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  5. Reviews of The Castle at Swan Lake

Reviews of The Castle at Swan Lake 4 stars

7905 Greenhow Road, V1B 3S2 Vernon, Canada

#1 of 20 hotels in Vernon

Guests' Choice

Review score

Based on 302 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.4

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe King Suite
    • Stayed 8 nights
    • Submitted via mobile

    The patio area could use a fire pit, dark and cold out at night

    Loved the full size kitchen, and patio area and hot tub

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    How far pool is

    Bed

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    The housekeeping not doing there job and my night interrupted but needing my room attended to.

    Everything

    Stayed in January 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Very nice property

    Stayed in February 2024

  • Reviewed: 2 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    They where helpful & polite during our stay with them, nice rooms & location by the lake

    Stayed in November 2023

  • Reviewed: 19 December 2023

    10
    The building is beautiful, and set up for the comfort of guests
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night

    the room came with a fully equipped kitchen, however the quality of the cutlery, plates and other items and details was above the norm.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    10
    Sam greeted us with a big beautiful smile! Thank You!
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    I loved everything!

    It is truly a Castle! Great views of the lake,

    Stayed in November 2023

  • Reviewed: 12 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff, and we loved the fully equipped kitchen so we could cook our own meals during our multi-day stay.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    I actually can't think of anything.

    The rooms are so spacious and clean. It was such a nice getaway.

    Stayed in November 2023

  • Reviewed: 28 October 2023

    8.0
    Very good
    • Family with young children
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    Pool towels are too small. The hot tub is way too small. Cushions were missing from the patio furniture, so there was nowhere to sit by the pool. Beds are a noisy and move around a lot while you're sleeping. Pool toys are a bit run down.

    The suite was a great size. The kitchen was fantastic in the suite, and we had everything we needed. The pool was great, nice and warm and a good size. Outdoor kitchen and BBQ are awesome. Nice to have pool toys provided.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    This is an awesome place if you are looking for a getaway and want to enjoy the room itself
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights

    Counter top basins are always a fail with a regular height counter.

    The room was nice and had everything we needed to just stay and enjoy the room. Staff was awesome and responded to our needs immediately.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    9.0
    Great view, beautiful rooms
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Odd set up with parking, layout of lobbies

    Beautiful well equipped suites

    Stayed in October 2023

  • Reviewed: 5 October 2023

    9.0
    Comfortable, pleasant and affordable stay at the Castle
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Just a few minor things: - room door opens right into the bed - bathtub plug didn’t work (could not take a bath) - bathroom sink on top of the countertop is too high (for us horizontally challenged)

    Many things to like: - they don’t call it a “castle” for nothing :-) - pool and hot tub available - lake view - kitchenette (stove, fridge, microwave, sink, dishes) - comfortable bed and great feel sheets - pleasant and helpful staff - the price is right

    Stayed in October 2023

  • Reviewed: 1 October 2023

    10
    Exellent place to stay
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The bed could have been more comfortable

    I enjoyed the experience...and will certainly be back

    Stayed in September 2023

  • Reviewed: 29 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The absolute only negative is that you're right next to the highway. But unless you have a window or the patio door open, the noise is very minimal.

    The suite was beautiful and the view was stunning. The staff are amazing, very friendly and accommodating. We enjoyed the pool and hot tub. It's a short drive into Vernon and there are numerous things to see and do in the area. We really enjoyed our stay and will be back.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    10
    One of the best suites we’ve stayed in this trip!
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing - it was fantastic.

    Welcoming staff. Super suite - spacious, great view over the lake. So comfortable!

    Stayed in September 2023

  • Reviewed: 27 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 4 nights
    • Submitted via mobile

    When I made the reservation, I was led to believe that I was reserving a room with a balcony and view of thevlake. When we got there, we were told we had to take a lower condo in the back with absolutely no view because we had a dog. Also, .they should disclose to you when you reserve how tall the bath tubs are and how difficult it is to get in and out of the shower safely.

    The condo was great, Good location and comfortable

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Clean,roomy and kitchen had everything we needed

    Stayed in September 2023

  • Reviewed: 2 September 2023

    9.0
    Great experience and would go again!
    • Leisure trip
    • Group
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Parking was not secure/underground and there were signs warning about car breakins so I would've felt more comfortable knowing my new vehicle was in a safe spot. Traffic was a little loud (could hear it in room) but overall was a great stay.

    The room was super clean and overall very nice! Enjoyable. Hottub and pool nice as well.

    Stayed in September 2023

  • Reviewed: 24 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    We had to cut our stay short due to an evacuation order near our home in Chase. The staff were so kind and accommodating and offered us a credit for our next stay. We are so grateful for their support and look forward to returning for a relaxing visit when things are back to normal! Love this place and their staff!

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Yard and gardens could use upkeep

    Nice big rooms

    Stayed in August 2023

  • Reviewed: 8 August 2023

    8.0
    Overall, we enjoyed our stay. I think we could have done more eating in, as they had more things to work with. It woul
    • Leisure trip
    • People with friends
    • Deluxe King Suite
    • Stayed 6 nights
    • Submitted via mobile

    It could use a bit of an update. Patio large but not much on it.

    Very roomy and well supplied. There was coffee and ice for our use. They did a great job on the cleaning.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    8.0
    Fun place for travellers, especially families.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Kids were a little loud and boisterous at the pool, but what the hey, their kids! 🙂

    Friendly, considerate staff; large, well-appointed room; good restaurant on-site.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive King Suite
    • Stayed 6 nights
    • Submitted via mobile

    The suites are fantastic for families. We found it worked best to have the kids in the loft, leaving us the living space in the evenings. It was so nice to have a full kitchen to work with and do moast of our meals 'at home' during our vacation. The pool is great and easily accessible for the kids. We appreciated the use of the BBQ, and the games/books lending library during our stay. Beautiful and relaxing grounds, lovely view of swan lake and easily accessible. Thank you!!

    Stayed in August 2023

Showing 1 – 25

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