5577 Ellen Avenue, L2G 3P5 Niagara Falls, Canada
#32 of 79 hotels in Niagara Falls
Guests' ChoiceBased on 2291 hotel reviews
7.3Cleanliness
7.3
Comfort
7.5
Location
8.9
Facilities
7.2
Staff
8.7
Value for money
7.7
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
Yin
Hong KongUnexpected no toothbrush and slippers
Price is great and very close to the rainbow bridge 🥳 convenient to Walk to US
Stayed in April 2024
Reviewed: 22 April 2024
Ciji
CanadaDidn’t have towels in the pool area
Close to the strip / had a pool
Stayed in April 2024
Reviewed: 21 April 2024
Natasha
United KingdomOld and rundown. Not particularly clean. Breakfast very basic.
Walking distance into Niagara and all the sights. Friendly staff. Quiet room.
Stayed in April 2024
Reviewed: 17 April 2024
Lukasz
United StatesIt really requires thorough cleaning - especially breakfast area and corridors
Good value for money, close to the Niagara River and falls while in a quieter area outside the noisy Clifton street. Nice swimming pool
Stayed in April 2024
Reviewed: 8 April 2024
Trinidad
SpainDirty, no shower, just the tub, to clear my hair I had to use a bottle of water! Breakfast was good, waffles done at the moment
Location is good
Stayed in April 2024
Reviewed: 8 April 2024
Viviane
United StatesNo elevator, bathroom with very old taps.
Location, friendly and attentive staff. Pleasant rooms. Fair breakfast. Good value for money.
Stayed in April 2024
Reviewed: 2 April 2024
Olena
Ukraine-
Location and very friendly staff
Stayed in April 2024
Reviewed: 2 April 2024
Oleksandr
PolandI saw a cockroach in the room, but it didn't attack me, so everything turned out to be a greeting :)
Nice staff, big bed. A quiet room. Good location, close to the center and public transport stops.
Stayed in March 2024
Reviewed: 2 April 2024
H
CanadaSome of the room a lot of bugs my daughter is so scared she doesn’t want to get up in the bed the bug crawling in the floor
Close to the arcade
Stayed in March 2024
Reviewed: 1 April 2024
Jenny
Canadanone
location and hospility of the staff
Stayed in March 2024
Reviewed: 31 March 2024
Valerie
CanadaThe breakfast
The pool
Stayed in March 2024
Reviewed: 29 March 2024
Halyna
United KingdomUnfortunately the hairdryer didn't work
Great location. The room has everything you need. The beds are comfortable. There is a heater and refrigerator. Good breakfast
Stayed in March 2024
Reviewed: 29 March 2024
Hilde
CanadaGreat location, close to all attractions, ample parking.
Stayed in March 2024
Reviewed: 28 March 2024
Catina
CanadaWas a little run down, cards stopped working for our rooms, breakfast wasn’t the greatest, water was touchy and didn’t work the best, pool was falling apart cracked and needing repair
Location to the strip
Stayed in March 2024
Reviewed: 25 March 2024
Shane
CanadaClose to clifton hill.
Stayed in March 2024
Reviewed: 18 March 2024
Abdul
CanadaThe room is a bit small
Location was excellent as it was close to many eateries, shops and activities to take part. Room was clean but a little small but it had a balcony.
Stayed in March 2024
Reviewed: 18 March 2024
Sheena
PhilippinesThe Location. It is close to clifton hill.
Stayed in March 2024
Reviewed: 18 March 2024
Bettina
CanadaThe breakfast room. Wish it was more spacious.
Stayed in March 2024
Reviewed: 17 March 2024
Maria
CanadaIt was ok wish the staff and people were lot nicer
Stayed in March 2024
Reviewed: 16 March 2024
Sanjai
CanadaAll facility looks good and good breakfast.
Closest location Clifton hill and falls.
Stayed in March 2024
Reviewed: 16 March 2024
Hanzel
CanadaThe small, stuffy breakfast room.
Close to Clifton Hill
Stayed in March 2024
Reviewed: 15 March 2024
Denis
CanadaEverything is good for the price we paid
The price
Stayed in March 2024
Reviewed: 14 March 2024
Marsha
CanadaWish the bathroom counter was bigger to get ready and do hair makeup etc. didn’t get very many tv channels but luckily we were only there to sleep and didn’t spend a lot of time in room. Also our hair dryer didn’t look safe to use and cold setting didn’t work and we purposely didn’t pack ours because description said there was one in the room
Location was excellent
Stayed in March 2024
Reviewed: 13 March 2024
Bruno
CanadaOld building
Front desk staff
Stayed in March 2024
Salamanca, Spain
Saratoga Springs, USA
Sainte-Anne, Guadeloupe
Canazei, Italy
Shabla, Bulgaria
Ida Ougourd, Morocco
Batumi, Georgia
El Calafate, Argentina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content