Reviews of TownePlace Suites by Marriott Thunder Bay 3 stars
550 Harbour Expressway, P7B 6P4 Thunder Bay, Canada
#16 of 24 hotels in Thunder Bay
Guests' ChoiceReview score
Based on 31 hotel reviews
7.3Score breakdown
-
Cleanliness
7.4
-
Comfort
7.6
-
Location
7.6
-
Facilities
7.7
-
Staff
8.0
-
Value for money
7.0
-
Free WiFi
8.2
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Showing 1 – 25
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Reviewed: 29 June 2023
Dorothy
Canada1 review8.0“Good, quiet and clean. Price is high.”- • Business trip
- • Solo traveller
- • Queen Studio
- • Stayed 1 night
- • Submitted via mobile
I didn’t have breakfast,
Stayed in June 2023
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Reviewed: 14 June 2023
Anca
United States1 review6.0“Pleasant”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 6 nights
- • Submitted via mobile
The carpet throughout the hotel was stained and very dirty!
The staff was friendly
Stayed in June 2023
-
Reviewed: 11 June 2023
Nike
Nigeria3 reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Studio
- • Stayed 3 nights
- • Submitted via mobile
The wash hand basin in the wash room had some hidden dirts at the edge crevices. More attention should be paid to the cleaning of the wash room. Also the beddings were not changed in the 3 nights we stayed and the toiletries were not replenished. The wash room was also not cleaned throughout our stay
Friendly staff and atmosphere
Stayed in May 2023
-
Reviewed: 14 May 2023
Waliu
Nigeria2 reviews8.0“Awesome experience.”- • Leisure trip
- • Solo traveller
- • King Studio
- • Stayed 7 nights
- • Submitted via mobile
The breakfast was good and the staff were friendly and helpful.
Stayed in May 2023
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Reviewed: 17 August 2022
Lynn
Canada35 reviews4 helpful votes8.0Very good- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
The location was pretty rough. There were a lot of street people loitering near-by. The grass was beside the hotel was littered with garbage and broken glass.
The hotel was very nice. The room was clean and efficiently laid out. The pool was big and well maintained. This room had a full kitchen which was very helpful.
Stayed in August 2022
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Reviewed: 8 December 2021
Kevin
Canada1 review7.0Good- • Business trip
- • Solo traveller
- • Queen Studio
- • Stayed 1 night
- • Submitted via mobile
Multiple.hair strands on shower wall
Stayed in December 2021
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Reviewed: 11 July 2021
Mike
Canada1 review8.0“Great stay and excellent location”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 2 nights
- • Submitted via mobile
The pillows were not comfortable at all as there could have been more choices. We both woke with sore necks each morning.
Clean, well kept
Stayed in July 2021
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Reviewed: 26 September 2023
Decloe
Canada1 review10“It was relaxing and got us geared up for our drive to the Soo.”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
Sorry, can't think of anything!
Breakfast was good. The pancake maker wasn't working and the person who was 'filling up' the food went promptly to tell someone else and he came and took the machine apart. The check in staff were very friendly. When we arrived, we asked if there was a unit with a microwave and he apologized as they were upgrading the units and the one assigned to us didn't have one. The building was kept very neat and clean; people emptying the garbage cans..... Tim Horton's nearby so that we could grab a bite to eat for dinner. Excellent stay.
Stayed in August 2023
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Reviewed: 24 August 2023
Periard
Canada1 review5.0“Coast way to much..! For what it it is”- • Leisure trip
- • Family with young children
- • King Studio
- • Stayed 1 night
- • Submitted via mobile
The price..!
The room was g8 the price is the problem...!
