Going through the restaurant to enter the hotel

The view! The room was very big and the bed huge and confortable

Stayed in May 2024

The shower water pressure is very low… it is the only thing that we disliked.

We stayed one night with my husband and we are very satisfied. The location of the hotel is perfect just in front of the lake, it was easy to find and clean. We had the room number one (view on the train station), but the quality of the room VS price is really good.

Stayed in May 2024

Bonitas vistas, habitación amplia y cómoda.

Stayed in April 2024

The stairs to access the bedrooms from the restaurant have timer-controlled lights, which are a bit alarming at first but ok once you’re used to them. There was a kettle (a rarity!) in our room, although the cable didn’t seem to fit the socket very well and needed wiggling about to work, so we used it and then unplugged it. My Italian wasn’t up to explaining that to the staff.

The restaurant/hotel staff were very helpful, including letting us leave our luggage in the restaurant on our last day. The balcony, with the French doors, table & chairs and a wonderful lake view, made the room much more appealing than a rear one would have been. The twin beds were comfortable and the bathroom, although a little old-fashioned, was perfectly fine. Breakfast was very good, and so were the pizzas. It’s located beside the lake and only a 5 minute walk to the station.

Stayed in April 2024

The bathroom was very tired and in need of a makeover. There was a flimsy shower curtain which stuck to you and sent shower water over the floor unless you were very careful.

Superb balcony with glorious views over the lakes and mountains. The location was excellent, just behind the station and maybe half a mile from the old town centre Our host looked after us very well, especially as I have coeliac disease and need gluten free products for breakfast. There was a lovely friendly atmosphere at the hotel.

Stayed in April 2024

Bathroom was a bit dated but still comfortable to use.

Excellent view of the lake, well positioned, everything within walking distance, room was very comfortable, nice hairdryer (normally hotels have pathetic hairdryers) and the host was just great, very friendly, restaurant food was good and restaurant service was also good

Stayed in February 2024

The spiral staircase and small elevator made it a bit challenging with luggage, but again, added to the authentic charm.

Location location location! The staff were superb, very kind and attentive. The restaurant is a bit dated looking, but that's part of its charm. It has an authentic feel. Rooms were bright, clean, large and comfortable. The balcony view was as good as it gets.

Stayed in October 2023

Very friendly staff, amazing view from the lake facing rooms

Stayed in September 2023

Low pressure in shower, partly blocked sink. We mentioned this to the manager who shrugged and said that the rooms will be renovated soon! Didn´t help us, or future guests who stay before the renovation, when the hotel will certainly be more expensive! Basically, it´s a good value hotel, in a super location, with a good breakfast, just needs the above points attended to. Then I would give a 10 (if the manager was friendlier!).

Location, good value, clean.

Stayed in October 2023

The location is perfect and close to everything!

Stayed in October 2023

Not problematic enough to spoil the stay: * Shower area small and just a curtain so difficult to avoid floor getting wet and/or curtain clinging * Hot water not always available. * Fairly limited options for breakfast

Friendly and helpful staff, great location beside the lake and very close to the train station. Room/bathroom and communal areas were clean. Comfortable bed. Mini fridge in the room was very handy. Coffee machine a bonus. Small balcony so could sit outside. Metal shutter could be lowered to help block light from the room. Not much noise disturbance from other guests. Having the option to eat breakfast outside was lovely. Once you have your key, you can come and go with ease as there is a rear door. (Main entrance to the reception is through the restaurant on the ground floor which is a little disconcerting but most people were eating outside when I arrived).

Stayed in September 2023

Toilet and shower need updating

Location, staff, quality of bedroom.

Stayed in September 2023

Perfect location, courteous and helpful staff.

Stayed in September 2023

Room was facing the train station so noisy and the curtains were too thin so too much light came into the room. There was no a/c

Location and restaurant

Stayed in August 2023

We really enjoyed our three nights at Al Pozz. While the room is nothing special, it is comfortable, but the best part was the view from the lovely little balcony. Staff were very friendly and breakfast is served at the front of the hotel to take advantage of the view. The hotel is only a short walk to the train station, and has easy access to the lakeside walking path. We had dinner at the hotel restaurant across the road on the lake and received excellent service and a decent pizza.

Stayed in June 2023

Tired bathroom and shower. No hot water on arrival or morning of departure

Excellent central location and a wonderful view

Stayed in June 2023

Our only small suggestion would be to get heavier shower curtain that wouldn’t cling while taking a shower. ;)

We loved the location of this property. Waterfront out the front of the building and train station across the street and a few yards down from the back exit. This was not a problem because the trains are quiet and no loitering folks like at some stations. It was a great convenience to jump on the train so close. We were also a five minute walk from the funicular up the mountain. The staff was very friendly at breakfast and we had a lovely dinner at the restaurant which has tables on the lakefront. The owner and his wife were very eager to help with all our inquiries which we truly appreciated. Their suggestions made our stay much better than we had expected.

Stayed in June 2023

Shower was a little small but very functional

Fresh breakfast and real muesli Staff always smiling and happy and helpful Excellent staff very relaxed atmosphere.

Stayed in May 2023

We had two rooms: one for my husband and I, and one for my two adult children. I paid a little extra for my and my husband's room for a view of the lake and it was totally worth it. Sitting on our little balcony overlooking the lake was gorgeous. Interestingly, our kids' room faced away from the lake but they had a very large bathroom which we didn't have at all. The best part of the hotel was the staff. The owner and breakfast staff were so kind and helpful - the owner even offered me a ride in his car when we had an emergency. The free breakfast was delicious and the breakfast terrace overlooking the lake was so peaceful.

Stayed in May 2023

the breakfast was very simple (but ok)- just very different from excellent lunch & excellent dinner in the restaurant

great location at the lake ; very friendly & helpful staff; comfortable rooms ; close to the train station

Stayed in May 2023

Don’t expect the place to be fancy and the rest will follow. Nothing bad to say

Great location, very friendly people. We had a great time, totally recommend.

Stayed in May 2023

clean, comfortable, great location. yummy breakfast with a glass of Prosecco and nice staff.

Stayed in February 2023

No negative points based on price

Excellent location, great price/quality ratio, very clean, excellent breakfast, very friendly staff

Stayed in March 2023

None

The staffs are super kind , the lake view is excellent, the best location if you go Locarno by train, we will back to this hotel in the future.

Stayed in November 2022