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Reviews of Living Water Resort & Spa 4 stars

9 Harbour Street East, L9Y 5C5 Collingwood, Canada

#5 of 18 hotels in Collingwood

Guests' Choice

Review score

Based on 2226 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    7.5

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 27 May 2024

    7.0
    Decent stay but overpriced
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment - Includes $45 in resort activity dollars
    • Stayed 1 night
    • Submitted via mobile

    The resorts newest wing needs major upgrades as furniture is either super dirty or very uncomfortable

    Location close to Scandinavian spa

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    I would definitely return.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment - Includes $45 in resort activity dollars
    • Stayed 1 night
    • Submitted via mobile

    There was some confusion with the use of the pool, the staff at reception told us one thing and the lifeguard another, but it got resolved. One of the vending machines wouldn’t accept coins. I used a $20 and the change was short $1.8.

    Great location. Very comfortable room and facilities.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Spacious and comfortable apartments.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - Includes $45 in resort activity dollars
    • Stayed 1 night
    • Submitted via mobile

    The pool area looks dated and a little unclean. It could do with a refresh.

    The apartment was spacious and had everything you needed.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with One King Bed - Includes $45 in resort activity dollars
    • Stayed 2 nights

    The only thing that could have been better was the room location. We were put beside a room with many people who were loud.

    Our Aqua Path experience was excellent and the staff was very accommodating. The room was very comfortable and clean.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Overall was good
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Includes $45 in resort activity dollars
    • Stayed 1 night
    • Submitted via mobile

    Elevator is small

    Clean beds, and convenient kitchen tools, and equipments

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Staff was really professional and friendly
    • Leisure trip
    • Couple
    • Deluxe Room with Two Beds, Waterside - Includes $45 in resort activity dollars
    • Stayed 1 night
    • Submitted via mobile

    There was no cream for my coffee when I requested.

    Never had breakfast

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Beds, Waterside - Includes $45 in resort activity dollars
    • Stayed 2 nights
    • Submitted via mobile

    Would recommend smart TV option so can watch Netflix

    Most comfortable bed and pillows ever Great kitchen facilities in the room

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Ok but missing amenities did not go over well
    • Leisure trip
    • Couple
    • Deluxe Room with One King Bed - Includes $45 in resort activity dollars
    • Stayed 2 nights
    • Submitted via mobile

    We checked in on a Tuesday had made arrangements for dinner out had planed to have meals at hotel on Wednesday to find out restaurant was closed and restaurant was closed the morning we checked out on Thursday restaurant was closed. Would have been nice to no at check in. We paid good money to stay at this place. To find out that they don’t make up the room each day would have been nice to no in advance so we could have booked somewhere else.

    Close to everything

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    I had higher expectations of this hotel
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment, Waterside - Includes $45 in resort activity dollars
    • Stayed 1 night

    The room they gave me was not waterside, even so I called corcierge to tell her my point about the room and I felt that he responded rudely and only said the room is waterside if it is, on the other hand, the windows in the living room were not clean and in the pool and hot tub they had many mayflies. They sell, the idea of 45 dollars of credit, the reality is that they give it to you in the following way: 10 dollars for restaurant 10 dollars for the spa 25 dollars when you check out, in my opinion they should be clear about this point from the moment people make the reservation ,have to be clear about this point and not handle it as a promotion for book.

    The paintings on the wall, the robot, and the restaurant.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Overall a good stay
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment - Includes $45 in resort activity dollars
    • Stayed 2 nights
    • Submitted via mobile

    A bit far from town and facility is tired looking - needs brightened up.

