44 Cote du Palais, G1R 4H8 Quebec City, Canada
#25 of 105 hotels in Quebec City
Guests' ChoiceBased on 474 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.5
Staff
9.0
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 21 May 2024
Oscar
United StatesNothing
Location is excellent, it's at the heart of Old Town Quebec.
Stayed in March 2024
Reviewed: 20 May 2024
Rodney
Canadacleanliness, comfort, and location.
Stayed in May 2024
Reviewed: 18 May 2024
Pamela
CanadaIf I have to nitpick, the only thing I didn’t appreciate was the giant staircase to get to the lobby from the entrance.
This hotel was in an excellent location. In the middle of old Quebec City, so near everything. Walking distance from restaurants, main attractions, boutiques. The hotel was chic and beautiful. Very clean and the staff were very helpful.
Stayed in April 2024
Reviewed: 14 May 2024
Rollie
Canadastairs to lobby
location, rooms, lobby
Stayed in May 2024
Reviewed: 22 April 2024
Rosa
United StatesFor our trip, there really wasn't anything we disliked. It wasn't the MOST fabulous hotel we've stayed but we weren't expecting to swim in the pool or use the fitness center much. I wish the hotel had a hot tub for long days of walking around the beautiful city but that was really the only minor drawback.
Excellent location in the city, the room was very spacious and clean. Staff was exceptionally friendly and helpful. We would definitely stay here again!
Stayed in April 2024
Reviewed: 19 April 2024
Patricia
Canadaeverything was fine
Stayed in April 2024
Reviewed: 14 April 2024
Katherine
Ireland* Most of the staff were just pleasant but nothing outstanding for a 4* hotel. Breakfast is on a budget or badly managed, barely any food, no sausages or egg you have to wait, I was not able to get a hot chocolate for my son as no microwave in the kitchen to warm up milk, unacceptable for a 4*, no attempt to help. The juices machine is hidden behind a curtain so no open to the public. * Advertised with a jacuzzi but none * No lift to access reception from the outside but a flight of 24 steps - totally inappropriate for people with walking difficulties. It should be mentioned clearly on the website. No for everybody.
*Location is excellent only a few minutes walk to city centre and surrounded by shops of all kind. *The room was modern and beds very comfy. *One of the lobby staff who carries luggage was extremely helpful. *The pool has a lovely design even if a bit coldish.
Stayed in April 2024
Reviewed: 9 April 2024
Suzanne
CanadaI found the beds were too soft
Location, room, accomodations were great.
Stayed in April 2024
Reviewed: 30 March 2024
Lianshi
ChinaThe room is smaller than I expected, but it is doable.
Nice hotel at an excellent location that is within walk distance from all major tourist attractions in old Quebec City.
Stayed in March 2024
Reviewed: 30 March 2024
Vanessa
United StatesBeds are small , there should be 2 queen beds instead of 2 double beds in the rooms. Hard with 4 people
Great location , clean, nice hotel . Has parking and a pool. Great stay!
Stayed in March 2024
Reviewed: 11 March 2024
Gibbon
CanadaOur room was a bit small...no view.
Loved the staff and location and valet parking! Loved our friends'room!
Stayed in March 2024
Reviewed: 2 March 2024
Jonathan
Canadaclose to the old town
Stayed in February 2024
Reviewed: 24 February 2024
Maria
United StatesNone.
The room was spacious and comfortable. The bedding was exceptionally clean. Location was excellent, right in the heart of the shopping and historic district.
Stayed in February 2024
Reviewed: 24 February 2024
Monique
CanadaThe breakfast buffet was nice but a bit pricy if you don't eat a lot. If they could have a continental only version at half the price it would be perfect. However, there are plenty of eating places around. It's just nice and convenient being able to have breakfast right at the hotel.
Everything. The staff, the feel of the hotel, Boulay, one of the best, accessible from the hotel and of course the perfect location. I will definitely return to this hotel.
Stayed in February 2024
Reviewed: 19 February 2024
Turcotte
CanadaStaff was really helpful ! Location was great, lots of thing you can do by walking distance The pool and Sauna area was great
Stayed in February 2024
Reviewed: 29 January 2024
Jenn
United StatesOne of the windows was boarded up. We like to look outside and have natural light. It was also too warm and we couldn’t turn the heat down past 66 F.
The staff, the cleanliness and the location!
Stayed in January 2024
Reviewed: 5 January 2024
Patty
United StatesBeds could have been a little larger
Close distance to Christmas Market shopping and other shops and restaurants.
Stayed in December 2023
Reviewed: 4 January 2024
Joanna
United StatesBeautiful hotel, great location. Staff was friendly and helpful. Valet is a must and was very efficient.
Stayed in December 2023
Reviewed: 3 January 2024
Gabriel
IndiaNothing to comment
Excellent place for family amazing staffs
Stayed in January 2024
Reviewed: 3 January 2024
Gary
CanadaThose stairs to enter.
It so modern and extremely clean!
Stayed in January 2024
Reviewed: 31 December 2023
Michael
AustraliaWish there was a laundry. Lifts are slow. A staircase up to the lobby (although staff are very quick to help)
Clean, great location. Spacious rooms
Stayed in December 2023
Reviewed: 28 December 2023
Monali
United StatesThe parking cost should be included in the hotel stay cost
Stayed in December 2023
Reviewed: 28 December 2023
Carmela
United StatesBreakfast was good but I cannot believe a hotel of this level cannot provide cafe au lait with hot milk. The waitress was rude about it, coffee was not very good so I PAID EXTRA for a capuchino and it did not even tasted like coffee. Very sad for a hotel of your level and a waitress this rude.
Not worth 26 dollars
Stayed in December 2023
Reviewed: 26 December 2023
Karen
CanadaThe stairs in the entrance & the smell from the air exchanger as you entered,too strong of a scent
Location & friendly staff
Stayed in December 2023
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