13 Avenue Sainte Genevieve, G1R 4A7 Quebec City, Canada
#63 of 105 hotels in Quebec City
Guests' ChoiceBased on 288 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
9.6
Facilities
7.7
Staff
8.7
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 19 May 2024
Edmilson
BrazilThere was no breakfast, not even to buy.
The Localization
Stayed in May 2024
Reviewed: 17 May 2024
Lucretia
GermanyEverything is really good. The sink of the bathroom was in the main room, and the bathrooms is a little small, but none of that bothered us much.
Very cozy rooms and the host is just great, always making sure everything is okay. The location is the best, as you can stroll around Quebec City anytime.
Stayed in May 2024
Reviewed: 5 May 2024
Lisa
United StatesCould get WiFi service to access tv, and the air conditioning unit wouldn’t cooperate the 2nd night. Mattress a little hard
Beautiful and excellent location
Stayed in May 2024
Reviewed: 16 April 2024
Andréane
CanadaNon applicable.
Location is perfect, it's close to everything in Old Québec.
Stayed in April 2024
Reviewed: 15 April 2024
Brianna
United StatesThe bathroom was small and some things a bit outdated but nothing major.
The staff was very friendly, the location was perfect, and the rooms were clean! Very cute hotel
Stayed in April 2024
Reviewed: 8 April 2024
Maria
United StatesWalk up stairs to top floor with baggage, no hair dryer especially in winter. It’s an old stone building maybe 1700’s. Part of the charm, what can you do
Comfortable room and bed, did not feel cold. Got the top floor with Fortenac view thank you. Everything was clean. Excellent location!! Refrigerator and heater fan in room . Staff was communicative for arrival after 7pm when front desk closes
Stayed in April 2024
Reviewed: 4 April 2024
Alan
United StatesNothing major, but the shower temperature was a bit tricky to get it right.
Amazing location with a nice view to the chateau. The room and beds/pillow were comfortable. Easy late check-in with clear instructions.
Stayed in March 2024
Reviewed: 23 February 2024
Jannik
CanadaThe other rooms are right next to / above your room and the walls relatively thin, so you can hear your neighbors when they are talking. Also, the bed is a little squeaky.
Amazing location very close to the heart of the city and right next to the Dufferin terrace. All restaurants were in short walking distance. Hosts were very nice and forthcoming and even an early check-in worked without problems. Clean and comfy room with a nice shower.
Stayed in February 2024
Reviewed: 10 February 2024
Stella
CanadaWould need a renovated bathroom to make it a romantic getaway for room 7 in which I stayed.
Loved the brick wall and old architecture. Lovely stay for my 40th birthday! Friendly staff (didn't notice it was my birthday though) and quick to greet me.
Stayed in February 2024
Reviewed: 28 January 2024
Michelle
CanadaI didn't like that it was cold because the radiator didn't put off much heat. But the Staff was great and put a space heater in and a really cozy extra blanket. I was more than warm afterwards. Very cuddly.
I liked that through the king room , I could see the Chateau Frontenac and the water. I also liked the old style building halls towards the bedroom.
Stayed in January 2024
Reviewed: 26 January 2024
Maria
Franceaside from some hassle with the coffee machine, we didn;t find anything wrong during our stay
The owner was very accommodating by allowing us to check in early and to keep our luggage at the property for a few hours after the checkout. The location is great.
Stayed in January 2024
Reviewed: 4 December 2023
Karen
CanadaI couldn’t work tv but I’m not familiar with smart tech etc so didn’t play around with it. I’m sure most would have figured it out. I didn’t need it.
I was looking for character/history not new/modern and thus suited perfectly. Yes it’s dated but clean and suits historical surroundings. It has everything you need
Stayed in December 2023
Reviewed: 26 November 2023
Regina
United StatesI would have liked some information about the history of the house. Who built it and lived there? It would be nice to have some printed information about the history of the house and neighborhood. The bathrooms are very small (but that is always the case with historic homes). The grouting in the shower was discolored and should be replaced or cleaned. The tub, toilet, sink etc. were very clean, but the discolored grouting doesn't look good. This hotel has great charm and if you appreciate old fashioned (1800s) architecture and feeling, this is a great place.
