888 Durham Live Ave, L1W 0C1 Pickering, Canada
#2 of 12 hotels in Pickering
Guests' ChoiceBased on 433 hotel reviews
8.4Cleanliness
9.1
Comfort
9.1
Location
8.3
Facilities
8.7
Staff
8.8
Value for money
8.3
Free WiFi
7.5
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End of dialog contentReviewed: 6 May 2024
Paul
CanadaSignage for hotel entrance and casino entrance needs to be better signed.
Room was generous in size, very clean and bed was great!
Stayed in May 2024
Reviewed: 30 April 2024
Mary
CanadaDidn't have breakfast, pretty expensive
Stayed in April 2024
Reviewed: 25 April 2024
Joan
Canadasome other "guest" had vandalized one of the elevator doors....scratching and colouring...perhaps more security is necessary to prevent such lowlifes from damaging such a beautiful building.....I'm assuming a group of teenagers or some drunks.
we ordered food from one of the cafes.. it was very good
Stayed in April 2024
Reviewed: 21 April 2024
Lamoureux
CanadaOnly negative was the air freshener in the room was too strong.
The staff was really helpful and friendly. Room was modern and had nice bedding. The bathroom was bright and spacious. Free parking was a bonus.
Stayed in April 2024
Reviewed: 10 April 2024
Vincent
CanadaThe room is freezing at 21 degrees and when you turn up the temperature the heating fan is so noisy so you either freeze to death or have to endure the noise of the fan all night, fix that please . Not acceptable
Very clean. , modern and quiet
Stayed in April 2024
Reviewed: 8 April 2024
Nicole
CanadaToo many kids on our floor. With hockey teams, it would be nice if they were put on their own floor. There was constant kids yelling and running.
Lay out of facility and great parking. Room was large and very open. Easy access location - close to go train!
Stayed in April 2024
Reviewed: 30 March 2024
Bentley
CanadaVending machines didn’t work
Clean
Stayed in March 2024
Reviewed: 26 March 2024
Karen
CanadaHow far the parking was especially for hotel guests
Cleanliness
Stayed in March 2024
Reviewed: 25 March 2024
Dakota
CanadaWe couldn’t control the temperature of our room
The pool, sauna, and hot tub were nice. Everything was clean and staff were very nice
Stayed in March 2024
Reviewed: 17 March 2024
Taylor
CanadaWhen I called a week ahead to confirm my booking,how I was paying, and cost of security deposit- I was told the deposit was only $150, but when I got to the resort it was $300. Luckily, it was refundable right away, and I was lucky to have that money, or I would have been stuck as I drove 2 hours to get there, and that was what I was trying to avoid. The pool was very small, so when there were children being thrown around, no matter where I stood, I would get splashed. The staff monitoring the water in the pool room on the floor didn't stop the children from being extremely unsafe (running around, opening and closing sauna doors, jumping and being thrown in the pool, etc).
Most of the staff was extremely friendly, polite, and accommodating. The rooms were a decent size, and it seemed to be fairly clean. Lots of free parking!! Enjoyed the casino.
Stayed in March 2024
Reviewed: 20 February 2024
Larry
CanadaThe pool is way too small and the water was cool
It was new
Stayed in February 2024
Reviewed: 1 February 2024
Christi
CanadaNothing
Everything was new and updated
Stayed in December 2023
Reviewed: 30 January 2024
Bria
CanadaGreat restaurant on site, beautiful room
Stayed in December 2023
Reviewed: 22 January 2024
Scott
CanadaFirst time visit so just going to the right place to check in and finding the parking was interesting. It could have been labeled with bigger signs or been given a map from the front desk.
Room was nice with a comfortable bed
Stayed in January 2024
Reviewed: 8 January 2024
Shelley
CanadaThe tv programming. Was not cable channels. Ended up having to stream a movie off my phone to cast to tv due to the terrible selection of channels
The convenience of everything in one building
Stayed in January 2024
Reviewed: 6 January 2024
Ola
CanadaStill developing
Very clean, nice staff and nice and quiet
Stayed in January 2024
Reviewed: 5 January 2024
Alexandra
CanadaResort is new, well kept and spacious. Clean and comfortable. Casino was entertaining and restaurants look nice
Stayed in January 2024
Reviewed: 16 December 2023
Ababaikere
CanadaSwimming pool,
Clean , comfortable
Stayed in December 2023
Reviewed: 16 December 2023
Carol
CanadaLighting in the restaurants is terrible!
Comfortable clean rooms
Stayed in December 2023
Reviewed: 6 December 2023
Alec
CanadaRoom was a bit small
It’s huge and nice
Stayed in December 2023
Reviewed: 4 December 2023
Jennifer
CanadaI wish there was a sit down restaurant for under 19
Loved the food court options
Stayed in December 2023
Reviewed: 28 November 2023
Hitendrakumar
United StatesOut of five days staying at property only one day before leave got room service for cleaning even after everyday reminding at front desk 👎🏻
Stayed in November 2023
Reviewed: 27 November 2023
Fotini
CanadaCheck in was very slow.
Hotel is new and very clean. Dinner at restaurant was excellent!
Stayed in November 2023
Reviewed: 27 November 2023
Maria
CanadaThe food from the food court wasn’t that great and the service was really slow.
The room was clean and comfortable. The beds were very cozy.
Stayed in November 2023
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