838 Hamilton Street, Yaletown, V6B 6A2 Vancouver, Canada
#37 of 72 hotels in Vancouver
Guests' ChoiceBased on 3062 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 13 April 2024
Hay
United KingdomShower curtain
Spacious and helpful staff
Stayed in April 2024
Reviewed: 12 April 2024
Irene
CanadaTv remote had dead batteries had to ask for new ones and the pillows were not very comfortable on the beds.
Location was great for our stay to see a show at Roger's Arena perfect walking distance. Parking was available underground. The suite had 2 beds didn't expect to have a kitchenette which was cool. Unfortunately didn't use the pool.
Stayed in April 2024
Reviewed: 11 April 2024
Jay
CanadaEarly check in option not available.
Parking issue was dealt with promptly and upgrade on room.
Stayed in April 2024
Reviewed: 11 April 2024
Leticia
CanadaThe suite was very comfortable.
Stayed in April 2024
Reviewed: 11 April 2024
Brendan
CanadaThe TV'S are outdated. I couldn't connect my devices to them or cast when we hoped to watch a movie late night.
Kitchenette and location are why I always stay here!
Stayed in April 2024
Reviewed: 9 April 2024
Shannon
CanadaThe bed was a bit too soft.
Liked the close proximity to Roger’s Arena and BC Place. Fun restaurants nearby too.
Stayed in April 2024
Reviewed: 9 April 2024
Mike
CanadaHide a bed was horrible
Bed was good, location was good.
Stayed in April 2024
Reviewed: 9 April 2024
Carol
United StatesI had to have my card rekeyed two of the three nights. The lobby smells of chlorine from the pool.
Good price in a central location. Clean too.
Stayed in April 2024
Reviewed: 9 April 2024
Harp
CanadaBeds are small and expensive
Close proximity to many things downtown
Stayed in April 2024
Reviewed: 5 April 2024
Jennifer
NetherlandsCoffee pod machine… I wish hotels would stop with these. I prefer a more environmentally friendly option. Also, the living room area had no window or decent lighting so we didn’t use the space at all. Felt like a cave.
Great view from the bedroom.
Stayed in March 2024
Reviewed: 4 April 2024
Carlos
CanadaCould modernize a bit and have USB outlets or lamps with USB outlets.
Location, front desk staff
Stayed in April 2024
Reviewed: 4 April 2024
Michi
ItalyThe bedding wasn’t warm enough even with an extra blanket.
Friendly helpful staff and location.
Stayed in April 2024
Reviewed: 1 April 2024
Monty
CanadaGreat location. It needs a better gym.
Stayed in March 2024
Reviewed: 31 March 2024
Hume
CanadaThe location was great and the room was quite nice! I appreciated the later check out time.
Stayed in March 2024
Reviewed: 31 March 2024
Lillian
CanadaThe bed was a little hard
Location
Stayed in March 2024
Reviewed: 31 March 2024
Sarah
CanadaIt’s getting a little dated but overall good value for money. Elevators could be slow.
My daughter loved the pool and the croissant place on the first floor. They gave us an upgrade to the 18th floor. Beds were comfy. Sitting room was a bit dark but great for traveling with kids.
Stayed in March 2024
Reviewed: 29 March 2024
Ann
CanadaWould like a restaurant that is open for breakfast
Great location and friendly, helpful staff.
Stayed in March 2024
Reviewed: 25 March 2024
Diana
CanadaGreat location. Great staff.
Stayed in March 2024
Reviewed: 25 March 2024
Jennifer
CanadaNo Robes for the pool and spa available in the hotel.
Stayed in March 2024
Reviewed: 25 March 2024
Kristi
CanadaThe low toilet.
It was spacious and very comfortable. I also enjoyed the closeness to the venues.
Stayed in March 2024
Reviewed: 22 March 2024
Chris
CanadaOlder but up to date
Location
Stayed in February 2024
Reviewed: 17 March 2024
Lucy
CanadaFire alarm
Location
Stayed in February 2024
Reviewed: 16 March 2024
Amy
CanadaSheets and pillows had stains on them like blood and what not. Was clearly washed but the stains are a little unsettling to see.
Location! Location! Location!!!
Stayed in March 2024
Reviewed: 13 March 2024
Wilma
Canadahot tub wasn't very hot n jets were not very strong....also our bathroom was not cleaned well at all..... hair n dirt in and around sink and a random black washcloth with the linens. While I have always enjoyed staying here over the years i found the dirty bathroom and the state of the hot tub, which used to be one of my fave amenities; i will now think twice about rebooking here in the future
loved the location n the view from room.
Stayed in March 2024
Reviewed: 11 March 2024
Tom
Canadawould like option of scraambled eggs with continental breakfast. Otherwise entire experience was excellent
Stayed in March 2024
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