1048 Westminster Avenue West, V2A 1L5 Penticton, Canada
#26 of 36 hotels in Penticton
Guests' ChoiceBased on 395 hotel reviews
7.1Cleanliness
7.5
Comfort
7.6
Location
8.3
Facilities
7.3
Staff
8.1
Value for money
7.4
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Nick
CanadaBigger room
Location
Stayed in May 2024
Reviewed: 20 May 2024
Wilkie
CanadaUncomfortable bed
Clean room Friendly staff
Stayed in May 2024
Reviewed: 9 May 2024
Kylee
CanadaThe wifi didnt work
Convenient to the event we went to
Stayed in May 2024
Reviewed: 6 May 2024
Allan
CanadaSmokers in rooms on both sides of our room sitting outside but smoke drifting in our open door. Only on person at check in. Felt bad for the guy as there was a long line up of people checking in. No one else there to help him. Took a long time for check in. Toilet paper dispenser broken (no big deal but should be replaced). No one in office for check out either. Called number on door but person said there should be someone there in a while??
Motel location is good if you are attending a function at the SOEC. Room was small but adequate for a one night stay. Clean and bed was comfy.
Stayed in May 2024
Reviewed: 6 May 2024
Nicole
CanadaA bit of disrepair but a little TLC would go a long way.
Little more attention to the amenities provided in the rooms would be appreciated.
Stayed in May 2024
Reviewed: 1 April 2024
Dawn
CanadaBroken dresser
Location
Stayed in March 2024
Reviewed: 29 March 2024
Wendy
CanadaOffice not manned in the morning. Just a phone number for enquiries. Not great if you lock yourself and phone out of your room
Location and value (price)
Stayed in March 2024
Reviewed: 7 December 2023
Linda
CanadaThis motel is going through upgrading so some of the items, for example they have upgraded the tubs, will get upgraded. This is an older motel so old dirty chairs etc will be replaced according to management. The lower rating was due to poor housekeeping.
The location is within walking distance of the South Okanagan Events Centre.
Stayed in December 2023
Reviewed: 13 November 2023
Candace
CanadaDim lighting
Large bathroom
Stayed in November 2023
Reviewed: 15 October 2023
Ken
CanadaGood location. Big rooms. Comfy beds.
Stayed in October 2023
Reviewed: 11 October 2023
Kawasakiman
CanadaAll was good.
The location was good for me. Place is fairly quiet. It was clean and the bed was comfortable.
Stayed in October 2023
Reviewed: 30 September 2023
Jessica
CanadaWater temperature fluctuations
Proximity to venue
Stayed in September 2023
Reviewed: 19 September 2023
Grace
CanadaNo continental breakfast. Poor hours
All was fine
Stayed in August 2023
Reviewed: 16 September 2023
Kawasakiman
CanadaHot water was very slow to come by when you wanted to take a shower. Also the WI FI sucks kept kicking in and out and hard to connect.
It was a decent price at the time of booking. The room was as the picture showed on the website. You don’t see that very often. It was clean and some updating had been done. It was a good enough size for me as I was by myself. Had everything you would need for a nights stay. The bed was a little soft for me but that is personnel preference still comfortable enough. It was quiet as well.
Stayed in September 2023
Reviewed: 7 September 2023
Rita
CanadaNo coffee maker. No breakfast.
Room was good. Bed was good. Bathroom was clean. Everything was very convenient.
Stayed in September 2023
Reviewed: 4 September 2023
Ashley
CanadaCouldn’t get hot water to shower in !
Stayed in September 2023
Reviewed: 28 August 2023
Lynda
CanadaTo check in before 4 is an added $25 Considering you can’t check in till 4 and I believe check out is 11:00 am is certainly narrowing down the definition of a day being 24 hours.
The courtyard is beautiful and the use of the bbqs was so nice.
Stayed in August 2023
Reviewed: 28 August 2023
Cathy
CanadaNo coffee maker
Stayed here before..clean
Stayed in August 2023
Reviewed: 20 August 2023
Nick
CanadaNot much it was good
There’s no breakfast but location is great close to the casino
Stayed in August 2023
Reviewed: 12 August 2023
Debbie
CanadaWouldn’t give us price of new room we stayed in. Our first room smelled of cigarette smoke
Location
Stayed in July 2023
Reviewed: 6 August 2023
G
CanadaThey need better pillows. They were horrible.
The facility was clean.
Stayed in August 2023
Reviewed: 4 August 2023
Julie
CanadaBed and pillows were quite uncomfortable
Garv was super friendly. Pool and courtyard seating were nice, and good BBQ
Stayed in August 2023
Reviewed: 24 July 2023
Mark
CanadaThe price is a bit high and check out (10am) is a bit early. The sofa bed in the family suite is only suitable for a younger child.
The pool and courtyard area are simple and make for a great place to wind down on a hot summer night. The laid-back atmosphere was great and the staff were very accommodating for our large group.
Stayed in July 2023
Reviewed: 14 July 2023
Barbara
New ZealandWould have loved to have a small kitchenette area.
The location was fantastic and we loved the pool.
Stayed in July 2023
Grasmere, UK
Zürich, Switzerland
Canalicchio, Italy
Sherbrooke, Canada
Rocca Pietore, Italy
Rome, Italy
Al Khobar, Saudi Arabia
Aviemore, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content