Brantschenhaus 7, 3920 Zermatt, Switzerland
#300 of 458 hotels in Zermatt
Guests' ChoiceBased on 855 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
9.5
Facilities
7.9
Staff
8.6
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 6 May 2024
Kerry
AustraliaPillows could be better
Clean, tidy and had everything we needed
Stayed in May 2024
Reviewed: 29 April 2024
Ahmet
United Arab EmiratesNot a typical hotel experience maybe ; staff is very kind and young however there's no bell boy to carry your luggages to your room, we traveled as a family of 4 with 2 strollers and we were located in the 1st floor while there's only a tiny elevator there . The hotel seems to be from 80s, a bit old but this can be the nature of ski hotels so I don't want to blame anyone.
Great location, close to everywhere you need in Zermatt, clean room
Stayed in April 2024
Reviewed: 26 April 2024
Duangkamol
ThailandNone
Close to the main train station but one block from main street, so not that noisy. Staff is good, nothing to complain. Price is not that cheap but still in reasonable rang, not too expensive.
Stayed in April 2024
Reviewed: 25 April 2024
Srinivasan
Qatarno dislikes
Location was just 5 mts walk from the train station, breakfast very good. lovely place
Stayed in March 2024
Reviewed: 24 April 2024
Fei
SingaporeLocation in the city of zermatt.
Stayed in April 2024
Reviewed: 22 April 2024
English
United KingdomMy daughter got a cold during our holiday and I would have loved to be able to make her a hot tea but there is no kettle in the room.
Very good location near train station, center of the resort and basically everything. Shops, restaurants nearby. Breakfast was enough and delicious. Staff were helpful and even provided us with adapters as our plugs are different. Clean room, comfy bed, basic amenities.
Stayed in April 2024
Reviewed: 19 April 2024
John
France.
.
Stayed in April 2024
Reviewed: 19 April 2024
Darren
Malaysiano kettle /cup provided in the room
Stayed in April 2024
Reviewed: 13 April 2024
Caresfe
KuwaitThe room provided for us was a smoking room which irritated my sinus.
Location is central and near the train station
Stayed in April 2024
Reviewed: 10 April 2024
Diana
United KingdomThe room needs a bit of a revamp and the water wouldn’t drain from the bath when showering
The breakfast
Stayed in April 2024
Reviewed: 7 April 2024
Stuartm
United KingdomThey could have used a couple posters on the walls (even cheap touristy ones) to give the room some colour, and help it feel less utilitarian, but that's only a minor grumble.
It's basic,, but immaculately clean, well maintained and the room was very spacious. We had comfortable beds, a good bathroom and shower, good storage (including a safe), a desk, a seating area with a couple chairs and a coffee table, plus a balcony. Everything you need, but without frills.
Stayed in April 2024
Reviewed: 4 April 2024
Kenneth
United StatesOnly one check in counter
Breakfast is quite nice
Stayed in April 2024
Reviewed: 3 April 2024
Rachel
United KingdomNothing.
Quiet, very clean, comfy beds, lovely and warm. Fantastic breakfast selection.
Stayed in April 2024
Reviewed: 29 March 2024
Lisa
United StatesVery basic. Need to walk from train station & check in at dister property. No coffee is available before 7 am. Loud. Room is small & dark.
Good location just off main street with shops & restaurants.
Stayed in March 2024
Reviewed: 20 March 2024
Adrian
SingaporeLimited breakfast varieties
Conveniently located
Stayed in March 2024
Reviewed: 20 March 2024
Adrian
SingaporeThe breakfast spread could have been better.
The location
Stayed in March 2024
Reviewed: 16 March 2024
Nilesh
United Arab EmiratesFor 3 people, got bed only to fit 2… 1 of us literally had to sleep on joints of two single beds.
No one in building reception whole time. Had to check in and out in another building hotel. No one available to answer my concerns at all.
Stayed in March 2024
Reviewed: 13 March 2024
Rolf
ThailandEasy to reach the Hotel. Only a few walking minutes from the train Station Zermatt. Staff was very friendly and doing the check-in very professional.
Stayed in February 2024
Reviewed: 8 March 2024
Mandy
United KingdomPillows were a bit flat for us!!
Excellent value for money. Really close to everything. Check in was easy next door in continental hotel. The room was large and had a big terrace although too cold to sit out there. It was warm with plenty of space for clothing. Separate area with tv and table. Breakfast was excellent. Continental with lots of everything and the staff were constantly refilling it all. Only 2 star but I have stayed in 3 stars which were not as good. We stayed in room 12 on first floor. Really enjoyed our stay and would recommend.
Stayed in March 2024
Reviewed: 3 March 2024
Lim
MalaysiaThe wet floor in bathroom after shower
Location & price
Stayed in February 2024
Reviewed: 26 February 2024
Stephane
SwitzerlandNA
Very tasty breakfast with local products Retro kind rooms but very comfortable Lovely staff
Stayed in February 2024
Reviewed: 24 February 2024
Ping
MalaysiaNear to train station and variety of restaurants nearby. You may need to walk a bit (about 15 minutes) in case you’re taking cable car to Glacier Paradise.
Stayed in February 2024
Reviewed: 13 February 2024
Pj_bright
SwitzerlandThere were no plates, glasses, anything.
Location, Good mattress, Beautiful view from the balcony
Stayed in February 2024
Reviewed: 12 February 2024
Kim
AustraliaSound proofing an issue, but mostly quiet.
Great breakfast, and lovely balcony.
Stayed in February 2024
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