1580 Highway 33 West, V1X 1Z9 Kelowna, Canada
#29 of 30 hotels in Kelowna
Guests' ChoiceBased on 554 hotel reviews
5.7Cleanliness
6.4
Comfort
6.5
Location
7.5
Facilities
5.9
Staff
7.0
Value for money
6.4
Free WiFi
7.1
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End of dialog contentReviewed: 19 August 2022
Jennifer
Canadaindoor pool and hottub was closed and this was one of the reasons we chose it
central location
Stayed in August 2022
Reviewed: 17 August 2022
Caio
Canadathe entrance did look a little bit messy
good and spacious rooms, pet friendly
Stayed in July 2022
Reviewed: 16 August 2022
John
CanadaWhen we got there, receptionist couldn’t find our booking and after looking around found a piece of paper with our name on it, saying “oh don’t worry, you’ll still get the rate when you booked”and asked to have paid upfront the whole amount of the stay.
There was no breakfast, and always short on bath towels.
Stayed in August 2022
Reviewed: 14 August 2022
Melissa
Canadaplace can be updated, tv too small for the 2 bedroom suite and only 1 aircon, some homeless in the parking area, customer service can be improved
easy check in, okay for an overnight stay, pool and playground for kids
Stayed in August 2022
Reviewed: 14 August 2022
Cam
CanadaTop of fridge not clean - fridge was set too cold - froze all our vegetables. Would have been good to have coffee filters as I had my own coffee.
The grounds were well-kept and both the pool and volleyball were nice features. Also nice they had a barbecue for guests.
Stayed in August 2022
Reviewed: 11 August 2022
Polly
CanadaPrice charged was too high for what I got
No breakfast Just though
Stayed in August 2022
Reviewed: 10 August 2022
Jerrielou
CanadaOld, some fixtures are broken.
not too far in the tourist spots
Stayed in August 2022
Reviewed: 9 August 2022
Felix
Canadaprice is quite high, no a/c in room. staff not too accommodating when we checked in
outdoor pool is good size and clean. location is centre
Stayed in July 2022
Reviewed: 8 August 2022
Eric
Canadathe air conditioning in our room was not working properly and we stayed their while there was heat wave my poor baby has to sleep on her diaper and my 9 yr old boy with no shirt on it was so uncomfortable hope the property will fix their aircon in some of their rooms we love the pool
pool room was big
Stayed in August 2022
Reviewed: 8 August 2022
Mike
CanadaIt was what it was for the price.
The room was quaint but nice. We didnt use the pool or hot tub
Stayed in August 2022
Reviewed: 5 August 2022
Jian
Canadaactually not so bad like most of the comments here. consider about the stay expense here at the property, not so many things to be blamed. AC not cool in summer time and bed sheet is pretty ugly. but thanks to the "resort", we have the chance to stay in okanagen in peak season.
Stayed in August 2022
Reviewed: 3 August 2022
Ralph
United StatesIt is very run down.
Location
Stayed in July 2022
Reviewed: 2 August 2022
Paula
CanadaOffice staff were extremely unfriendly and outside area very dirty
The location and the beds
Stayed in July 2022
Reviewed: 31 July 2022
Monte
CanadaLocation
Courtyard
Stayed in July 2022
Reviewed: 30 July 2022
Shannon
CanadaThe floor in my room didn't look dirty, but my feet were black after walking around. Walls are not very soundproof. It took some time to get a 2nd key.
The location is central. Room was spacious. Nice green courtyard with lots of outdoor space. Friendly staff.
Stayed in July 2022
Reviewed: 30 July 2022
Shaun
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 29 July 2022
Neslihan
Canadabathroom and the floors were not clean
location was great, and convenient to have access to the backyard and outdoor pool thru the backdoor.
Stayed in July 2022
Reviewed: 25 July 2022
Jerry
CanadaPoor wifi and could have been a cleaner environment especially around the main lobby
Stayed in July 2022
Reviewed: 24 July 2022
De
Canadathere was visible dirt on the floor when we arrived in our suite room. no breakfast available
i like that our suite room has everything we need for our stay like the mini kitchen has basic cooking and food utensils. also i love the mini closet and drawers to organize our stuff and clothings
Stayed in July 2022
Reviewed: 23 July 2022
Christine
Canadawe were given the wrong room and it took alot to correct. older rooms but decent enough
the outdoor pool area was amazing!!
Stayed in July 2022
Reviewed: 21 July 2022
Lang
CanadaNo breakfast available
Stayed in July 2022
Reviewed: 21 July 2022
Jason
CanadaThe floors were nasty. We spilt some water on the floor when we wiped it up. The paper towel was black.
The staff were incredibly nice and very polite. Love the staf
Stayed in July 2022
Reviewed: 17 July 2022
Jacqueline
Canadait was approximately 88 degrees outside and the air conditioner was on and set at 70 degrees when we got to the room which meant it took a long time (hours) for the room to cool down once we reset it at 62 degrees. water in the outside pool didn’t look clean, indoor pool was closed many long and short stray hairs in the bed :-(
good location, lots of parking
Stayed in July 2022
Reviewed: 17 July 2022
Tamara
IsraelNo breakfast. Indoor pool was closed. Very loud AC. Not very safe. Anyone can come on property. Too expensive for the room.
Good location. Clean room. Parking next to room.
Stayed in July 2022
Reviewed: 16 July 2022
Sebastien
CanadaNot very clean
Very good location
Stayed in July 2022
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