There onsite parking is never available and they offer offsite parking which is extra 8 mins walk from their hotel… Paying extra for parking and still not within hotel surroundings no point…

Its very neat and close to Clifton hill attractions and foodcourt

Stayed in April 2024

Everything was great

Clean, comfortable, good location

Stayed in April 2024

A little bit walking distance to the parking area.

The hotel is located in Clifton Hill area and there are several eating places around the hotel.

Stayed in March 2024

Nothing

Staff was helpful as she knew the area well. She gave us good advice on travel tips.

Stayed in April 2024

nothing everything was perfect

Very convenient everywhere, staff are friendly, cleanliness are good.

Stayed in April 2024

Renovations not finished.

Stayed in April 2024

Kids screaming, slamming doors and playing in the hallways at all hours of the night and parents not really doing anything about it. I travelled with my 5 year old and she was even disturbed from all the noise. Elevators are very small and took a long time to get one with space.

Close to all the good attractions.

Stayed in April 2024

Dirt on outside of windows Construction

View of American falls Modern style hotel

Stayed in April 2024

parking $$$

clean

Stayed in April 2024

Offsite parking was inconvenient but not bad, only a 2 minute walk!

It was conveniently located, in the middle of everything to do pretty much!

Stayed in April 2024

We love the location, walking distance to Niagara Falls, kids attractions, and restaurants. Spectacular view to the Falls.

Stayed in April 2024

The lack of restaurant or breakfast options, it is currently under construction. The elevator was a bit nerving to have to deal with. I overheard a lot of other guests express that opinion as well. These are all just minor conveniences though.

How close it was to Clifton Hill. How easy the staff made check in for us. The view of the American Falls was really nice and the kids enjoyed that view along with the view of Clifton Hill. It is a prime spot location wise.

Stayed in April 2024

There was construction that started early (7am) but they notified me at the time of booking so I knew before I arrived. Access to the front entrance was blocked off so only the rear entrance was in use during working hours. Off-site parking is a couple of blocks away but less than a 5-min walk.

The location was fantastic. Just steps to a lot of restaurants as well as all the rides on Clifton Hill, which leads right down to the Falls. The staff were extremely helpful and very pleasant to deal with.

Stayed in April 2024

There is very little parking in the hotel when full you have to park outside the hotel.

Stayed in April 2024

The water does not get very hot

I loved the rooms, the hotel was really nice its self. The pool was great.

Stayed in April 2024

Charge me car park $25 Dollars But I find next them parking is $5 Dollars only

Stayed in April 2024

I’ve stayed here 3 or 4 times now and my only complaint ever is they need to upgrade the mattresses. It’s like sleeping on a box spring they are so stiff. For the price on and off day let alone the price at peak season. You have everything going for you, just update the mattresses !

Great location, friendly staff and great size rooms !

Stayed in April 2024

Bath towels too thin and small Would have liked a microwave in the room

No breakfast

Stayed in April 2024

We were told the pool would be closed but we arrived and it was open, kids were a little bummed since we didn’t pack for it to be open.

It wasn’t bad considering it’s under full remodel, happy with overall stay

Stayed in April 2024

Restaurant was closed, so no breakfast options. Pool/hot tub was small, busy, and hot tub was kept way too hot.

Convenient location, very clean, comfortable and sound-proofed.

Stayed in April 2024

The restaurant is still closed and the lack of breakfast is inconvenient. No microwave in the room.

great location, clean room with a nice sneak-peak of the falls. Good size pool, a nice jacuzzi. Off-site parking is less than 5 min walk away. Quiet, despite the renovation, close proximity to the elevator, and loud entertainment district just out of the window.

Stayed in April 2024

Pool was just OK. It's in the basement..

Location was great, clean room, nice view, great staff.

Stayed in April 2024

The hotel is a bit rowdy: children jumping and screaming in neighbouring rooms and guests hollering to each other in the corridors. Only two elevators, which are also used by housekeeping staff, resulting in very long waits. The view was of the car park. No shower gel in the bathroom. Ongoing construction work.

Good location. Spacious room with comfortable beds. Soft (but small) towels. Good WiFi.

Stayed in April 2024

However, there were several issues. There was no breakfast provided, and its two elevators were insufficient for servicing the 10 floors and the number of rooms and guests in the hotel. When we called reception at 11 PM asking for two bottles of water, we were told it was not possible as they didn't provide room service at that hour.Furthermore, despite informing them during check-out that we would return after the eclipse and were willing to pay the additional fees for a late check-out, the hotel repeatedly called to inquire about our departure time. It was only when we explicitly mentioned coordinating with their colleague in the morning and agreeing to pay the extra charges that the calls stopped. It seemed there was a lack of communication and coordination among the staff across shifts.Ultimately, during the final check-out, the hotel manager waived the late check-out fee, acknowledging the high price we had paid for a one-night stay.

Our room, number 901, boasted a beautiful view of Niagara Falls and the street, perfect for witnessing the 2024 eclipse during our brief one-night stay. Despite being on the ninth floor, the noise from the street and various activities (especially the go-kart track) was quite bothersome. The room was delivered for check-in a bit earlier than usual, and it was very clean, tidy, and spacious.

Stayed in April 2024