They had a very popular rooftop bar, so between guests, staff, and bar patrons, there was often a wait to use the elevators despite having two.

Everything was wonderful! Service, decor, accommodation, amenities, restaurant, location, concierge, valet, etc.!

Stayed in July 2023

Elevators (2) slow when hotel was busy. Didn’t like the amount of water used to operate toilet (sounds odd but with today’s need to reduce water consumption, i thought they used too much).

Location was excellent. Loved the charm of the building.

Stayed in August 2023

This time our room was beneath the Terasse which was noisy at times, particularly during brunch set up as we were trying to sleep in. No big deal.

This is my favourite hotel in Montreal. It is located in beautiful Old Montreal and the staff are great.

Stayed in July 2023

Everything was great.

Incredible location, amazing and helpful staff, great restaurants and beautiful space.

Stayed in August 2023

Loved everything

Amazing and helpful staff. Very clean and beautiful. Space. Incredible location.

Stayed in August 2023

The only complaint I have is our room location. We were looking to have a quiet space and they put us on the 5th floor (top floor). The only problem with this is that during the summer they have a terrasse on the room and room 504 is next to the door that leads out to the terrasse. During the day, not a big issue, but on a Friday or Saturday night it's not only the hotel guests who use the Terrasse it's also a bit of a hangout for Montrealers. So, it's loud for long into the night. We aren't party animals and were awaken a few times by people leaving via the elevator and then being loud in the tight street below our window.

The room was beautiful. Nicely decorated and comfortable. The other great thing they did, which you may not know is that they picked us up at the train station with their valet service. We didn't want to have a car while in Montreal.

Stayed in July 2023

-Shower Amenities: Seems like dispensers for the shower could be helpful and utilize less plastic than individual bottles of shampoo, conditioner and body wash. -Noise: To be clear, this was not the hotel's doing but I mention it in case others would like to be further informed about room selection. Our "atrium" room was facing an alley on the backside of the hotel. Each morning (between 5a-6a), the recycle service came through and the noise of the jostling glass bottles didn't last too long but was enough to wake us up.

-Location: Simply fantastic. In the heart of Old Montreal with tons of shops, cafes, restaurants, and the port/waterfront all within walking distance. The easy-to-navigate Metro is also just a few blocks walk. -Staff/Service: Everyone we encountered was exceptional. Reception was welcoming, quick, and had our room ready to go 2 hours early. Valet immediately helped with our bags and called us a taxi upon our departure. Concierge helped us pick the easiest Metro route for some site-seeing and all the restaurant staff were friendly and prompt. -Bar Terasse: Very chic rooftop bar with great city views, delicious food (the best omelette I've ever had!), tasty cocktails and iced coffee, prompt service and the perfect music level. -Room: Loved the exposed brick. Bed was comfy, bathroom was spacious, shower/water pressure was great, and the climate control had the option for a non-stop fan which I appreciated for the white noise effect.

Stayed in August 2023

NA

Great views from the Cafe and rooftop. Yummy cocktails and food! Very cool decor and staff were great.

Stayed in August 2023

The location was great ! We came for our 10 Year anniversary and the staff treated us very well. Our room was amazing we will most definitely be coming back for another anniversary milestone.

Stayed in July 2023

Fabulous location close to restaurants and shops. Great staff!

Stayed in July 2023

Great location with valet parking, a restaurant, gym and rooftop bar. What more could you want?! Great value!

Stayed in July 2023

A little dark

The charm, cleanliness and professional and friendly staff

Stayed in August 2023

Central location and attentive staff

Stayed in August 2023

Room size and equipment met expectations

Stayed in July 2023

Our check-in was almost 2 hours late, so we sat in the bar waiting for the room. The front desk clerk comp'd a couple of drinks for us, which was very nice and mostly made up for the wait.

The room and bed were very comfortable, and the shower had nice fixtures. The restaurant and bar had excellent food and drinks. The staff was very friendly. We would stay there again.

Stayed in July 2023

I liked everything, especially the small Euro style ambience.

Great location, helpful staff, wonderful rooftop bar/restaurant, amazing junior suiteI like

Stayed in July 2023

Nothing.

Everything. The location was fantastic. The hotel was beautiful and comfortable. The staff was top shelf!

Stayed in June 2023

Bathroom toiletries were okay....not fabulous, but good enough....I prefer something a little more exceptional and not what I might find anywhere else.

The room size was perfect and the location great. There was absolutely no street noise and the room was situated in a very quiet corner. The bed was perfect. I would have liked fluffier towels; maybe time for new ones.

Stayed in July 2023

The “atrium view” is just an internal facing window, so the room doesn’t get much natural light

Comfortable bed, super clean, awesome water pressure, really pretty hotel with rooftop.

Stayed in July 2023

Beautifully redone historic hotel. Rooms are amazing. Great beds. The best location. Three restaurants for convenience. They let us check in an hour and a half early and I am so grateful

Stayed in July 2023

Although we upgraded to the largest room on the top hole, there were some glitches. The room smelled bad from the dampness, its proximity to the terrasse caused a lot of noise due to the proximity to the room. The water flow in the shower is weak.

The location of the hotel was excellent, close to all the interesting attractions of the city. The hotel staff were lovely and courteous. Good breakfast. We upgraded the room to a suite, the room was a good size.

Stayed in July 2023

The street noise outside our window, large party going until 2am every night.

Stayed in May 2023

Minor: Add lighting in your closets and add a soap dish to the bathroom sink.

Location of this hotel is wonderful - in middle of Vieux Montreal. Close to waterfront and must see attractions, restaurants and shopping. Beds are comfortable. Great climate control (air conditioning). Bathrooms are very good (great water pressure) - especially the suites with a tub. Staff goes out their way to assist you. Overall great experience.

Stayed in July 2023

We were right below the rooftop restaurant and bar and it could get a bit nosy, but didn't go too late.

Loved the lobby and coffee! The location couldn't have been better. The rooms were big, clean, and the beds were super comfortable!!

Stayed in July 2023

The hallways were dark and the furniture in our room was dated. The view was a bit diappointing.

The heater in the room was excellent. We were got in a downpour, and we were chilled even though it was July. It was cozy. The bed and pillows were top notch. The food was world class and the pastries some of the best we've ever had. The cocktails were absolutely awesome.

Stayed in July 2023