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Reviews of Quality Hotel & Suites Sherbrooke 3 stars

4206 King Street West, J1L 1V5 Sherbrooke, Canada

#16 of 21 hotels in Sherbrooke

Guests' Choice

Review score

Based on 133 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    7.9

  • Facilities

    7.1

  • Staff

    8.1

  • Value for money

    7.1

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 13 May 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is very limited. The server at the breakfast restaurant was unfortunately not as professional and helpful as the hotel staff. As mentioned in other comments, the hotel needs a facelift. I would recommend the Comfort Inn across the road. Better rooms, better breakfast. This comment is not a reflection of the front desk staff, who did their very best.

    The staff was very nice, friendly and helpful. They are the most positive aspect of the hotel.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    8.0
    Surprisingly good!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It looked a bit outdated but it didn’t bother me too much.

    Quiet, comfortable, clean and attached to a great breakfast spot!

    Stayed in March 2024

  • Reviewed: 15 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Floor was dirty. It looked really clean, but i spilled water on the floor, and when i cleaned up, the poor white rag was BLACK. Plus, the $15 charge PER animal is excessive. Other places I've stayed was one charge for all animals. And absolutely needing a credit card to stay is ridiculous when paying beforehand

    Ease of access, room was big

    Stayed in April 2024

  • Reviewed: 22 October 2023

    6.0
    friendly helpful staff, decent stay for the cost in the generally overpriced world of hotels
    • Leisure trip
    • Couple
    • Double Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    needed to request change of room do to smell of mould, although happy staff was quick to find us another room

    the breakfast is at an adjoining restaurant was excellent. not the usual room with cold cereals and powdered eggs.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    6.0
    Ok for one night
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Old facilities not always in good condition

    Breakfast and comfortable beds.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    7.0
    Stay was okay. There was hair on the bathroom floor. TV did not work.
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was great!

    Stayed in September 2023

  • Reviewed: 28 August 2023

    7.0
    Nice, worth the value.
    • Leisure trip
    • Couple
    • Double Room with Two Queen Beds
    • Stayed 1 night

    We had to wait about 5-10 minutes to check in. There was no one at the desk when we arrived. There was a sign that said they would be back in 5 minutes. Other than that everthing was good.

    Once checked in everything was fine. Staff was friendly and helpful. Room was clean and comfortable. Free breakfast the next morning was very nice.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    No housekeeping during our stay. Towels were piling up with 4 or us in the room showering each day

    Breakfast was good value but more variety would have been nice. Good easy access location. Plenty of parking.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room was dated. Bathroom very old.

    The bed was very comfortable

    Stayed in August 2023

  • Reviewed: 22 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds
    • Stayed 2 nights

    The rooms, the corridors, the carpets, everything is worn down, not so clean, smelly.

    Staff is fantastic, they are very welcoming and helpful. Everyone was so nice and really wanted to provide the best service.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds
    • Stayed 1 night

    I had requested an accommodated room as my Mother has a walker. Initially, we were given rooms on the lower floor but my Mother is unable to do stairs. Rooms were changed to the main level beside each other.

    Breakfast was good. Room was clean with a fridge and microwave. Bed was comfortable.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    6.0
    Less Quality than most Quality Inns
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The building has NO ELEVATOR! In 2023, I don't know how a hotel can get away with no elevator for 2/3rds of their rooms, not only for people with mobility issues, but also just carrying all the luggage. This isn't a motel where you expect less, and we were simply shocked. Once we made it up all the stairs to our room we opened the door to find it hadn't been cleaned after the last occupants so they had to give us a different room (also on the top floor). Additionally, the facilities are very outdated for what we have come to expect for a Quality Inn. The hallways and stairwells are dingy and still smell of cigarettes from when smoking was still legal indoors (which clearly dates the last time any updates were made). There have been slight attempts to update the rooms, but the floors were shoddily installed (at least in our room). Finally, the hotel is very difficult to access as you can only enter the parking lot from one direction (opposite to downtown and the highway) and if you come from the other and turn down the sidestreet to try and access it there are actually signs forbidding turns into the parking lot. It's not impossible to enter, but it's incredibly inconvenient since one would have almost no reason to be approaching from the direction that is accessible. Overall, the experience was absolutely not worth what we paid for the room and was disappointing. We expect more from a Quality Inn.

    The beds were comfortable and the staff were helpful when dealing with unexpected issues. The breakfast included was provided by the restaurant next door and consequently one of the best hotel breakfasts we've had.

    Stayed in June 2023

  • Reviewed: 20 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    bed had hairs and crumbs

    Stayed in March 2023

  • Reviewed: 12 December 2022

    7.0
    Comfortable but I will never stay here again and will not recommend.
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Hotel needs to be seriously updated in decor and furniture. Actually, it need’s to be totally stripped down and redone. The price is way too expensive for this type of hotel.

    The location was good for us, the breakfast, room was clean and the bed comfortable.

    Stayed in December 2022

  • Reviewed: 19 September 2022

    8.0
    The room and beds were clean and comfortable and the included breakfast was good as well. convenient as long as you had
    • Leisure trip
    • People with friends
    • Double Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    it was on the main strip and convenient to get into town as long as you had a car

    Stayed in September 2022

  • Reviewed: 17 August 2022

    7.0
    Basic, clean hotel, large room.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    pool not heated, a bit run down

    convenient location, clean

    Stayed in August 2022

  • Reviewed: 5 August 2022

    8.0
    Excellent!
    • With a pet
    • Leisure trip
    • Couple
    • Double Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The staff of the attached restaurant were a delight.

    Stayed in July 2022

  • Reviewed: 31 July 2022

    7.0
    Decent hotel @ reasonable price.
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It's bit of an old hotel needs some upgrades.

    Friendly staff and good breakfast.

    Stayed in July 2022

  • Reviewed: 26 July 2022

    7.0
    good
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds
    • Stayed 2 nights

    Accessibility - there were no elevators and there were stairs so the rolling trolley for the luggage was useless. Our room was not cleaned between nights.

    Free Breakfast :)

    Stayed in July 2022

  • Reviewed: 28 March 2022

    7.0
    it was acceptable for the price and breakfast next door was excellent
    • Leisure trip
    • Couple
    • Double Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    no comfortable chairs in the room

    close to town

    Stayed in March 2022

  • Reviewed: 13 March 2022

    8.0
    nice place friendly staff & clean
    • Leisure trip
    • Couple
    • Double Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    clean and quiet

    Stayed in March 2022

  • Reviewed: 8 March 2022

    8.0
    Good experience
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds
    • Stayed 1 night

    Location may not be perfect for the travellers with dogs, and that was the main reason I personally booked this hotel - pets are allowed there. Unfortunately, there are no place near the hotel, where you can take the dog out . At least I did not find one.

    Breakfast was good. Beds, pillows and comforters were awesome! Quiet mini-fridge and climate control; I did not even need the earplugs, which I typically need in the hotels.

    Stayed in March 2022

  • Reviewed: 11 February 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    cleaning rooms after 10pm…

    breakfast

    Stayed in February 2022

  • Reviewed: 7 January 2022

    7.0
    Due to covid we couldn’t use the restaurant which we really were looking forward to as it great food there. We had bagge
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The lobby had a weird smell to it. Not sure why.

    Great location and clean rooms.

    Stayed in January 2022

Showing 1 – 25

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