Very nicely decorated

Stayed in May 2024

The mobile key would not work but that was nothing major. The attached outside alfresco needs weeding.

The staff were very helpful and friendly, the shower and bathroom were very clean and the laundry facilities most appreciated.

Stayed in May 2024

The location relative to Queen Street was fantastic. The apartment was very clean and updated. It was extremely easy to get in and out of the building, which felt very safe and comfortable. The check-in and out processes were also very user-friendly. The Sonder staff was INCREDIBLY responsive via the app and website. Overall, fantastic experience.

Stayed in May 2024

Location was great. Easy to walk to restaurants and had an excellent dinner at Antler and breakfast at the Federal in little Portugal. Apartment was awesome, didn’t stay long enough to use most of the amenities though. It was nice to be able to check in, park and get straight to our room easily. Also felt very secure and private.

Stayed in April 2024

Nothing!

I liked the location, easy access to bus and metro station, lively neighborhood, good local restaurants and cafes around, the very clean and equipped kitchen, and rooms and above all these, the super helpful, nice and supportive staff in the reception, i can name, Donny, Guie, Roni(e)n and other staff.

Stayed in March 2024

I did not like the wait time for asking to speak with a live rep at the front desk. They were not always at the desk.

I liked the apartment-style unit, it was nice to have 2 bathrooms. I also liked the app with all the information and easy access to chat with someone for help or questions.

Stayed in March 2024

Everything was great

Super spacious and clean. The staff is really friendly too :)

Stayed in March 2024

The fitness room is in the other building.

I like the apartment, nice and cozy. Kitchen with all the tools, dishwasher, washing machine, drying machine.

Stayed in February 2024

Love the location, walkable distance to some of the most fun neighorhoods in Toronto. The apartment itself was cozy and the view from the balcony was great!

Stayed in February 2024

Nothing

Everything

Stayed in February 2024

Very clean. Close to Queen Street West

Stayed in March 2024

Nothing critical but I would say that the floor could be cleaner otherwise the apartment is nice

Everything, very comfortable and stylish apartment, nice location, super good support and helpful staff, they solve problems in no time. The bed has top quality mattress and pillows, you can really relax there. I can also admit that they pay attention to every details, even all the beauty products are from Davines which is super cool.

Stayed in March 2024

The apartment was clean, tidy and comfortable

Stayed in February 2024

Very clean, nice view , good price

Stayed in February 2024

Had to text hotel staff/management for everything I needed anything or had a question regarding the room. I found it challenging to set the temperature just right for us. Would have been great to have a small coffee shop on site as we were there in the middle of winter. Bedrooms were small although the common areas were fine.

View of the Toronto skyline was fantastic! The kitchen was adequately equipped. Restaurants were just short uber rides away.

Stayed in January 2024

Room size and cleanliness

Stayed in February 2024

Bed was a bit uncomfortable

It was a great location, apartment was nice and modern and easy to use

Stayed in February 2024

Great location and exceptional view.

Stayed in February 2024

One night there was a very loud party happening which was disturbing to our sleep but when I reported it to Sonder they handled it effectively.

We loved the location and all of the amenities in the suite especially the washer and dryer.

Stayed in February 2024

Charging (a lot) for late checkouts

Everything

Stayed in February 2024

I’m not sure if I got the incidentals deposit refunded.

Easy check-in, spacious and clean.

Stayed in January 2024

Large, clean, modern apartment with an amazing view of downtown Toronto. Full kitchen with everything we needed to cook our own meals. Friendly and accommodating staff. We were able to get a high chair and late check out, all very welcome when travelling with a baby. Will definitely stay here again.

Stayed in January 2024

Anything

Everthing very good!

Stayed in January 2024

The advertising for the room when I booked it had different pictures of the room than I had wanted. (Some rooms face a wall of windows from another building and I always reject those when booking my accommodations. But this booking showed a clear view - my number one priority - which it definitely didn't have. However, the staff were able to move me to a room with a much better view which I very much appreciate!)

The staff were outstanding in their friendliness and helpfulness. When I requested a change, they immediately reacted and were able to accommodate my wishes. The room was clean, modern, well stocked and very comfortable.

Stayed in January 2024