Nothing

Location, clean cute room

Stayed in August 2023

May not be a problem for most people but, because this hotel is in a central location and is close to many attractions, I was able to hear passing revellers up to around 10pm on some nights (not loud, just perceptible as background noise). For me, this was more than made up for by sleeping in the following day. It's also just as easy to roll out of bed in any direction since the hotel has several decent cafes and breakfast-appropriate places nearby.

This is a nice cosy hotel in a central location within Old Quebec City. The hotel staff are all really helpful, and can speak French and English depending on what you prefer. The hotel was well kept and the rooms were all clean, including the detached bathroom. I also liked the vibe and decor of this facility.

Stayed in June 2023

The entry stairs were very steep. We were thankful for the brass railing, as we needed to take each step sideways up & down; they were not deep enough for our feet to be secure. Make sure you ask for a main floor room if you have difficulty getting around. There's no elevator.

The room itself exuded old time luxury with antique lighting, leaded glass windows & high wainscoting, paired with an arched stone alcove. The bed & bedding were extremely comfortable. The shower & lavatory were reminiscent of my time in Paris; tight, but luxuriant when in your own room. The morning expresso gave us a push out the door to find our sumptuous breakfast at a nearby restaurant!

Stayed in August 2023

Cama horrible

Stayed in July 2023

Stairs can be difficult with luggage

Location was superb

Stayed in May 2023

noise level and steep stairs no elevators

location

Stayed in July 2023

Lack of parking. We drove a truck and it didn't fit in the underground parking they use. It's also pay parking.

Absolutely loved our stay. Location was perfect. Nice and clean. Bed was so comfortable

Stayed in July 2023

Very clean and quiet rooms right in heart of old Quebec City.

Stayed in July 2023

Fantastic character and charm. Loved hanging out on the shared veranda out back.

Stayed in July 2023

Nothing everything was perfect !

Beautiful place to stay! Perfect location within walking distance to the Fairmont Hotel and all the attractions in the area, right across a beautiful Park to hang out with small tables and chairs to have a nice coffee in the evening. A lot of kids were playing in the water fountain during the day or lights during the night. The public parking is literally across the hotel! Close to restaurants, coffee shops etc. The room was on the second floor quiet, clean, and easy to check in and out. A hot shower after a long day of walking was everything! Comfy beds and cold air conditioner. Our windows were facing the park and street! When we closed the windows we didn't hear any noise from outside. Kids love it!! So happy I choose this hotel!! I recommend it to everyone!!

Stayed in July 2023

everything was terrific! Only a suggestion- more Info on additional parking would be a plus!

Loved everything! Access to roof terrace was a nice perk! Location Great! Room clean and very well set up , styled nicely and fully equipt !

Stayed in June 2023

The shower. It went from warm to scalding randomly. Maybe it would be a good idea to offer to assist people with their luggage to the top floor. If you have mobility issues request a first floor room.

Loved the location of the hotel. Steps are narrow and not having an elevator makes it difficult to get your luggage to the top floor. Room was wonderful .

Stayed in June 2023

The A/C unit was noisy but in fairness, it was very hot outside so it had to work hard. A little fridge would be nice as there is no restaurant or vending machine in the building itself.The bathroom door wouldn't close properly.

Wonderful location, elegant decor,very comfortable. Pleasant, helpful staff. Convenient nearby parking garage and many choices of restaurants.

Stayed in June 2023

convenience of location, artwork throughout hotel, nice decor, parking nearby

Stayed in June 2023

The vicious front door

Theme

Stayed in June 2023

Lots of stairs, up & down, no elevator available. No refrigerator in room although there was a community one available, same with the iron. Bed mattress was a bit firm for our liking. Bathroom was a bit small, especially where toilet was & there was a large step up to get into shower.

The location was great, walking distance to everything we planned to visit. Staff very nice, room affordable & large, very clean & decorated nicely. Nice deck available for relaxing outside. Room fairly quiet, some street noise & noise from other rooms heard during visit. Parking was available nearby for $17.50 per night.

Stayed in June 2023

the only thing they need is to upgrade the mattress

everything was amazing anyone who love antiques its a must stay

Stayed in June 2023

There wasn’t anything I was unhappy about.

the property is centrally located to visit all the tourist sights, to take the ferry, as well as walking distance to the less tourist discovered parts of Quebec City. The room was extremely comfortable and clean. all the staff was friendly and helpful with our questions. Al see o, there are so many places to eat within a 3-5 minute walk.

Stayed in June 2023

Room was on the 2nd floor and with old parents it was difficult to access room

Location

Stayed in June 2023

location and the room was very quiet. the bed was so comfy

Stayed in June 2023

We couldn't stay longer.

Reception was exceptional, an issue with our initial room was resolved immediately. Nothing was a problem. Excellent local advice, couldn't have been better. Being directly across the road from the Witches house makes it a superb location

Stayed in June 2023

bed was too hard for our liking and bathroom was tiny.

quaint and location

Stayed in June 2023

There should be a better shower caddy. It would have been nice to see some body lotion available.

There was a friendly reception. Questions were answered. Room was very clean and pleasantly furnished. A little coffee machine was set up. There was a fridge for storing foods for breakfast.

Stayed in May 2023

the check-in hours is very limited. staff not always around.

great location

Stayed in May 2023

wish there had been coffee or something like that on-site for breakfast

location was fantastic

Stayed in May 2023