half-board at a reaonable price.

Stayed in July 2022

Absolutely nothing. Everything was excellent.

The room was as comfortable as it could be. With half-board treatment, the breakfast was delicious and the dinner was always perfect with really excellent food.

Stayed in July 2022

Comfy, clean, and classic hotel located in the heart of Madona Di Campiglio. Staff was excellent, would definitely return.

Stayed in June 2022

Nothing!

We particularly loved having a balcony with a view of the mountains but everything about our room was great - a good size, very clean and well equipped. The breakfast was delicious too.

Stayed in June 2022

stayed in a single room. bed was extremely uncomfortable.

very close to the lifts

Stayed in March 2022

Bed was a little too hard for my liking, (though my husband thought it was perfect) and i wish there were a little more vegetarian options for dinner at the hotels restaurant.

Great location, free parking, the staff was incredibly nice and helpful, live entertaintment in the restaurant and in the bar, close to restaurant, shops and you could literally go straight in to the slopes from just outside the door.

Stayed in March 2022

nothing

fantastic staff. very welcoming. location is a 10minute walk from the town centre and is effectively ski in and out

Stayed in February 2022

Nothing. It was all lovely.

Delicious food, very friendly staff. Nothing was a problem for them, they made the stay very welcoming and comfortable.

Stayed in February 2022

we couldn't get to the sauna. Sauna was but with a reservation but we had no information about that.

Clean, friendly staff, good location, great breakfast. Room was big, there was so much space.

Stayed in September 2021

Very helpful staff, helped us with parking accommodations when we went into the mountains for a couple of day. Breakfast with broad choice of good and fresh products.

Stayed in September 2021