32 rue Sainte-Anne, G1R 3X3 Quebec City, Canada
#27 of 105 hotels in Quebec City
Guests' ChoiceBased on 644 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.7
Facilities
8.4
Staff
9.0
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 20 May 2024
Carl
CanadaReceived email that restaurant was closed for the season, when we got there it was open but not a lot of customers using it. Hopefully they will work on getting it up to par with others in the area
Location is second to none. The entire city is very walkable from the hotel
Stayed in May 2024
Reviewed: 13 May 2024
Scott
United StatesThe fireplace made a clicking noise so turned it off🙁. But we did not pick the room expecting a fireplace.
Great location, and value
Stayed in May 2024
Reviewed: 11 May 2024
Karin
United StatesPrepare to park in the city parking lot and luggage drop off is a block from the hotel. It was limited on extras. Just a room. But it was clean and comfortable. We’d stay again
Location was amazing right across the square from the Frontenac Hotel and walking distance to all of old town. People were nice.
Stayed in May 2024
Reviewed: 2 April 2024
Alma
PhilippinesThe location is very good. It is walking distance to all the main attractions of Quebec👍😍
Stayed in April 2024
Reviewed: 15 January 2024
Nancy
United StatesThe restaurant was closed during our stay, but fortunately there are many great restaurants in walking distance. There is no on-site or street parking, however you can short term park a block away to drop off suitcases. Once you park, you won't need a car as the city is very walkable. Parking rates were reasonable.
The front desk staff were super helpful and very friendly. The location is excellent if you are spending time in Old Quebec. The German Christmas Market is literally right outside the hotel door. The funicular and stairs to Lower Town are just a short walk. The bed was comfortable and the room was very quiet and clean.
Stayed in December 2023
Reviewed: 15 January 2024
Emmerson
CanadaThe coffee machine wasn't working in the room and the access to the plugs was limited. Also the lock on the door to the bathroom was broken. But the bed was comfortable and it was a nice place to stay.
The room felt private and the room was comfortable! The location was great and the price per value was good. The service was also very friendly and helped us with a late check in. 10/10 would recommend.
Stayed in January 2024
Reviewed: 27 December 2023
Linda
United Statescoffee in the room not great
i did like the room we had #201, and the location was great for shopping
Stayed in November 2023
Reviewed: 24 December 2023
Megan
United StatesThe room was so hot and stuffy! We turned the heat off and two days later it was still uncomfortably warm
The staff were great! Very kind and courteous, Thank you
Stayed in November 2023
Reviewed: 11 December 2023
Jacinthe
CanadaSoft bed..carpet… air quality
Location
Stayed in December 2023
Reviewed: 25 November 2023
Aleza
United StatesWe couldn’t cast from our phones to have the little one watch her favorite shows.
We loved the location and the aesthetics! Highly recommend.
Stayed in November 2023
Reviewed: 13 November 2023
Alisha
United KingdomBathroom was very modern but hard for a woman to shave in
Great location, lovely room & good staff and support
Stayed in October 2023
Reviewed: 22 October 2023
Dusica
CanadaCurtains could be better, to block light a bit more. I like when room is darker for sleeping.
Location is great and room was clean
Stayed in October 2023
Reviewed: 14 October 2023
Brendan
New ZealandHaving to wait for those dining downstairs to access the door to the lift was sometimes frustrating and knowing that anyone could access the floor wasn’t secure feeling.
Location amongst the gorgeous quaint buildings near the chateau was romantic. The complimentary coffee machine was good and the shower was large
Stayed in October 2023
Reviewed: 11 October 2023
Allynda
United StatesNo parking. It was very frustrating trying to find parking. Once we found a spot we had to leave our suitcases in the car and only bring the bare necessities to the hotel.
Location, location, location
Stayed in October 2023
Reviewed: 6 October 2023
Mary
United KingdomLocation was excellent. Staff were friendly and helpful.
Stayed in October 2023
Reviewed: 5 October 2023
Verity
AustraliaThe room was a little cramped but it was to be expected in such an old building.
The staff were lovely and the location was perfect. Absolutely recommend dining at the hotel restaurant "Mur Mur" as the food was well priced and delicious.
Stayed in October 2023
Reviewed: 4 October 2023
Karl
United StatesParking is inconvenient, several minutes away. Unloading is complicated as there is no place to stop other than the road.
The hotel is ideally located to avoid using your car. Walking to distance to many attractions.
Stayed in September 2023
Reviewed: 1 October 2023
John
United KingdomLocation, staff, room
Stayed in September 2023
Reviewed: 1 October 2023
Dennis
United StatesProximity to everything
Stayed in September 2023
Reviewed: 27 September 2023
Robert
United StatesLobby and staff at checkout.
The location was great! There is no lobby at all. No place to even sit for a minute. The staff who checked us in was great. The staff who checked us out was terrible, unhelpful. We asked for a late checkout until noon. We were told it was approved, then told we had to leave at 11:30 am. We actually spoke to the maid when we left, she had 3 rooms to clean before ours,so there was no reason to move up our checkout time. Staff person was put out to store our bags. She should not be in a customer service job.
Stayed in September 2023
Reviewed: 10 September 2023
Yee
CanadaNo window for fresh air
Very convenient location
Stayed in September 2023
Reviewed: 8 September 2023
Eric
CanadaNothing
The location is just fantastic and the room are spacious for an old building .
Stayed in September 2023
Reviewed: 7 September 2023
Sigvertsen
United StatesIt is on a cobblestone street that is not accessible by cars so you have to drag baggage across cobblestone to get to the front door. There are not a lot of staff and so check-in was extremely slow. Luckily we didn’t need any services because I’m not sure they would have had stuff to accomplish it.
The location is excellent. The hotel has old world charm with modern convenience and beauty.
Stayed in September 2023
Reviewed: 6 September 2023
Alison
United StatesThe bed was hard.
Location was great.
Stayed in September 2023
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