Breakfast unfortunately was not good at all. You do not have any variation if you don’t care for sausage, bacon and lots of sweets.

Rooms, cleanliness and location were great.

Stayed in May 2024

All is OK

Breakfast is very good, but I know that Swiss is an expensive country...

Stayed in April 2024

Lack of windows and exterior lighting in room. For some reason given a handicap room which changed layout.

Location, access to trams, breakfast

Stayed in April 2024

We liked everything!

Excellent location , nice staff and very comfortable room!

Stayed in March 2024

Carpet had a lot of stains and looked dirty.

Location was very convenient. Staff were very friendly. Free public transportation around Bern was a nice touch.

Stayed in April 2024

- more ventilation for the bathroom can be provided.

-Kind staff who’d give you good restaurant recommendations. -Everyday room day service, which kept the room tidy and clean. -Just a 5 mins walk away from city centre. - Free mini bar. - Good breakfast selection.

Stayed in April 2024

It would be nice to have a small pool or spa center in such a big hotel. Gym is there but some health & wellness area would be a plus!

Clean, modern and comfortable hotel in a convenient location. Good breakfast with plenty of choice. Parking at the site

Stayed in March 2024

Our room has a very nice view of the old town. Buses stop right outside the hotel. The staff were very friendly and helpful. We got checked in early and rested a bit before heading out.

Stayed in March 2024

The "courtyard" room is not on an outside courtyard but on a sunless gap between two buildings. This is a bit strange. Also I think the matress in the room, its time to replace. Bit lumpy.

The mini bar was well stocked and generous. The bathroom was well designed, great water pressure, plenty of towels and I liked the quality of the toiletries. Coffee maker and teapot in room with a nice selection of coffees and teas. Housekeeping kept everything tidied and fresh. Free public transport in Bern a big plus.

Stayed in March 2024

Double bed was made from two mattresses which is not comfy for couple to sleep together.

Friendly, clean, renovated, nicely designed building and rooms, mini-bar for free, access to Casino with complimentary drink, silent and comfortable to sleep. And yes I liked wooden door key)

Stayed in March 2024

I only had time for one night at the hotel. I will definitely make it my go-to Hotel the next time I am in Bern.

The Hotel, staff and facilities were amazing. It was the little details that made my stay so enjoyable. Amazingly soft towels, best hotel blow dryers, and great mattress. Make sure you opt for the breakfast! It was over the top. I decided to stay at the hotel for dinner and had the asian inspired buffet...Spectacular! The tram is literally right outside the door.

Stayed in February 2024

Our room was missing the single use slippers.

Perfect location, super friendly and polite staff, amazing restaurant at the hotel, everything was perfect ❤️

Stayed in March 2024

Nothing

Rooms are spacious, breakfast is delicious, and staff is very friendly.

Stayed in March 2024

Rooms are small.

Great location. Good gym! Modern.

Stayed in March 2024

I am totally satisfied just except when check out my credit card seems not successfully be transacted, this maybe makes the reception lady feel upset and impolite. personally I feel she should be more patient. and later another lady friendly resolved this small case. But still this is a nice hotel and recommended.

very new hotel and quiet environment. near to city centre and nice view to the church.

Stayed in February 2024

The window screen kept opening when it wasn’t meant to.

Very comfortable pillows and bed.

Stayed in February 2024

Impressive

Stayed in February 2024

None

The room is clean. The location is just 1-2 minute from old town (by bus)

Stayed in January 2024

The only downside was the bathroom having a glass window into the room, which was not ideal for sibling who were sharing.

The room layout was great. The standard room was larger than expected and was well received. The free mini bar was a nice added benefit. whilst limited it was a bonus.

Stayed in January 2024

Nothing

Location - safety

Stayed in December 2023

Room with inner window (into hotel atrium) was a little strange. I would rather have an external window.

Clean, comfortable and well located.

Stayed in January 2024

Pillows are very soft

great view from balcony over Berne and also the mountains. Room is spacious with enough place to put your stuff. Carpark for extra cost available

Stayed in December 2023

Nothing, really

I loved the facilities, there is a parking garage, two bars/restaurants, and even a casino in the complex. Btw both the restaurants serve top quality food. The location is also remarkable, just one tram stop (or 7 minutes walking) away from Bern's main street.

Stayed in January 2024

The room air conditioning was not user friendly

Excellent Hotel premises, bar/restaurant and location

Stayed in January 2024