1000 Burrard Street, V6Z 2R9 Vancouver, Canada
#72 of 72 hotels in Vancouver
Guests' ChoiceBased on 1211 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.5
Staff
8.8
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 21 November 2022
Denis
CanadaWhile the location is quasi perfect and the views are awesome, the room itself is nothing special, hence the rate is a bit high for what you get; you pay essentially for the views;
Very good hotel with amazing views of the city, the mountains and the sea. Rooms are clean and comfy and the hotel is quiet and safe! The staff is professional and helpful;
Stayed in November 2022
Reviewed: 20 November 2022
Alucious
Canadano free wifi and the tub shower has hair left it in from the previous person that stayed in that room
the location and the views was very nice
Stayed in November 2022
Reviewed: 16 November 2022
Paul
CanadaThe pool / hot tub area was very busy and noisy, with a lot of kids. I think they have people with time-shares there who bring their families. If you want a peaceful hot tub, you need to choose your times carefully.
Beautiful corner king room on the 27th floor with amazing views of English Bay, the North Shore Mountains and the city. Comfortable bed. Friendly and helpful staff. Walking distance to the seawall, restaurants, and bars. Nice bar/restaurant in the lobby for a drink before you head up to your room.
Stayed in November 2022
Reviewed: 13 November 2022
Stewart
Canadaamenities were located way too far from our room in the south tower, so it wasn’t convenient to use. actually went down once and couldn’t get in as it was too busy, tried later… and the closed before 11pm?
location
Stayed in November 2022
Reviewed: 9 November 2022
Gordana
CanadaI could hear our neighbours talk! seamed very poorly noise insulated, was awake a lot:(
When I asked for additional things, they were provided very quickly:) Also was encouraged to ask for anything needed.
Stayed in November 2022
Reviewed: 6 November 2022
Debbie
CanadaI accidentally left a pair of shoes in my room. 612( I believe). They are black patent walking shoes.i need them back please
Fitness center, pool, and location
Stayed in October 2022
Reviewed: 4 November 2022
Tin
Australiaexpensive
comfortable bed
Stayed in October 2022
Reviewed: 1 November 2022
Maria
United StatesOutdated where you can get near the same price somewhere else.
No charge for pets
Stayed in October 2022
Reviewed: 31 October 2022
Eric
NetherlandsWhen a client of me had to leave earlier, but already paid for the night and breakfast, I couldn't take over his breakfast voucher. Unbelievable.
Nice clean room, good bed, breakfast not special but good.
Stayed in October 2022
Reviewed: 29 October 2022
Susan
United StatesWe enjoyed our stay but when we checked in we asked for an upgrade to a king size bed and they said the entire hotel was booked. We didn't see to be the case in the rooms near us.
Very clean and quiet great location nice rooms and helpful staff
Stayed in October 2022
Reviewed: 27 October 2022
Naomi
Canadalocation, modern
Stayed in October 2022
Reviewed: 27 October 2022
Ludovic
Canadathe room was cold the night. even if I add a blanket or up the heat
Stayed in October 2022
Reviewed: 19 October 2022
Chenlei
AustraliaThe room was not very sound proof. Could hear neighbours sometimes at night.
Great location. Pool was nice.
Stayed in October 2022
Reviewed: 11 October 2022
Ma
CanadaNo shower cap , no toothbrush
No breakfast package gor us
Stayed in October 2022
Reviewed: 10 October 2022
Laura
United StatesBathroom ceiling height and water pressure. My husband wasn't able to stand up straight in the shower.
Views from the room were amazing!
Stayed in October 2022
Reviewed: 8 October 2022
Evelina
United StatesMore room to store cothes room quite small
We had it in the club room was excellent
Stayed in October 2022
Reviewed: 4 October 2022
Lara
Canadanot many extras in bathroom ie shower cap cotton pads etc.
the views and the family suite
Stayed in August 2022
Reviewed: 1 October 2022
Sam
AustraliaLong queue at reception with only 1 staff member on duty during check-in and check-out. One of the family had a sore back after using her bed.
Good location in the city.
Stayed in September 2022
Reviewed: 25 September 2022
Lynn
United KingdomLots of noise from streets and temperature in the room tricky to control. Sauna/steam room not working.
Large spacious room. Comfortable bed and good washroom. Room service was good and staff friendly and helpful. Great location for access to all tourist locations. Nice to have the gym and pool. Good food in bar.
Stayed in September 2022
Reviewed: 22 September 2022
Sherwin%20vibar
CanadaI always booked in Sheraton but they dont allow me for late checkout.
Family Room!
Stayed in September 2022
Reviewed: 21 September 2022
Rod
AustraliaThe pool was too cold, reception staff on arrival were not helpful or friendly, bar staff service was very slow and bar one area very small for the size of the hotel.
The room was comfortable , the toiletries were lovely, doormen were fantastic
Stayed in September 2022
Reviewed: 11 September 2022
Martin
United Kingdomfood options and menus in hotel
central location
Stayed in September 2022
Reviewed: 6 September 2022
Nat
AustraliaNo milk for my tea
The bed was so comfortable after a long flight from Australia. Pillows like feathers. Fabulous view from the south tower especially at sunset 🌆
Stayed in September 2022
Reviewed: 2 September 2022
Sandeep
Indialevel of service needs to be better . Housekeeping definitely needs to improve.
Stayed in September 2022
Reviewed: 30 August 2022
Marco
United Stateslocation room guest service
Stayed in August 2022
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