Brantschenhaus 7, 3920 Zermatt, Switzerland
#302 of 457 hotels in Zermatt
Guests' ChoiceBased on 865 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
9.5
Facilities
7.9
Staff
8.6
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 25 August 2023
Iqtidar
AustraliaEverything was good. The only thing lacking was air conditioning however given the altitude and time of year it probably isn’t needed except perhaps at this time of year.
Clean rooms and comfy beds. Relatively close to the train station about 5 minutes walk. Also close to the bus stops and shops nearby.
Stayed in August 2023
Reviewed: 22 August 2023
Yk
JapanWifi doesn’t work, too slow. Facilities are old.
Breakfast service was good.
Stayed in August 2023
Reviewed: 17 August 2023
Tyson
United StatesMy only complaint is about the shower where the drain (probably old building) barely handled the water flow, which was excellent. I had to shower with low pressure to keep the water from overflowing.
Breakfast was very good, especially the hot chocolate! Location is unbeatable.
Stayed in August 2023
Reviewed: 3 August 2023
Nina
SwitzerlandClean and practical room with good bed and shower
Stayed in July 2023
Reviewed: 1 August 2023
Robert
GermanyShower a bit small, rubber at glass door needs attention
Location, friendly and efficient reception, comfortable room with balcony
Stayed in July 2023
Reviewed: 1 August 2023
Terri
United KingdomHonestly I liked it overall, it was just a bit more hostel-like than I was expecting. But you can't knock it in an expensive place like Zermatt, I didn't spend much time in the room anyway!
Really great location near the train station and the main street. Breakfast was lovely, and so were the staff. The room was basic, but sufficient for the trip.
Stayed in May 2023
Reviewed: 26 July 2023
Naomi
United StatesThe walls are thin so it was a little noisy when people would walk down the halls.
The location is perfect and the breakfast is super yum! Our room was very spacious.
Stayed in July 2023
Reviewed: 24 July 2023
Graham
AustraliaNo tea making facilities in room
Good breakfast
Stayed in July 2023
Reviewed: 24 July 2023
Mari
SwitzerlandCentrally located place with outstanding service. We were warmly welcomed and received our room early on our arrival day. As we had a very early start the next morning, we would have missed the normal breakfast, but the hotel delivered everything to our room the night before. We climbed a mountain well fed & rested.
Stayed in July 2023
Reviewed: 16 July 2023
Karen
AustraliaNothing
Great central quiet location only 5 mins walk from station, good views from balcony. Friendly helpful staff. Comfortable good size room, small bar fridge in room. Good breakfast would stay again
Stayed in June 2023
Reviewed: 16 July 2023
Sukpuck
SwitzerlandThe location was excellent! It was close to everything. The room was comfortable and clean. The gentleman who checked us in was very nice. We missed our train, so we didn't get in until quite a bit later than expected. But he was still very welcoming.
Stayed in July 2023
Reviewed: 15 July 2023
Trairat
SingaporeNothing
Breakfast and all staff is very nice.
Stayed in May 2023
Reviewed: 15 July 2023
Boon
ChinaThe lady serving in breakfast room is very unfriendly.
Location can’t be better. Few minutes walk from train station and yet it is hidden from the noise from Main Street.
Stayed in June 2023
Reviewed: 13 July 2023
Marie
AustraliaA little tired looking - some new carpet would be good.
Clean & comfortable. In excellent location
Stayed in July 2023
Reviewed: 9 July 2023
Bee
SingaporeDo not have a direct view of Matterhorn. Every morning I rushed to the main street or higher location to have a better view. Old wooden building which have bad sound proofing. I cant sleep at night as i can hear the upper level walking sound and next door was snoring so loud.
It’s located very near to the train stations and shops. The breakfast was superb. Staff were friendly and fantastic.
Stayed in June 2023
Reviewed: 9 July 2023
Romanth
United Statesnothing
Hotel was as expected - its an old town with old hotels, but close to everything
Stayed in July 2023
Reviewed: 8 July 2023
Nithin
Germanywooden floors are creaky offers g little noise privacy , but if this is not a botheration , all other expectations met . Even had a safe and a small fridge unexpectedly
Zermatt can get very expensive , but since I booked early into this hotel just under 4 minutes Walking from station , I can rate this as a Value for money hotel
Stayed in June 2023
Reviewed: 7 July 2023
Chui
United KingdomFriendly staff. Nearby the station. A lot of electric plugs available in the room.
Stayed in July 2023
Reviewed: 7 July 2023
Angela
TaiwanPrice
Breakfast, bed
Stayed in July 2023
Reviewed: 3 July 2023
Alice
BelgiumA bit too pricey but it is Switzerland/Zermatt so probably normal
Super nice location and very friendly staff
Stayed in June 2023
Reviewed: 2 July 2023
Ya-fang
TaiwanIt’s located just next by the train station
Stayed in June 2023
Reviewed: 27 June 2023
Widhayati
IndonesiaEasier and faster check in process.
Breakfast good
Stayed in June 2023
Reviewed: 27 June 2023
Dvin
ArmeniaLocation. Clean
Stayed in June 2023
Reviewed: 25 June 2023
Enirosh
Sri LankaBathroom was way too small. I am 5.10 feet tall but I couldn't fully stand up in the shower.
Really good location from train station and breakfast also good. Room was small but it was enough for a person.
Stayed in June 2023
Reviewed: 25 June 2023
Trelawney
AustraliaNeeded extra pillows
Was a good and enjoyable
Stayed in June 2023
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