Stayed in August 2023
-
Reviewed: 6 August 2021
Danielle
Canada9 reviews1.0“Bed bugs”- • Leisure trip
- • Family with young children
- • Queen Studio
- • Stayed 1 night
- • Submitted via mobile
Our room was not ready at check in time. In fact, nobody’s rooms were ready and the line was big at the front desk, we were all told to wait. There were people waiting in the lobby, in the lobby living room, and outside. Our room was ready one hour later than check in time. A lot of people were complaining. One couple had a wedding reception to attend and was not able to to get ready. It was inconvenient for a lot of people, many were complaining. When our room was finally available we had no towels, our pillows were thrown on the bed and to top it off myself and son had bed bug bites. It was HORRIBLE!! When I saw the welts on my son I couldn’t believe it! The pattern of the bites resembles bed big bits. They bit in clusters of threes. We both had bites and they were terribly itchy. I came to my moms the next day and had to bag all our clothes before bringing it in her house and immediately throw it all in the wash. We had to wash/clean out suitcases outside before bringing them in to make sure we did not bring any bed bugs into my moms house. They definitely need an exterminator on the 5th floor and because the room is carpeted it’s easier for the bed bugs to get from place to place! Disturbing and disgusting. I would never stay there again.
Nothing
Stayed in August 2021
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Reviewed: 4 August 2021
Pina
Canada1 review2.0“Disappointing”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
- • Submitted via mobile
My bed sheets were not changed! I even found crumbs underneath the pillows was quite disgusting. The bathroom also smelled of cigarette smoke. I find this quite unacceptable especially with Covid etc. The front desk was very sympathetic about my situation & assured me someone would call me about this matter & they didn’t. I did hear from housekeeping management & he was very professional about it but he was not sure why I didn’t hear back from customer service…..not acceptable.
I liked the location & staff was friendly but unfortunately bed was dirty.
Stayed in July 2021
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Reviewed: 1 August 2021
Jean-christophe
Canada11 reviews1 helpful vote4.0“If you really need to stay in Thunder Bay, at least find a hotel with a restaurant.”- • Leisure trip
- • Family with young children
- • Queen Studio
- • Stayed 1 night
It is a suburban hotel located by a wide road in one of the most depressing cities I have been (ever). No restaurant. The room was functional, nothing special. No EV plug in the parking lot.
Friendly staff
Stayed in June 2021
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Reviewed: 11 June 2021
Richard
Canada5 reviews10“Excellent”- • Leisure trip
- • Solo traveller
- • King Studio
- • Stayed 4 nights
Nothing
Very clean and staff courteous and friendly.
Stayed in June 2021
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Reviewed: 24 May 2021
Brennon
Canada1 review4.0“TownePlace suites by Marriott”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 3 nights
- • Submitted via mobile
There was 2 broken lites one on the ceiling the other a lamp that was mounted to a wall that was crooked and wobbly hair throughout the room that was not ares and the breakfast was worse than microwave breakfast at a gas station and really small tv other then that the bed was good
The bed
Stayed in May 2021
-
Reviewed: 5 February 2024
Dennis
Canada10 reviews7.0Good- • Leisure trip
- • Family with young children
- • King Studio
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2023
-
Reviewed: 15 January 2024
Olive
Nigeria18 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • King Studio
- • Stayed 6 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2024
-
Reviewed: 1 August 2023
Timo
United States6 reviews8.0Very good- • Leisure trip
- • Couple
- • King Studio
- • Stayed 2 nights
There are no comments available for this review
Stayed in July 2023
-
Reviewed: 23 August 2022
Cora
Canada2 reviews7.0Good- • Solo traveller
- • King Studio
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2022
-
Reviewed: 18 January 2022
Katherine
Canada49 reviews1 helpful vote8.0Very good- • Business trip
- • Solo traveller
- • King Studio
- • Stayed 5 nights
There are no comments available for this review
Stayed in October 2021
-
Reviewed: 6 September 2021
Soumya
Canada9 reviews8.0Very good- • Family with young children
- • King Studio
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2021
-
Reviewed: 13 August 2021
Hank
Canada1 review7.0Good- • Leisure trip
- • Family with young children
- • Queen Studio
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2021
-
Reviewed: 10 August 2021
Quinton
Canada1 review8.0Very good- • Business trip
- • Group
- • Queen Studio
- • Stayed 6 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2021
-
Reviewed: 6 August 2021
Bibi
Canada24 reviews8.0Very good- • Couple
- • King Studio
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2021
-
Reviewed: 12 July 2021
Simon
Canada8 reviews8.0Very good- • Business trip
- • Solo traveller
- • Queen Studio
- • Stayed 1 night
There are no comments available for this review
Stayed in July 2021
Showing 1 – 25
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