1580 Highway 33 West, V1X 1Z9 Kelowna, Canada
#29 of 30 hotels in Kelowna
Guests' ChoiceBased on 557 hotel reviews
5.7Cleanliness
6.4
Comfort
6.5
Location
7.5
Facilities
6.0
Staff
7.0
Value for money
6.4
Free WiFi
7.1
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End of dialog contentReviewed: 14 May 2024
Herman
CanadaMain floor of the room and I cannot open the curtains while someone can view inside. The balcony door cannot open or someone may walk inside the room. Noisy air conditioning. Takes at least 5 mins to get hot water.
Location and comprehensive Shaw TV channels.
Stayed in May 2024
Reviewed: 26 April 2024
James
United KingdomAC unit little loud and breakfast not available
Nice clean big room. Plenty of space and coffee machine and TV good
Stayed in April 2024
Reviewed: 26 March 2024
Dettling
CanadaHaving my own housekeeping business and having been a housekeeper at resorts, motel and hotels I found a lot of cleaning that was missed. The bed was nicely made and comfy.
Comfy bed.
Stayed in March 2024
Reviewed: 9 March 2024
Mellisa
CanadaThe fact that we had to spend an additional 200.00 to put our Kitty in boarding after we planned to bring her with us. Then was told the DON'T TAKE CATS!!! So false advertising of being "Pet Friendly" which they are DOG Friendly. They should be clear about that cause we would not have stayed there if had said it.
It was private and no issues checking in or extending our trip.
Stayed in March 2024
Reviewed: 2 February 2024
Sw
CanadaVery difficult to access the property from the highway
It was clean and comfortable
Stayed in February 2024
Reviewed: 26 December 2023
Lawrence
CanadaNice clean and comfortable rooms. Tidy well kept grounds. It'll be nice when they get the pools and Jacuzzis fixed. Very pleasant facility. Old fashioned motor court charm. Very nice.
Stayed in December 2023
Reviewed: 18 December 2023
Carson
CanadaThe staff. They lied to me when I tried to rent for another week and told me that they were fully booked with not one room available and that my current room had been rented out for that day. I did a little research and went onto booking.com and found out that they had 9 rooms available for rent so I booked one. When I went to the office and confronted them they rented to me another week and let me stay in the room I was already in. I was not impressed with the lie and they also threatened to call the police on me before I had found out that they had rooms available when they told me they didn't. I use to really like this hotel but I am now going to take my business else where.
Laundry facilities on site and were a resonable price.
Stayed in November 2023
Reviewed: 2 November 2023
David
CanadaWhen I checked in, the front desk person wasn't very friendly. The venetian blinds in the bedroom were partially broken so we needed to cover the gap with tissue paper to maintain privacy.
My brother liked the pool. The cleaning lady was very friendly and helpful.
Stayed in October 2023
Reviewed: 26 September 2023
Barry
AustraliaTV was terrible as was the wifi
A fair place to stay but nothing to rave about
Stayed in August 2023
Reviewed: 10 September 2023
Angela
CanadaThere is no breakfast included anymore and our room had cockroaches. Pretty sure the ownership has changed hands. Due to the fact it had numerous cockroaches, we will not be staying here again and wouldn't recommend it to anyone unless you don't mind sharing with the resident roaches.
The location is good and the amenities are good(the outdoor pool was nice and warm. There's also an indoor pool with a hot tub). We didn't use it this time but last time we were there 5 years ago it was great.
Stayed in September 2023
Reviewed: 6 September 2023
Kim
CanadaDescription said there was a putting green which there wasn't and the gym was closed. They were two selling points for my booking. Also my room did not have a back space to sit in the green area (unit 303) as the others. I felt a bit cheated
Pool and main green space around the pool was beautiful.
Stayed in August 2023
Reviewed: 1 September 2023
Sarah
CanadaThe bed
The room hopefully everything is fine, but I saw something broken, didn't fix.
Stayed in August 2023
Reviewed: 31 August 2023
Catherine
CanadaMold in washtub and bathroom corners
Comfortable and close to all shopping
Stayed in August 2023
Reviewed: 31 August 2023
Cody
CanadaPrice
The staff mostly, the price for longer stay is abit tough if your not looking at paying lump sum upfront, but the location is good, room is great for my wife and son, it's good, I'd stay again. Keep staying, price bit heavy but summer rates should come down soon
Stayed in August 2023
Reviewed: 26 August 2023
King
CanadaOur clothes got stolen outside
Stayed in August 2023
Reviewed: 20 August 2023
Ken
CanadaLooked worn down pipes rattled in bathroom when turning on water and shower looked like they had seen serious leaking and poor fix attempt
Good location beds comfy rooms good size
Stayed in August 2023
Reviewed: 19 August 2023
Consuelo
CanadaPool closed for 3 days. Pool area inside and workout room very ugly / dirty. It is an old hotel. The only nice area was the lobby. They did however keep the outside pool area very clean
Location
Stayed in August 2023
Reviewed: 15 August 2023
Deborah
CanadaThe entire 'resort' is quite old and in need of some upgrades and maintenance. The breakfast was shut down and there weren't really any amenities. Even the vending machine wasn't working
We loved the pool and playground area. They were old and need a bit of TLC but it was nice to have them there
Stayed in August 2023
Reviewed: 9 August 2023
Brandy
CanadaUsually with early check in there is a way to manoeuvre cleaning with rooms to adjust or fulfill a request. I requested early check in and was told it was not possible, however I did notice that rooms were being cleaned as I arrived and I feel like the request could’ve been accommodated but wasn’t. It only sucked cause I had a wedding to attend and had to bring my bags with me for the whole day and couldn’t check in or get ready for the wedding.
Indoor and outdoor facilities is a nice touch. Did not use or access.
Stayed in August 2023
Reviewed: 8 August 2023
Garima
Canadafirst room we got, it didnt have fan in one room. tap was broken, water not coming. sink tap was broken. then we changed the room, it was better than the last one but again bath tub tap was broekn (but working), every morning no hot water even after complaining, TV remote battery stopped working twice in 4 days. every time i was opening the sliding door, curtain blinds were falling. mattressess were not comfortable. last day AC stopped working
area, cleanlieness, garden
Stayed in August 2023
Reviewed: 6 August 2023
Kristina
CanadaIt was kind of run down. Broken blinds, broken fans, the pool was big enough to swim in it, had a funny smell. We drove by the breakfast room that is now storage rather than breakfast.
Lots of room, the courtyard felt safe. Price is right.
Stayed in August 2023
Reviewed: 3 August 2023
Paris
AustraliaExtremely noisy pipes in the surrounding rooms
Ease of checking in, the courtyard was a cute addition
Stayed in August 2023
Reviewed: 1 August 2023
Claudia
CanadaNeed a little tlc . Our front door looked like it was forced , didn’t close properly. The patio door keep falling off the track. Bathroom needs more cleaning.
Enough room for 7 persons. The pool was hot . Love the kitchen and the BBQ. Easy access to everything
Stayed in July 2023
Reviewed: 1 August 2023
Jagjit
CanadaVery old and outdated
Location was good
Stayed in August 2023
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