On arrival, we were standing at the locked front door asking for a door code even arriving during the mentioned check-in times. We checked our email, but nothing was specified. A code we have found in the email did not work. As we tried, someone must have heard us and opened the door. Check-in was quick, but we were sent to the wrong level. The room was 1 level down. Bathroom was very small. We found the coffee/tea facilities and the fridge on checking the room before check out. They were in a cabinet but not marked at the outside.

Friendly staff, clean room, comfy bed. Good location

Stayed in April 2024

Not enogh space for table where you can eat.

There is plenty of kitchen gear to use. Coffee, forkst spoons. Kettle etc. Quiete rooms comfortable beds.

Stayed in May 2024

Small rooms. Loud outside at night (people yelling). Neighbourhood isn’t terrible but little rough around the edges with homeless people.

Nice building. Affordable. Room was clean and tidy. Housekeeping came and provided fresh towels. Check in was easy. Checkout was easy.

Stayed in May 2024

I could not get the TV to work, which would have been nice. The shower had an oddly shaped ceiling, but luckily I'm short enough (5'9") so it wasn't a big deal.

The location was good, next to a train station and walking distance to some shops and restaurants. The bed was comfortable and the room I stayed at was small, but I can't expect much from an old Victorian style place.

Stayed in April 2024

Bad Wi Fi signal in the 3rd floor room. The electricity does not work well, you cannot turn on the microwave with the hair dryer, it could cause lighting problems. The bathroom was not very clean, nor under the bed or the sofa. It said it had coffee and tea available but there wasn't any. The person at the reception is not there so you have to find him by calling from the door phone because the one in the room did not work. It is not suitable for people with reduced mobility.

I booked the studio room, its big. The bed is very confortable. We have a sofa, and a complete kitchen with microwave, freeze, toast, electric jab and a mini hitten. It is ubícated close a metro and between 2 Ave. In the corner it has a mini market open 24hs.

Stayed in May 2024

Rooms are small but other than that it was fine.

Small but well appointed room. Older part of the city, lots of charm. Convenient.

Stayed in April 2024

It was immaculately clean and before our visit the communication was excellent. We arrived late at night and left early and were worried it might be a problem but it was all good and went like clockwork.

Stayed in April 2024

I liked the Victorian ambiance. Very homey.

Stayed in April 2024

Great property, good location for sites and metro. Lots of character.

Stayed in April 2024

Room is small. A little on the dark side.

Great location to downtown. Private parking option. Quiet location. Comfortable double bed.

Stayed in April 2024

The beds are incredibly firm if you’re used to a soft mattress.

The proximity of the hotel to public transit and the Church/Wellesley village was perfect.

Stayed in April 2024

The parking is very narrow and the area is very small. I did have difficulty trying to get in and out of the parking lot. I would be careful if you have a larger vehicle.

The location was Central to where we wanted to go, and I like the fact that it was a secure building. The room was small but very comfortable. The building had a lot of unique features to it, it had a charm to it that was really sweet. The young lady at the front desk who assisted us was very helpful.

Stayed in April 2024

There were many appliance sockets. The staff were absent most of the time and when you were there you had to call them in order to attend you.

Its location and the building.

Stayed in March 2024

Staff very helpful.

Stayed in March 2024

I would say these rooms are for folks who intend to be out and about - they are cute & cozy, but not all rooms are big and they aren't outfitted like chain hotel rooms. To be fair, this is exactly what I needed and wanted so it worked splendidly for me, but figured I'd mention it if it's not others' cup of tea.

Love the location, area is near activities but also quiet, price is great, rooms are quaint, home-y, & clean. I also greatly appreciate the service/options they provide for late check-in as someone who travels after a workday.

Stayed in March 2024

Generous tea and coffee facilities but they were in a cupboard. TV, which we didn't use, very 'delicate' so we couldn't use the electric socket to charge our numerous devices.

Excellent location. Very comfortable room

Stayed in March 2024

N/A

Great location with lots of restaurants in the area. Also close to metro/bus/streetcars. It’s a 2km walk from Union Station.

Stayed in March 2024

Bed headboard needed to be raised as the floor went downhill as you got to wall where headboard placed.

Location good.

Stayed in December 2023

Convenient location, simple well appointed room, reasonably priced. Stayed multiple times and will stay again.

Stayed in December 2023

-

Good location, easy check-in

Stayed in December 2023

Size of the rooms but it was expected.

Location was great for the event we attended. Staff was great and accommodating.

Stayed in December 2023

Location Unique

Stayed in November 2023

Location was great for us, the room was a bit small but comfortable.

Stayed in November 2023

The staff wasn't as consistently responsive as I expected.

Location is excellent. The building is well maintained. Room was clean and well stocked.

Stayed in October 2023