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  5. Reviews of Four Points by Sheraton Hamilton - Stoney Creek

Reviews of Four Points by Sheraton Hamilton - Stoney Creek 3 stars

49 Goderich Road, L8E 4W8 Hamilton, Canada

#10 of 14 hotels in Hamilton

Guests' Choice

Review score

Based on 185 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    8.0

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Couple
    • Traditional King Room
    • Stayed 1 night
    • Submitted via mobile

    Thought it a bit overpriced

    Having to go through a mall parking lot to get to the hotel was somewhat strange

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Please improve the cleanliness of the bathrooms. It is very uncomfortable to use stained shower base
    • Leisure trip
    • Family with young children
    • Traditional King Room
    • Stayed 1 night

    The shower rectangular white base / pan was stained at all four corners. The bathroom was not clean. I have taken a video but unfortunately it is not uploading. If Booking.com will allow me in future I may send them this video for stains by compressing the video.

    Location is walking distance from GO Centinneal Bus Station. Also walking distance from Walmart

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    All around good hotel for the $
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Hard to find and a little scary are. Would be better if there was a direct road leading to it. Pool needs some work to make it more inviting. Too much dressing in the Caesar salad.

    Staff was friendly. Beds were really comfy.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Decent
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Small room and on ground floor

    Location was good.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    It was ok
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night
    • Submitted via mobile

    There was no complimentary breakfast. The staff disappeared from the reception often

    It was clean

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Good stay. Clean and sufficient room for my one night stay. Will come again.
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night

    The water bottles are not complimentary. You can't put two water bottles on the table and say it is for Sheraton members only. This is not nice. Either remove them or give them to everybody.

    Clean. Shower. Coffee.

    Stayed in March 2024

  • Reviewed: 23 February 2024

    9.0
    Great hotel with very friendly and helpful staff
    • Business trip
    • Group
    • Traditional King Room
    • Stayed 3 nights
    • Submitted via mobile

    I can not think of anything

    Everything was excellent

    Stayed in February 2024

  • Reviewed: 25 January 2024

    8.0
    great location for my purposes
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    the bathroom wallpaper was a little dirty/splattered with I think was red nailpolish or paint. the grout in the shower was also a bit worse for wear. Otherwise, the room was ok.

    close to the highway, and to where I needed to work. staff was helpful when I needed a late check-out and were accommodating when I needed a room away from the elevator so I could sleep as I got back at weird times. bed was comfy, room was clean for the most part.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    It was a hotel and clean
    • Business trip
    • Solo traveller
    • Traditional King Room
    • Stayed 2 nights
    • Submitted via mobile

    Lobby smelled like cologne

    Clean, nice amenities

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Nice hotel in a weird spot
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was a bit hard for my liking, temperature control wasn't the greatest. It's not in the greatest area and was a bit hard to locate, GPS is wonderful.

    Room was very clean, shower was nice and hot.

    Stayed in October 2023

  • Reviewed: 28 December 2023

    7.0
    Okay
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The toilet seat appeared to be quite old, possibly around 30 years, characterized by numerous dark, engraved spots. For peace of mind, I cleaned the seat thoroughly to ensure these were just markings and not something unsanitary.

    Very calm, staff were very attentive and polite.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    A quality hotel at a reasonable price that was well located for my purposes.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The rooms could have been a little bit bigger.

    Clean rooms. Relaxed atmosphere. Friendly Staff. Close to shopping, family restaurants and public transit. Plenty of parking. Quiet rooms.

    Stayed in October 2023

  • Reviewed: 7 December 2023

    8.0
    verry quiet that night
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    the lack of handicap parking

    quiet

    Stayed in September 2023

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Traditional King Room
    • Stayed 1 night

    The room seemed completely spotless until I had my shower in the morning and found brownish red marks and hairs stuck to the tiles near the top of the shower wall close to the ceiling. We also found ourselves waking up in the middle of the night because we were cold and another blanket on the bed would have been nice.

    We couldn't stay for breakfast as we had made other arrangements. The room was nice and well equipped with amenities.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    9.0
    Relaxing stay
    • Leisure trip
    • Solo traveller
    • Traditional King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    The bed was very comfortable

    Stayed in November 2023

  • Reviewed: 16 November 2023

    8.0
    We booked king rooms but when arrived were told that they switched us to queens because they over booked the kings. Bre
    • Business trip
    • Group
    • Traditional King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not included. For the price and comparison to other hotels close by breakfast should be included

    Location was okay. Clean and comfortable

    Stayed in November 2023

  • Reviewed: 1 November 2023

    7.0
    Good
    • Business trip
    • Group
    • Traditional King Room
    • Stayed 1 night

    No EV Charging infrastructure

    Good Location, clean

    Stayed in October 2023

  • Reviewed: 6 October 2023

    7.0
    Will stay there again.
    • Leisure trip
    • Family with young children
    • Traditional King Room
    • Stayed 1 night
    • Submitted via mobile

    The pool was not functional (mechanical problems). That's the only reason I chose the hotel. It should be noted on the website.

    It was clea. Will at the bar was a great host and server. The front desc was helpful and big smiles.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    It was okay
    • Leisure trip
    • Group
    • Traditional King Room
    • Stayed 1 night
    • Submitted via mobile

    It’s in a very sketchy location, all roads leading to it have many potholes

    It’s a very nice and clean hotel most of the staff are very friendly and polite

    Stayed in August 2023

  • Reviewed: 26 September 2023

    8.0
    If ever back would book longer stay here
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and comfortable close to everything

    Stayed in September 2023

  • Reviewed: 25 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was set back from the road and we had to use other parking lots to reach it

    The shower was wonderful

    Stayed in September 2023

  • Reviewed: 1 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 5 nights

    The only one problem we had our tv apps were not working and maintenance guy couldn’t solve the problem and he was very rude don’t know how to behave with customers this makes us very upset but the hotel management gave 20% discount on our stay for the apology of this incident

    Breakfast was not included in my package but front office manager Neema Patel kindly offered us two days complimentary breakfast it was nice hotel staff was friendly it was comfortable stay

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    Good place to stop when driving through.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Seemed overpriced. Price was cheaper on 2nd party sites than offered in person. Pool temp was cool but we did use it and enjoy it. Towels very small.

    Good location. Comfortable beds. Clean. Breakfast was not included but it was good. Indoor pool. Exercise room looked good but we did not have time to use it.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    7.0
    It’s ok
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 2 nights
    • Submitted via mobile

    The guy at the reception on duty on July 16 at night needs to be trained. I was asking for a shower cap and he said he doesn’t know where they are and told me to just wait the following day.

    It’s ok

    Stayed in July 2023

Showing 1 – 25

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