    Great views and nice grounds

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    It was just ok
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - Includes $45 in resort activity dollars
    • Stayed 2 nights
    • Submitted via mobile

    They don’t come clean your room unless you pay extra ( not a hotel style ) I was told I would get 45 dollars in credit when I booked and only received $10 dollars , when asked they said we will give u the rest on check out ( this never happened) The restaurant was good but a little too pricey with really small portion sizes . The pillows in our bed were too high for both me and. My husband so I didn’t enjoy my very comfortable bed . We were told there was a jacuzzi but it only fit one person Also there used to be no breakfast place to go too , so you always to leave the property to get food

    The property had a lot of amenities . The restaurant was good. We got a one bedroom with jacuzzi with a view and the room was massive

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Great stay!
    • Leisure trip
    • Group
    • Deluxe Room with Two Beds, Waterside - Includes $45 in resort activity dollars
    • Stayed 3 nights
    • Submitted via mobile

    Chairs for the balcony would have been nice. No one at check in told us about how the lights work and we didn’t get our coupons to use at the resort until we asked later. Too bad the restaurant was closed on Wednesday.

    We enjoyed happy hour in the restaurant and the aqua path in the spa. Staff were great and accommodated our group of 11.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Overall it was great!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment - Includes $45 in resort activity dollars
    • Stayed 1 night

    The pool could be a bit more cleaner and the hot tub could have been a bit more warmer.

    The room was spacious enough with all the amenities and a balcony facing the landscape as well! The pool was clean however the outdoor hot tub was dirty and one of the showers in the women's change room had a curtain missing so it was bit tough to change :( The site has free EV chargers which was awesome!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Fantastic!
    • Leisure trip
    • Couple
    • Deluxe Room with One King Bed - Includes $45 in resort activity dollars
    • Stayed 1 night
    • Submitted via mobile

    Being able to use the two $10 vouchers for lunch (2 people) would have been great.

    Restaurant food and service was excellent and affordable for me.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    it was pleasant and lived up to my expectations.
    • Leisure trip
    • Group
    • Deluxe Room with Two Beds, Waterside - Includes $45 in resort activity dollars
    • Stayed 2 nights

    It was a little confusing finding your way from one side of the building to the other.

    It was comfortable clean and quiet, although I don't think it was a very busy weekend there.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment - Includes $45 in resort activity dollars
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Room was nice, well laid out and spacious

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good place for families with kids
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Includes $45 in resort activity dollars
    • Stayed 1 night

    Food options and early check in flexibility

    Pool

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    2s
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - Includes $45 in resort activity dollars
    • Stayed 2 nights
    • Submitted via mobile

    The check-in process had a long line. As everyone was checking in for 4pm. Would be nice to have a staggered check ins

    Stayed in the 1 bedroom suite. It felt like a home away from home. Love that the suit was equipped with full kitchen stocked with cookwear and utensils so we could prepare our own meals. The area is quiet and peaceful.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment, Waterside - Includes $45 in resort activity dollars
    • Stayed 2 nights
    • Submitted via mobile

    SPA and the restaurant were pricy for what they offered .Needs more indoor things to do in winter where no use of outdoors. Not much to do in winter in the twom as well.

    We had a water view, one bedroom, it was clean and well equipped. Welcoming staff. Resturant , spa, pool, by the lake.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment - Includes $45 in resort activity dollars
    • Stayed 2 nights
    • Submitted via mobile

    Sofa and bed need to be replaced as they are too old

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    adequate for the one night. no time to look around
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - Includes $45 in resort activity dollars
    • Stayed 1 night

    livingroom sofa was the most uncomfortable I've ever sat on

    size of room good for one night. that's all we stayed.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One Bedroom Apartment, Waterside - Includes $45 in resort activity dollars
    • Stayed 2 nights
    • Submitted via mobile

    I didnt really enjoy that you had to get a pool key and the coffee wasnt 24/7, its only served till 830.

    The room was very clean and comfortable. The location was perfect.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Relaxing and enjoyable vacation
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Includes $45 in resort activity dollars
    • Stayed 1 night
    • Submitted via mobile

    Rooms in the newly renovated building are only accessible through the front of the building.

    We enjoyed the outdoor and indoor hot tubs, great location, and great staff.

    Stayed in February 2024

  • Reviewed: 16 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Beds, Waterside - Includes $45 in resort activity dollars
    • Stayed 4 nights
    • Submitted via mobile

    Pool area, the floor was dirty. Small pool outside, should be a jacuzzi given the size of the hotel. Very expensive spa.

    Location, gym, and the mini kitchen in the room.

    Stayed in March 2024

Showing 1 – 25

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