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Reviews of Hotel Alexander 4 stars

Hertensteinstrasse 42, 6353 Weggis, Switzerland

#15 of 22 hotels in Weggis

Guests' Choice

Review score

Based on 14 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    7.6

  • Free WiFi

    10.0

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Showing 1 – 14

  • Reviewed: 27 March 2023

    7.0
    nice for a get-away but rather pricey
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    german front desk who welcomed us was very unfriendly and we didn't feel welcome

    many different saunas, spa was quite big

    Stayed in March 2023

  • Reviewed: 5 September 2022

    8.0
    great experience but slightly overpriced
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights

    1) old rooms and facility of the hotel overall - need renovations 2) bees in the morning at the breakfast

    1) room lake view is amazing! 2) very friendly staff 3) breakfast 4) wellness and pool area 5) free access of hotel guests to Lido beach in front of the hotel

    Stayed in July 2022

  • Reviewed: 15 July 2022

    9.0
    Excellent hotel in a very nice area.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar area was not in focus

    transportation to and from Rigi bahn was excellent. The view was great and pool area magnificent

    Stayed in July 2022

  • Reviewed: 30 March 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds could be more comfortable

    Extremely friendly and professional personnel and lovely location

    Stayed in March 2022

  • Reviewed: 23 January 2022

    9.0
    Relaxing spa hotel
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I found the room a bit cold even though the heater was on the highest level. I called the reception and they had someone bring a portable heater right away.

    The staff was very friendly, helpful and accommodating. The wellness/spa area is very nice. There is an indoor and outdoor pool and my friend and I really enjoyed the outdoor one because of the beautiful view of the mountains. The buffet breakfast was also very good. Overall, I really enjoyed my stay. It was very relaxing for me!

    Stayed in January 2022

  • Reviewed: 28 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff was very helpful and informative

    Stayed in February 2024

  • Reviewed: 13 August 2023

    2.0
    Hotels are not about customer service anymore
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The staff are rude and have low level customer service skills, the room comfort is adequate beds are extremely thin with poor quality linens, facilities extremely outdated gym equipment, pool is dirty, overall I was disappointed with this stay as it's not cheap, you pay for the view which is free when you walk down the street just makes you analyse what your really paying for, customer service is slipping and continues to slip in the hospitality industry. NEEDS A FULL UPDATE AND OVERHAUL

    The views are beautiful you couldn't ask for a better view of lake Lucerne it's a really lovely spot to be in.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    2.0
    Hotels are not about customer service anymore they are about room revenue only remover this when you stay
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff are rude and have low level customer service skills, the room comfort is adequate beds are extremely thin with poor quality linens, facilities extremely outdated gym equipment, pool is dirty, overall I was disappointed with this stay as it’s not cheap, you pay for the view which is free when you walk down the street just makes you analyse what your really paying for, customer service is slipping and continues to slip in the hospitality industry. NEEDS A FULL UPDATE AND OVERHAUL

    The views are beautiful you couldn’t ask for a better view of lake Lucerne it’s a really lovely spot to be in.

    Stayed in August 2023

  • Reviewed: 14 June 2022

    5.0
    super location. Room we booked was standard which was quite small. bed was squeaky and bath was small.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    staff very friendly

    Stayed in June 2022

  • Reviewed: 18 January 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    excelent place, good food / beverage and very fiendly people, I will show up again

    Stayed in January 2022

  • Reviewed: 16 March 2022

    9.0
    great stay
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    no iron and ironing board available for rooms

    great

    Stayed in March 2022

  • Reviewed: 20 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 16 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

Showing 1 – 14

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