45 The Esplanade, M5E 1W2 Toronto, Canada
#25 of 114 hotels in Toronto
Guests' ChoiceBased on 648 hotel reviews
8.5Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.7
Staff
8.9
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 5 February 2024
Eddy
CanadaNothing
It was clean and nice to stay at
Stayed in February 2024
Reviewed: 3 February 2024
Charlie
United KingdomThe breakfast wasn’t very satisfactory. It could have been a lot better, especially for the price it is.
It was in a beautiful location, the rooms were nice and clean as well. The pool was good.
Stayed in January 2024
Reviewed: 3 February 2024
Maria
CanadaEverything!
Stayed in January 2024
Reviewed: 31 January 2024
Tanya
United KingdomThe breakfast was nice but a little pricey. Also it might be good to note the car height restrictions and the price for parking on the booking.com website.
Perfect location. Room was clean and of good size. The staff were friendly and even let us check in a little bit early. We felt safe and comfortable.
Stayed in January 2024
Reviewed: 31 January 2024
Jeff
CanadaAll good
Stayed in January 2024
Reviewed: 30 January 2024
Karoline
CanadaThe experience overall was excellent! I didn't face any major issues while I was at the hotel. I didn't use the facilities such as the gym or the pool so I don't know their quality. Sadly, Toronto became a really expensive city to travel to. This hotel offered a nice deal but it wasn't cheap anyway.
The staff was amazing! The room was really comfortable and quiet. I went to Toronto to watch a concert at the Meridian Hall. The hotel is about a 3-minute walk from there so it was great to me. Lots of restaurants around too.
Stayed in January 2024
Reviewed: 29 January 2024
Michelle
CanadaUnfortunately, my time at the hotel was too short due to a delayed flight etc. So I was unable to see and enjoy all the facilities the hotel had to offer. The only thing that I had a hard time with was finding the button to turn off the headboard light! I never found it despite asking the front desk, and instead had to unplug it.
The location of the hotel in the heart of Downtown Toronto was excellent. St. Lawrence Market is just steps away, and we could easily access the historic distillery district as well as the downtown core. The room was clean, staff friendly and would happily stay there again.
Stayed in January 2024
Reviewed: 29 January 2024
Glenn
CanadaN/A
Very good size and had sufficient plugs for charging multiple devices. As well, the room was a very good size and very comfortable, with all the amenities.
Stayed in January 2024
Reviewed: 24 January 2024
Heather
United KingdomThe pool water was quite cold, so perhaps a heated pool but other than that everything was great!
Lovely staff, particularly in Café Nicole. The swimming pool, spa and gym were great. The location was fantastic - easy walk to lots of tourist attractions.
Stayed in January 2024
Reviewed: 21 January 2024
Jluckoo
United KingdomThere was no bubbles in the hot tub
The bed and sauna
Stayed in January 2024
Reviewed: 21 January 2024
John
NigeriaIt's all like and no dislike.
I got all I wanted in hotel accommodation. Will come again when the opportunity presents itself.
Stayed in January 2024
Reviewed: 17 January 2024
Wendy
CanadaNo fan in bathroom Cheap toilet paper
Location to downtown and city airport Nice shower Nice TV Comfortable bed
Stayed in January 2024
Reviewed: 13 January 2024
Monica
CanadaUnderground parking Close to Scotiabank arena and steps to st Lawrence market
Stayed in January 2024
Reviewed: 8 January 2024
Natalie
United KingdomFantastic location and super helpful staff. Great room, lovely bathroom and facilities
Stayed in January 2024
Reviewed: 7 January 2024
Liba
Canadait is on expensive side
Stayed in November 2023
Reviewed: 7 January 2024
Tracey
CanadaLocation
Stayed in January 2024
Reviewed: 5 January 2024
Jon
AustraliaI could not find any information about the hotel, services, activities etc in the room. It was only on checking out that we saw there was wreath making and yoga available.
Location was perfect!
Stayed in January 2024
Reviewed: 5 January 2024
Vanessa
PortugalWhen we booked it said, "dogs are welcome." It does not mention that there is a 75 CAD fee and a paper to sign where you have to assume responsibility if anyone else complains. My dog is quiet, and we had no issues, but is easy for other people to complain for no reason. Furthermore, the staff was not welcoming and looked at us almost with disdain. Because we had a dog? Because we were not fancy? I don't know, but they were not nice...
The room was comfortable and clean. It was quiet and had the basic amenities. The location was great, we were able to walk to a park with our dog, to Union Station for the train, and to St Lawrence's Market. We could also leave our bags for a couple of hours at no charge, which is great when having a flight later in the afternoon.
Stayed in January 2024
Reviewed: 5 January 2024
Balgobin
CanadaThe parking fees & got a ticket of $ 75 although gave my car registration number at Check In and paid for the parking. However, the Customer Service Officer at the reception told me that he will take care of the ticket & that I don't have to pay the penalty by faxing a copy of the parking receipt of payment.
The location was great & all the facilities to my satisfaction
Stayed in December 2023
Reviewed: 2 January 2024
Raphaël
FranceWe couldn't order some drinks in the room. The parking at the hotel is too expensive for 4 nights. The hotel took automatically $ 39 from my bank account in the middle of the visit without any explanation. Then a person at the reception can explain to me that was a percentage automatic debiting for our total bill.
The hotel is well located. The bedroom was very clean and comfortable. We loved the Christmas decorations in the lobby. The bar and the restaurant are very nice places too.
Stayed in December 2023
Reviewed: 2 January 2024
Maria
ColombiaNothing
Loved the location, rooms and breakfast.
Stayed in December 2023
Reviewed: 2 January 2024
Kevin
CanadaWas our first time staying the night in Toronto and it was absolutely amazing, The hotel staff were amazing the hotel breakfast was amazing, The hotel had a very rich feel to it, The room was outstanding, as well as the location wasn’t too far from the main activities, All together the stay was 10/10 will definitely be back
Stayed in November 2023
Reviewed: 1 January 2024
Lay
SingaporeThe hotel room is big and the beds are comfortable, and near to the Union Station and St Lawrence Market. There is a convenience store next door so we could grab some food for breakfast. The hotel reception was nice to allow us to keep our bags until evening, before we took our bus to Niagara Falls.
Stayed in December 2023
Reviewed: 1 January 2024
Hean
United KingdomThe temperature of the main pool could be a tad warmer as it is so cold to swim especially in the winter months.
The friendliness of the staff from the front desk to the floor cleaners.
Stayed in December 2023
Reviewed: 31 December 2023
Leane
CanadaEasy walking distance from so much. Comfortable, clean and quiet.
Stayed in November 2023
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