Beautiful historic mansion with carved woodwork, ornate chandeliers, etc. The location was INCREDIBLE! Right across from a beautiful park and facing the Chateau Frontenac, which you can see from the bedroom windows. It is a 1-minute walk to go to the Chateau and is within walking distance of all the sites and restaurants in the city. There is a convenient store about 3 minutes walking from the hotel. You can walk EVERYWHERE, no need for a car. Each room has a fridge and coffee/tea maker and there is a microwave in the lobby. Alex and Suzanne, who work there, are extremely nice and helpful. The hotel is very clean and has GREAT heat! (It was below freezing when we stayed there in November, but guests can control the heat in their rooms and I never felt cold.) Also, the shower has fantastic water pressure for a great shower! Also, crisp, starched sheets and comfy bed! It was also very quiet. My room was on the first floor and I thought I would hear people coming and going in the lobby all night but that wasn't the case. It is very peaceful and quiet for sleeping. I would stay there again!
Stayed in November 2023
Reviewed: 14 November 2023
Roye2
Burkina FasoDespite the fact that the room was really big, the bathroom itself was absolutely tiny to the point of being not practical. The interior is slightly dated but then again, in this historical neighbourhood, it is quite normal...
The location of the hotel could not be better, 100 meters away from the Castle and the Terrasse Dufferin, on a quiet and charming street, 300 meters from a busier street with bars and restaurants. The room was large, comfortable, with a great view on the Castle. The bed was comfortable and all amenities worked well. The staff was helpful upon arrival though they also seem to have an efficient system for when you arrive off-hours.
Stayed in September 2023
Reviewed: 7 November 2023
Robert
PhilippinesThe hotel is nice. We got the basement room but it was okay. Staffs are nice too. Location is very good as it's close to everything.
Stayed in November 2023
Reviewed: 2 November 2023
Francine
CanadaProblem connecting the t.v.
Location is perfect. The hotel has an old world charm, very clean and nice staff. Highly recommend!
Stayed in November 2023
Reviewed: 10 October 2023
Aditi
CanadaOnly con is that there is no dedicated parking spot available but that's the case with almost all hotels inside the old city for parking, so one needs to pay for the parking at the parking stations.
The location was a big plus point, as it was walking distance from all the tourist attractions in the city. The property staff and hosts were very courteous and polite. It was very clean and comfortable. The room was spacious for a party of four and all basic amenities were provided. All in all a wonderful experience!
Stayed in October 2023
Reviewed: 28 September 2023
Sheila
United StatesThe hide-a-bed has a metal bar requiring certain position.
Fabulous room in great location. The kitchenette is well supplied. Staff were great!
Stayed in September 2023
Reviewed: 21 September 2023
Cameron
United StatesOur bathroom could have used an updgrade, needs some attention. Towels well worn. Staff who checked us in did not show us around nor explain there was a rooftop we could have enjoyed.
Location is great. Bed was comfortable.
Stayed in September 2023
Reviewed: 20 September 2023
Simonne
CanadaThe bathroom sink was clogged it would not drain.
I liked the large room with a king size bed and the cafe table with two chairs. The little cafe table was handy to eat a takeaway after touring all day. I loved the location. too
Stayed in September 2023
Reviewed: 15 September 2023
Barbara
CanadaNothing
Very clean, great beds, perfect location
Stayed in September 2023
Reviewed: 11 September 2023
Andrea
ItalyThe room was on the steet so there was to much noise
Stayed in August 2023
Reviewed: 1 September 2023
Brian
United KingdomThe hill, but that's not the fault of the property
Apart from the climb up hill to get there, the location was excellent
Stayed in August 2023
Reviewed: 29 August 2023
Antonietta
CanadaThe bathrooms in the rooms are very outdated and need a Refresh. Took a While to get the a/c in the room to work. Had to wait until 6 pm for my room to be ready
Location was excellent and it was Very quaint and clean. The staff and owners were so welcoming and friendly. Nice touch that rooms have nespresso machines. The rooftop patio was a Nice spot to have. Morning coffee. Great views of the chateau Frontenac
Stayed in August 2023
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