5577 Ellen Avenue, L2G 3P5 Niagara Falls, Canada
#81 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 2366 hotel reviews
7.3Cleanliness
7.3
Comfort
7.5
Location
8.8
Facilities
7.2
Staff
8.7
Value for money
7.7
Free WiFi
8.0
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End of dialog contentReviewed: 25 September 2023
Uzair
PakistanBreakfast and Parking charges. If you are going there, you can park right in the next-door parking for a lower price.
The staff was very helpful and the location was 10 minutes walking distance from the Falls. The property and breakfast were average.
Stayed in September 2023
Reviewed: 23 September 2023
James
United KingdomMinor detail but could do with a couple more lights or brighter bulbs as not very bright in the main area.
Location was perfect, easy walking distance to everything but on a quiet street. Staff were super friendly and helpful.
Stayed in September 2023
Reviewed: 21 September 2023
Subramaniam
AustraliaNothing
Good
Stayed in September 2023
Reviewed: 19 September 2023
Juan
MexicoVery old the facilities without maintenance
The location
Stayed in September 2023
Reviewed: 19 September 2023
Gbltz
RomaniaThe cleanliness and maintenance of the carpet, furniture and overall the hotel.
The room was quite large, with comfortable balcony and bathroom. Eggs and waffle were part of the continental breakfast served.
Stayed in September 2023
Reviewed: 18 September 2023
Jaildo
CanadaBreakfast has only a coffee machine. They should provide frrsh coffee.
Location, cleaness,
Stayed in September 2023
Reviewed: 18 September 2023
Mawata
JapanThe door to the room doesn’t close smoothly. You’d have to slam the door shut. Cleaner went in, did their job, but came back to the room with the door open. Toilet handle was broken at check-in. I called management and they replaced the handle. However they didn’t install it properly. I ended up going back into the toilet myself and fixing the cord/string inside to fix the flushing mechanism.
Location was good. Fairly clean room but some parts of the hallway has an unpleasant smell.
Stayed in September 2023
Reviewed: 16 September 2023
Shawna
United StatesThe breakfast. I was expecting variety. But instead we were eating the same stuff for 5 days.
The room and location were amazing
Stayed in September 2023
Reviewed: 14 September 2023
Tsultrim
CanadaThe bath tub water seems to be clogged and water doesn't do down the drain quickly, it takes time to empty the bath tub. Probably it's old.
The receptioinist was very friendly and professional. Provided us information such as fireworks timing, provided maps and important visiting sites which was very helpful. This is the first time that a receptionist has provided information( I have been visiting niagara for several years). The location was very good near the falls and walkable distance. We enjoyed the swimming pool and relished the Breakfast.
Stayed in September 2023
Reviewed: 14 September 2023
Tim
CanadaOlder building inside and out. Needs some paint, clean carpets, new furniture. Breakfast room is small hard to move and crowded. Breakfast was okay.
A nice friendly guy at desk, who offer directions and maps of things to do.
Stayed in September 2023
Reviewed: 12 September 2023
Diana
United StatesLite in bath way too dim
Stayed in September 2023
Reviewed: 11 September 2023
Ausrele
United StatesTV stand with drawers in our room needs some attention.
Stay was very Very Good! Breakfast exelent, staff friendly helpful, beds clean and comfy.
Stayed in September 2023
Reviewed: 11 September 2023
Jean
Francethe place for the breakfast
the place in the city
Stayed in August 2023
Reviewed: 11 September 2023
Ma
CanadaBreakfast is the same everyday, some furnitures are dusty and very old.
Beds are comfortable, cheaper than other hotels, location is accessible.
Stayed in September 2023
Reviewed: 11 September 2023
Varun
ItalyFurniture in the hotel and room is old, linen cleanliness can be improved
Located at walking distance from attractions, decent breakfast, convenient parking (paid parking $10 /night), room with all necessary amenities
Stayed in September 2023
Reviewed: 10 September 2023
Nelli
CanadaLocation is excellent : close to attractions but also not noisy. Staff is super friendly. The breakfast area is small but food is good.
Stayed in September 2023
Reviewed: 9 September 2023
Yu
CanadaThe room's a little bit smelly, I think it's coming from the AC. And the bathroom is smelly, too.
The manager is very kind, offering detailed info about the hotel. There is a microwave in the public area in the basement, the manager let use it after we had already checked out. The beds are comfy, queen size is good enough. The refrigerator works perfect. The location is perfect, 10 mins walk to the Falls.
Stayed in September 2023
Reviewed: 8 September 2023
John
CanadaÇannot think of anything. All Good
Polite staff. Quiet not noisy.
Stayed in September 2023
Reviewed: 6 September 2023
Alexander
IsraelWife signal was very law The breakfast can be better
Great location, 5 minutes away form the falls
Stayed in August 2023
Reviewed: 5 September 2023
Jenny
CanadaSomething is up with the carpets, I dont know if it was the humidity or what but there damp and therefore room had damp smell. Breakfast is not much - ok if you just want a croissant. The room was dirty (not the bed though) just the fridge and walls. Place has potential the rooms are so big, has everything you need just needs a deep clean and change out those carpets. Also - no TV service, you have to log in with your streaming device which is not to unusual in most hotels lately.
Good location and big rooms.
Stayed in August 2023
Reviewed: 4 September 2023
Bryon
Canadathe continental breakfast was well done, the bed was good and overall was a good stay
Stayed in August 2023
Reviewed: 3 September 2023
Roger
United StatesSame thing for breakfast everyday, always have to ask for towels(almost everyday)… the property looks nothing like the pictures online and the property and rooms have lots of flies.
The location
Stayed in August 2023
Reviewed: 3 September 2023
Varunkrishnan
CanadaWe were given room 104, Room floor was damp/wet., room had musky smell for couple of hours till we kept the room door open for long for fresh air. Worst of all, we found few bud bugs.
Location. Breakfast
Stayed in September 2023
Reviewed: 30 August 2023
Chelsea
CanadaThe only downside to this property was the noise from other guests, which seems to be unavoidable. The rooms themselves are soundproofed, but that connecting hallway is very loud. I woke up multiple times from doors slamming and people talking. I wasn't expecting the connecting hallway considering this is a motel (part of the reason I chose the location). The water from the shower was spraying out of the tub faucet at the same time as the shower head so that was a little weird as well. The shower curtain wasnt properly hooked up when we arrived either. Overall it was a pretty nice room and I would have rated it a 10/10 if it wasn't for all the noise coming from the hallway both nights I stayed. That was my biggest issue with the room for sure.
The two best things about the property was the location and the king bed. The location was very close to Clifton Hill, but not close enough that the outside noises would bother you. Everything was in walking distance which was a bonus. And the king size bed was extremely comfortable and clean. Probably the best hotel bed I've ever slept in. The air conditioning unit was also quiet and kept us very cool the whole time. The complimentary breakfast was also very impressive compared to most other places I've stayed at.
Stayed in August 2023
Reviewed: 27 August 2023
Rakesh
IndiaWashroom was not that much clean and exhaust not working properly .
Staff friendly.
Stayed in August 2023
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