5851 Victoria Avenue, L2G 3L6 Niagara Falls, Canada
#8 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 4715 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.4
Facilities
7.8
Staff
8.8
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: 13 May 2024
Min
CanadaHowever it is not very good for its insulation! Can hear people talking next door or from the hallway. Not recommend to families with smaller kids that goes to bed early and needs quietness. We were placed in the same floor with multiple rooms having kids from 8-10ish and they were really loud till midnight. We werent able to sleep well with our toddler who needed to sleep from 9pm.
We liked the location and value, the service was also really good. Very friendly and helpful.
Stayed in May 2024
Reviewed: 12 May 2024
Joe
CanadaI liked everything
Stayed in May 2024
Reviewed: 10 May 2024
Gerard
CanadaRestaurant not open. No blackout blinds in room and city lights on all night
Clean and great location
Stayed in May 2024
Reviewed: 9 May 2024
Burakbaysal
CanadaFacilities are too limited. No free parking no breakfast even using microwave does charge you.
Location was just perfect and the most important thing in Niagara Falls is location.
Stayed in May 2024
Reviewed: 8 May 2024
Saeba
CanadaThe only thing I didn’t like was that it would take a while for hot water to run from the tap. But other than that really enjoyed my stay here.
The hotel was nice and clean. Loved the location.
Stayed in April 2024
Reviewed: 8 May 2024
Talgat
United StatesThe hotel had maintenance work ongoing and the restaurant was closed, which meant breakfast was not included. Unfortunately, we were only informed about this after making the reservation, which was a little disappointing. Additionally, the hotel parking fee was 25 CAD, whereas public parking nearby cost only 5 CAD, which felt overpriced.
The location was fantastic, within walking distance of Niagara Falls. Perfect for families due to its convenience. Despite the prime location, we were pleasantly surprised by the affordability of the price. Overall, a great value for a memorable stay near the falls
Stayed in May 2024
Reviewed: 7 May 2024
Susan
CanadaI didn't like the pool area but then, I don't use hotel pools. It was okay and probably great if you have kids to entertain.
The staff were friendly and courteous - very helpful. There was plenty of staff on duty so if assistance was needed, it was available. The parking was very convenient. The location was great and the room was really quiet as even though we were in the heart of the carnival like area of Clifton Hill, no noise to disturb us - it was soundproofed. And I am sensitive to noise. The hotel was under renovation during our stay, but that wasn't an issue for us. We used it as a place to explore from. I would definitely return to that hotel if I'm ever in that area again.
Stayed in April 2024
Reviewed: 7 May 2024
Michael
CanadaToo much chlorine in pool and water temperature was cold.
Proximity to Clifton Hill and excellent staff.
Stayed in April 2024
Reviewed: 6 May 2024
Michael
SwitzerlandWater pressure in the shower was to low.
Everything
Stayed in April 2024
Reviewed: 6 May 2024
Melissa
CanadaThe elevators took forever...
The staff is ver helpful
Stayed in May 2024
Reviewed: 5 May 2024
Keith
CanadaConvenient location. Close to many attractions.
Stayed in May 2024
Reviewed: 5 May 2024
Romessa
CanadaBeds were not comfortable at all. Very squeaky and every time u moved it makes noises. Elevators take long time. No breakfast included.
Close to everything. Clean.
Stayed in May 2024
Reviewed: 4 May 2024
Alex
CanadaParking fee Front desk staff not too friendly
Location
Stayed in May 2024
Reviewed: 2 May 2024
Zahra
CanadaIn the website the parking was included,but we had to pay separately.
The restaurant was closed
Stayed in April 2024
Reviewed: 30 April 2024
Alan
CanadaI had to park very far away, which was horrible!
My room 1001 had a really nice view.
Stayed in April 2024
Reviewed: 29 April 2024
Wayne
CanadaFor Niagara Falls, in April, the rate was quite expensive.
The new addition to the hotel offers excellent views of the Falls. Outstanding view through the large window.
Stayed in April 2024
Reviewed: 29 April 2024
Robbie
United KingdomThe sofa bed we had in our room was awful 🤣 had to do a makeshift bed using the sofa cushions and a mixture of extra pillows, bedsheets and covers given to us by the hotel.
The room size and location are great! Cannot fault the staff at all, they helped with every situation and greeted us every time In a polite way!
Stayed in April 2024
Reviewed: 27 April 2024
Manwant
CanadaThere onsite parking is never available and they offer offsite parking which is extra 8 mins walk from their hotel… Paying extra for parking and still not within hotel surroundings no point…
Its very neat and close to Clifton hill attractions and foodcourt
Stayed in April 2024
Reviewed: 27 April 2024
France
CanadaEverything was great
Clean, comfortable, good location
Stayed in April 2024
Reviewed: 27 April 2024
Sarbinder
CanadaA little bit walking distance to the parking area.
The hotel is located in Clifton Hill area and there are several eating places around the hotel.
Stayed in March 2024
Reviewed: 26 April 2024
Erickson
CanadaNothing
Staff was helpful as she knew the area well. She gave us good advice on travel tips.
Stayed in April 2024
Reviewed: 26 April 2024
Minerva
Canadanothing everything was perfect
Very convenient everywhere, staff are friendly, cleanliness are good.
Stayed in April 2024
Reviewed: 25 April 2024
Josie
CanadaRenovations not finished.
Stayed in April 2024
Reviewed: 25 April 2024
Leah
CanadaKids screaming, slamming doors and playing in the hallways at all hours of the night and parents not really doing anything about it. I travelled with my 5 year old and she was even disturbed from all the noise. Elevators are very small and took a long time to get one with space.
Close to all the good attractions.
Stayed in April 2024
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