nothing

the proximity to every thing we wanted to see

Stayed in March 2023

Two early morning fire alarms (so two mornings of a three night stay) were really disruptive. That needs attention as they were both false alarms.

Very comfortable rom with good amenities. The shower was especially nice.

Stayed in February 2023

Just the note about the bed and the honking

Here are the positives - Location, friendliness of staff, shower, room, and breakfast, oh and casting was a nice touch Here are the minor negatives - The traffic outside our room, lots of honking but I guess that is TO. The bed also slides a lot, had to constantly move it back into place. Again, very minor complaints would stay here again 100% I would also like to thank the hotel and staff for the nice anniversary gift they had there upon our arrival, was really unexpected

Stayed in February 2023

modern, clean, location, staff

Stayed in February 2023

Explanation of the grounds as well as information regarding the whole hotel, wifi info , restaurant location etc.

Valet guys were good. Older philapino guy was awesome. Younger guy was good, but offered me a few bottles of water f9r the ride and then left me waiting for over 10 min and still nothing, I ended up dr8ving away.

Stayed in February 2023

the location. the interior design

Stayed in February 2023

nothig

everything location & very comfortable

Stayed in February 2023

- one of the receptionist/lobby lady was kind of rude, I heard her making racist comments about my name but the rest of the staff were sort of helpful, could be better though considering this is 9/10 hotel on booking.com - the lobby leading to the rooms were sort of dark and could have more lighting (it felt like going through some trippy matrix scene) and doesn’t compliment well with the design of the hotel

- the housekeeping team was excellent. no matter what time of the day and night I leave my room and press the housekeeping button, I come back to see my bed done and the entire bathroom and bedroom cleaned immaculately! they operate 24 hours around the clock and this is pretty rare for most hotels - at the breakfast/dining lounge I got free coffee and didn’t have to pay because I didn’t eat anything at the buffet. super kind waiters and kitchen staff! - the rooms are spacious and had a round sofa with an ottoman, plenty of space to lay flat two large suitcases and more. desk is long and has usb chargers and outlets on the side, perfect to do your makeup - windows can be open as air can be quite stuffy in the room - amazing bathroom design with abundant complimentary shampoo, conditioner, body wash of a good brand - body lotion and hairdryer included - spacious wardrobe to hang your coats - compartment to place your carry on while it’s open and fits perfectly

Stayed in January 2023

I enjoyed everything. Perfect for a one night date in the city

Close to Scotiabank theatre. Amazing location

Stayed in January 2023

showing it age a little.

proximity was amazing. rooms were cool and clean.

Stayed in January 2023

I didn't enjoy walking through a cloud of Marijuana smoke coming in from the outside.

Bed was very comfortable. We had a fantastic view. Staff were so friendly.

Stayed in January 2023

I can hardly think of anything. We didn't realise we could hook up our phone via chrome to the TV so that could have been made clearer in the room.

This is such an incredible hotel. The rooms have a truly contemporary design but are still cozy. I had a view facing the CN tower and it was lovely at night. They even had jazz music playing while we entered the room. We ended up just adding on an additional night because we liked it so much.

Stayed in December 2022

Everything was above and beyond expectations

Stayed in September 2022

At the end of the day, I brought fast food back to my room that included a drink. Even though I threw the drink out in the garbage when I finished it, they charged me $5 for having it in the room at all.

Gorgeous room, good location.

Stayed in September 2022

Had very noisy pipes every morning

Good location. Easy access to UP Express to airport

Stayed in November 2022

walking distance to all amenities, very kind and friendly staff, felt welcome as soon as I arrived

Stayed in November 2022

After the hockey game ended on Friday night Nov. 11th the bar at the hotel needed more staff. And seating was not comfortable at all. Needs to be upgraded.

Location, ambience and overall experience. Very clean and cozy stay. Will definitely go back.

Stayed in November 2022

The windows needed cleaning.

Hospitality was great and the restaurant bar/lounge was a great time saver.

Stayed in September 2022

Breakfast could be included for the price.

Proximity to Scotiabank Arena cannot be beat. Door it right by gate 6. Bed comfortable, rooms are spacious, modern, and well thought out.

Stayed in October 2022

Other than one fire alarm it was perfect.

Cool room in a nice hotel in a great part of town. Staff was really good.

Stayed in October 2022

Pricing so that it could be a bit more affordable

Excellent location, friendly staff, comfortable and loved having access to food store and liquor store right there for any of our needs. Would stay here again.

Stayed in September 2022

amazing !!!!!!!! lovely rooms the staff are so accommodating and late checkout of 12pm is amazing will definetly stay here again

Stayed in October 2022

All

Stayed in September 2022

This is really minor but we ordered room service and instead of a pass-off at the door the rep kinda pushed right into the room, was a little awkward as I was still getting dressed and had to duck into the bathroom. That could be normal though, I don’t know.

Location was impeccable as we were seeing a show at the Scotiabank arena. Room was beautiful and clean, bed was very comfortable.

Stayed in September 2022

I didn’t care for having to use the key card to turn on the lights, had to figure out how to use the shower, sometimes keeping things simple is better

location, very comfortable beds, clean, friendly front desk staff.

Stayed in September 2022