5553 Ferry Street, L2G 1S3 Niagara Falls, Canada
#21 of 78 hotels in Niagara Falls
Guests' ChoiceBased on 722 hotel reviews
7.7Cleanliness
8.0
Comfort
8.1
Location
8.6
Facilities
7.6
Staff
8.7
Value for money
8.2
Free WiFi
8.1
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End of dialog contentReviewed: 25 April 2024
Gary
United KingdomThe only negative is no elevator but it is an older building
major refurbishments have been done and the front desk staff are very helpful. The only downside is the lack of breakfast facilities but you are literally on the doorstep of a whole host of cafe's , diners and restaurants
Stayed in April 2024
Reviewed: 18 April 2024
Kuzratpal
CanadaToo noisy by other room people
Mostly everything is good
Stayed in April 2024
Reviewed: 16 April 2024
Camilla
United StatesCleaning could have been better. I requested kettle which I did not get.
Room was big and it is pretty close to falls.
Stayed in April 2024
Reviewed: 14 April 2024
Muhammad
CanadaThere was nothing i can say i did not like
Location, staff parking all was amazing
Stayed in April 2024
Reviewed: 13 April 2024
Magdalena
United KingdomTV didn’t work - yes I followed the instruction but the box wasn’t powering up
Charming guy at the reception, very helpful as well, clean comfy warm room
Stayed in April 2024
Reviewed: 11 March 2024
Alexsandra
CanadaClean, new mattress, modern, smart TV, USB ports beside bed
Stayed in March 2024
Reviewed: 27 February 2024
Douglas
CanadaNo bathroom fan. No alarm clock. No microwave. No coffee maker.
Very friendly staff. Free parking. Clean.
Stayed in February 2024
Reviewed: 23 February 2024
Richard
AustraliaLarge and quiet room. 15 minutes walk to Niagara Falls. 10 minutes walk to GO bus to Toronto.
Stayed in February 2024
Reviewed: 23 February 2024
Ranveer
CanadaVery spic and span
Stayed in February 2024
Reviewed: 22 February 2024
Alisha
Canadathe wifi was very spotty. had to ask for drain plug and multiple towels.
the Jacuzzi was very fun. the bed was comfortable. the tv worked well.
Stayed in February 2024
Reviewed: 12 February 2024
Jennifer
CanadaI liked everything
Clean ,secure ,quiet
Stayed in February 2024
Reviewed: 9 February 2024
Maryam
CanadaThe heater fan was a bit noisy, and every time it was going on/off, it waked me up.
Great location, easy access to downtown; clean and quiet; room had everything we needed
Stayed in February 2024
Reviewed: 9 February 2024
Helena
NigeriaThe Philippine housekeeper was so nice n always attending to our needs.God blesss her
Stayed in February 2024
Reviewed: 6 February 2024
Pauline
CanadaI did not like that there are no elevators in the property. We had bags and we had to carry it up one by one. The property is not wheelchair accessible. Our bed was also very loud. Not sure if it was the headboard or the metal thing that holds the bed up. It did not really bother us but it was just a little annoying every time we moved.
I liked that we did not have to pay for parking unlike the other hotels around. The location is a bit further from cliffton hill but didnt really mind because we had a car which ended up being 3 mins drive to the main attractions. The room was clean.
Stayed in December 2023
Reviewed: 5 February 2024
Claude
CanadaGood people , and feel welcome
Stayed in February 2024
Reviewed: 4 February 2024
Nicole
United KingdomComfortable clean big room. Location was good , great value for money.
Stayed in January 2024
Reviewed: 1 February 2024
Jerrell
CanadaIt’s close to Bars just 5 min walk down to street easily do bar hopping and it’s not far from Casino less than 15 min walk away and for $75 a night is not bad. There were a few chips and few stains on the walls, when I checked in which I didn’t mind as long i didn’t get charged with that it’s okay to me which I didn’t and they gave me my deposit back. I was only there for the bed to sleep for the night. Which I have no complaints about this hotel. If they don’t over charge I will come back to this hotel
Stayed in January 2024
Reviewed: 22 January 2024
Camila
BrazilThere was no staff to do the check out and confirm the refund of $200 charged in the credit card in the check in.
The cost benefit is great. Bedroom well cleaned and comfortable.
Stayed in January 2024
Reviewed: 15 January 2024
Randolph
CanadaThe only thing that need a little more attention would have bean the refrigerator.
The room was very clean. Great location.
Stayed in January 2024
Reviewed: 5 January 2024
Jacqueline
Trinidad and TobagoThe bathtub could use a makeover, otherwise clean
It was very clean and we were accomodated. It helped having a couple appliances.
Stayed in January 2024
Reviewed: 29 December 2023
Leah
CanadaOnly thing was shower, it was outdated & drain was very old & kept me from showering
Staff member was very nice, rooms were clean, cozy & close to all things
Stayed in December 2023
Reviewed: 27 December 2023
Adity
CanadaCleaningness
Stayed in December 2023
Reviewed: 8 December 2023
Elena
CanadaThe only thing is it echoes In the hallways and you can hear others in the rooms, so no privacy in that way. Also you can hear ppl who are out in parking lot late at night very clearly. Which can get very loud due to the pizza shop attached to the building. Sound proofing of some sort needs to be done. But overall it's a good place to stay for a night or two.
The owners were very friendly. Loved that they had no carpets and was cleaned when requested. The place was comfy and close to everything you need.
Stayed in November 2023
Reviewed: 4 December 2023
Ailed
Canadabathroom
location, price
Stayed in December 2023
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