1199 Joseph Cyr Street, Ottawa, Ontario, K1J 7T4 Ottawa, Canada
#51 of 56 hotels in Ottawa
Guests' ChoiceBased on 1073 hotel reviews
7.2Cleanliness
7.8
Comfort
7.9
Location
8.3
Facilities
7.5
Staff
8.0
Value for money
7.2
Free WiFi
8.1
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End of dialog contentReviewed: 22 May 2024
Bharat
CanadaBottle of water not provided in room, breakfast is not worth the charges.
Location is good, rooms are clean.
Stayed in May 2024
Reviewed: 5 April 2024
Sandra
CanadaWe almost got stuck in the elevator due to a malfunction. Fortunately we were able to finally come out and used the stairs to reach our floor. Those things can happen anywhere, it was just a little scary. Other than that, the inside pool was nice, but the water was very cold. Me and my daughter were shivering the whole time and my boyfriend didn't even want to come in because of the temperature.
Location is amazing, 15 min drive max from all the places we wanted to go to. The whole hotel is very clean and the staff is super nice. The beds are comfortable and we had everything we needed. We chose to add the breakfast buffet when we checked in and it was totally worth it. They offer a discount if you add it at check in. The food was reasonably good quality and they had a nice variety. We really enjoyed our stay and would recommend that hotel.
Stayed in March 2024
Reviewed: 1 April 2024
Agbi
CanadaI noticed that the hotel could improve its commitment to environmental sustainability. For example, reducing the use of single-use plastics in rooms and dining areas, and implementing more visible recycling options for guests, would demonstrate a stronger commitment to eco-friendly practices.
The dining experiences at the hotel were exceptional. The variety and quality of food available at the breakfast buffet and the hotel's restaurants were impressive, catering to a wide range of tastes and dietary needs
Stayed in March 2024
Reviewed: 12 March 2024
Carter
CanadaThere was no breakfast
Stayed in March 2024
Reviewed: 26 February 2024
Mary
CanadaThere was lot of noise
Well located and accessible
Stayed in February 2024
Reviewed: 7 February 2024
Ramakrishna
CanadaNo water bottles in rooms
Ok
Stayed in February 2024
Reviewed: 15 January 2024
Lisa
CanadaThe manager, Lucy Giampetro (spelling?) was incredibly rude and not helpful to our family (18-20 of us - all at hotel!) trying to book / use conference room. We ended up going elsewhere.
Location
Stayed in January 2024
Reviewed: 24 December 2023
Randy
CanadaGreat location
Stayed in November 2023
Reviewed: 9 November 2023
Ellen
CanadaConveniently located near cancer clinic.
Stayed in November 2023
Reviewed: 26 October 2023
Prasanth
CanadaRoom : The room was clean and side by side. It was clean and meets expectation Breakfast : Have different options and meets expectations
Stayed in August 2023
Reviewed: 23 October 2023
Rosangela
CanadaOur toilet was terrible, yellow inside! I think nobody really cleaned the washroom before given us the room. We found deep mattress in the middle. Fortunately we book a room with to beds.
The staff was very friendly and good breakfast.
Stayed in October 2023
Reviewed: 13 October 2023
Shaïna
CanadaThe toilet didn't flush proprely. I need to flush the toilet twice I don’t know if all room are like this. 🤷♀️
Staff are kind, the bed are confortable and breakfast is good. They gives us coupon for breakfast because it was included in our stay.
Stayed in October 2023
Reviewed: 10 October 2023
Patricia
CanadaThe breakfast was good, little buffet style with take out containers. The mall is just across from the hotel and just 5 mins away! And bonus that they moved me when I wanted to be moved when I saw couple of bugs in the washroom. Coming from the north is something I hate! (The bugs) haha!
Stayed in September 2023
Reviewed: 10 October 2023
Pascale
CanadaNot applicable
Quick and professional service. They honored the reservation as is.
Stayed in October 2023
Reviewed: 9 October 2023
Muhannad
CanadaRooms were very cold and the heating was not on yet
Clean and comfortable
Stayed in October 2023
Reviewed: 9 October 2023
Neetashree
CanadaThe bathtub had a blockage . After the shower it took so much of time for the water to drain out . Also the flush didn’t work properly. We had to keep flushing 5-6 times and still didn’t work !
The location was good just few miles away from downtown located conveniently near the st Laurent bus terminal.
Stayed in October 2023
Reviewed: 3 October 2023
Natalie
CanadaNeed to clean chairs and couch they were stained. All in all everything was fine.
suite was very comfortable and spacious. Beds are comfortable. All was ok.
Stayed in September 2023
Reviewed: 2 October 2023
Dean
CanadaIt takes so long to get hot water in the shower
The location,
Stayed in October 2023
Reviewed: 5 September 2023
Rosine
CanadaNothing
Clean
Stayed in September 2023
Reviewed: 4 September 2023
Kim
CanadaPrices are ridiculous for a hotel in need of upgrades. Sofa bed was bent or broken causing the head to be considerably lower than the foot. We were initially given keys on check in that allowed us into another persons room. While in the lobby later we saw this happen to several other people.
Great location
Stayed in September 2023
Reviewed: 31 August 2023
David
CanadaPet facility. 6th floor is too high. No breakfast provided.Had ago
Stayed in August 2023
Reviewed: 25 August 2023
Rogelio
United StatesThere where’s know
Stayed in August 2023
Reviewed: 22 August 2023
Ann
United StatesHigh prices of the accomodations
Prosimity to the airport
Stayed in August 2023
Reviewed: 21 August 2023
Wayne
United StatesBooking.com website advertised free breakfast included in price. Then after confirmation, not included. Not an honest booking site. I will not use booking.com again. Do not lie.
Stayed in August 2023
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