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  5. Reviews of Hotel et Motel Le Chateauguay

Reviews of Hotel et Motel Le Chateauguay 3 stars

3842 Boulevard Sainte-Anne, G1E 3M3 Quebec City, Canada

#77 of 105 hotels in Quebec City

Guests' Choice

Review score

Based on 579 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.0

  • Location

    8.0

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 14 May 2024

    9.0
    Fantastic stay and would go back again.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking was a little tight.

    Location was close to old Quebec and local stores. Neighbourhood is safe and quiet for walking.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    All good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    everithing ok for the price

    practicality

    Stayed in March 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Some noises can easily come in from surrounding rooms due to poor insulation. That was the only trouble we had.

    Location was perfect. Room was clean with all the amenities.

    Stayed in March 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Clean good price

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Th e size of Th e bathroom and the quality of Th e towels

    We did not have breakfast

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Have a nice stay.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Can’t take breakfast out of the restaurant.

    Friendly Staff. Clean. The Jacuzzi

    Stayed in April 2024

  • Reviewed: 21 March 2024

    9.0
    Not a bad place
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Kitchenette
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the fact there was no vacuum in a kitchenette room... I wish I could of clean the carpets before I left. And since I drive a truck I found the parking squeeze tight...lets say,. I'm happy I didn't have a 1 tone truck...

    My kids loved the pool and the spa...

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    I needed a room for 5 people with kitchen

    Pool, jacuzzi and sauna

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very nice stay overall
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Pool not very inviting

    Room very nice and modern looking

    Stayed in February 2024

  • Reviewed: 15 March 2024

    9.0
    Very comfy and friendly hotel
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    It is not the first time I've been in this Hotel. It is very well located, I like the pool. I think the only thing I would add is a microwave inside the room.

    Stayed in March 2024

  • Reviewed: 12 February 2024

    7.0
    Nothing fancy, but great for a business stay. Staff was helpful and it was clean.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The walls were pretty thin and it sounded like the bed in the other room was against the same wall as my bed. I could hear the other guests talking very easily and clearly heard the loud snoring at night lol

    The motel was great for a short business stay. The rooms had everything I needed. The room smelled clean and the bed was comfortable. I didnt have a chance to use the pool or spa, but I saw other guests enjoying it and it looked great. The staff was helpful and friendly.

    Stayed in February 2024

  • Reviewed: 20 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Problem refound deposit

    Stayed in December 2023

  • Reviewed: 4 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Sona

    Stayed in December 2023

  • Reviewed: 4 January 2024

    6.0
    I did not enjoy my stay
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    My room smelled like chlorine, like a swimming pool, likely because my room was jn same building as pool. It was very strong and overwhelming. Also the room was across the breakfast area which people woke me up and could not sleep late because it was really loud

    The concierge stayed until we arrived which was very late about 1130pm

    Stayed in January 2024

  • Reviewed: 28 December 2023

    6.0
    Not worth the price.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The price and the room. Price was very high and room didn’t met any expectations. It was very congested and very tidy.

    It is not worth the price. Room was very congested.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool, jacuzzi and sauna.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    9.0
    Amazing stay overall and really looks after the guests!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The room was a perfect size and had everything needed! Also great service! For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life. God Bless!

    Stayed in October 2023

  • Reviewed: 24 October 2023

    8.0
    A good experience
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The other customer smoked outside his room. I know it's outdoor. But the smell was annoying to me.

    The staff helped us to find a ring we left behind after check-out. Really appreciated.

    Stayed in September 2023

  • Reviewed: 21 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool temperature was way to cold to swim in.

    Staff & cleanness

    Stayed in October 2023

  • Reviewed: 19 October 2023

    8.0
    It was good
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom too small!

    Pool sauna and spa were nice.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Our stay was satisfactory
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nichts

    fristuck war ok. Lage such ok

    Stayed in October 2023

  • Reviewed: 12 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The parking lot is hard to park if there are many cars there.

    Every room has its own parking spot. A swimming pool is an extra bonus. WiFi internet connection is very good.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    They take a 100$ safety deposit from your card on top of the room cost as safety. Bear that in mind if you're on a tight budget, I know 100$ can make a serious difference in an account. The shower in the room goes from scalding hot to cold every few seconds. There are little warning notes all over the place telling you what not to do, it builds a climate of distrust that you wouldn't find in a nicer establishment. Having one rule list in a pamphlet in the room would feel less invasive than finding little papers everywhere. I read that the breakfast was nice and cheap, but the price is indicated nowhere on the app or even in the hotel. To find the price you absolutely have to ask the receptionist in person. I do believe this is a sales tactic so you feel obligated to take the additional breakfast. Some people will be too shy to saying no to a person especially if the person is instructed to upsale said breakfast.

    The pool and spa add a lot to the value, but this is a 3 star hotel so expect basic services and quality. The bed was nice and the room was roomy.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    6.0
    OK stay at a more affordable price.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The first day after arrival there was no room servicing. The bed wasn't made, room not tidied, coffee supplies not replaced. I was told by staff that a request needed to be made for this to be done. I never had this requirement before. There was a little more sound from adjoining rooms than I expected. The other occupants weren't rowdy, just the sound of normal activities carried through.

    I was looking for affordable accommodation which this facility provided.

    Stayed in September 2023

Showing 1 – 25

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