I like everything, difficult to complain

The Service is exceptionally good and the property is excellent. I would say that I would recommend the property to anyone from the reception to the staff involve in the cleaning room. Congratulations. One of the best boutique hotels in the world (and not saying lightly)

Stayed in April 2024

Very nice, very clean very friendly just fantastic

Everything

Stayed in March 2024

One big bed was in fact a two separate mattresses - not comfortable for a couple

Soundproofing, restaurant, nice staff

Stayed in February 2024

on the expensive side ...

very nice room

Stayed in January 2024

Service, friendliness, everything just right

Stayed in February 2024

Had only one night!

The location was excellent, quiet and peaceful and in the middle of the places we wanted to go to. The restaurant was exceptional and service too Breakfast was very good Staff gave us a very lovely room, I think we were upgraded too and the view was beautiful, the size was huge. Felt like home

Stayed in February 2024

only thing to complain about is the double bed which would not stay together and had a gap in middle, but maybe we forgot to ask for a combined super king or king in time....

Excellent staff, truly exceptional at the reception desk

Stayed in January 2024

I'm going to be very, very picky, only because the review asks for it. I found the blue light from the room blind switches a bit annoying at night (they're bright and can keep you awake). A little cover would be great. The beds are a tad firm for my taste. Maybe there could be a little menu at breakfast for some items that could be ordered - e.g .it could be clearer if you could order an omelette. But seriously, these are tiny points.

Beautifully built hotel. Although you might think from the name 'Alte' (meaning Old) that it's some old creaky building, it is completely new from the ground up. The hotel is I think 8 years old max. Everything is beautifully finished to a very high quality. We stayed in a spacious room on the 3rd floor with exposed beams, large bed and lounge area. Breakfast was very well attended service. Free parking right in front of the hotel, and so easy to get to with a car. As it's about 13 mins drive from the hotel to Flims, it's a perfect alternative - with better value for money - than staying up in the resort. Of course you need a car ideally, and then you just use the Inside-Laax app to book your parking in Flims with a QR code right at the lift. Straight onto the lift thereafter. You can do by bus - but you have to change once so it's 30 mins bus ride to Flims. (tip to the hotel -- I would consider emphasising the fact that this is a NEW hotel)

Stayed in December 2023

Awesome service, clean modern, warm and spacey suits

Stayed in December 2023

Surprised by staff coming in twice without asking/advising first while we were in our room.

Excellent restaurant (although not cheap). Very relaxed, nice place to stay, high quality throughout and a well equipped/large suite.

Stayed in November 2023

As always first class quality accommodation and food

Stayed in November 2023

VIP service

Stayed in September 2023

Leaving after only 1 night..

The hotel room was the best we have ever stayed in, and we have travelled quite a lot. The room was huge fitted with top quality furnishings with a super cool sofa to watch the huge TV. So comfortable we went to the supermarket and got our tea so we could stay in and watch the complimentary Netflix. Can't recommend enough...

Stayed in August 2023

The staff were wonderful. The room was spacious and well appointed. We celebrated a family birthday there in the restaurant and the food was amazing and the staff made the celebration memorable.

Stayed in July 2023

The fact that there were two hotels were just a little bit annoying. We had 4 suitcases so it made it a little bit worse. If you are elderly and are staying with your whole family, I wouldn't stay here. You also have to eat breakfast in the other hotel. It is also a bit far from the Bonaduz train station so we had to walk a little bit to get there.

A lot of things are great here. For example, since we stayed as a family, we had the whole hotel to ourselves( there are two hotels)! The breakfast is also great and he is so welcoming when you meet him. Also, he specially made scrambled eggs because we were a little bit late for our train.

Stayed in July 2023

Staff extremely helpful.

Stayed in June 2023

We really enjoyed our stay, the staff was extremely friendly, very nice restaurant and beautiful rooms. Highly recommend!

Stayed in June 2023

Was wonderful.

We were given an upgrade to our room, which was amazing. The room was huge, very modern, and totally luxurious. It was a wonderful time and we really loved it. The dinner in the restaurant was also great with some local Swiss specialties. Plentiful easy free parking

Stayed in May 2023

The rooms are beautifully decorated, very comfortable and clean. Definitely one of the best hotels I've ever stayed!

Stayed in May 2023

everything fine

bed

Stayed in May 2023

Though I arrived quite early, staff was accommodating and made me comfortable while waiting. Locked bike storage in the garage.

Stayed in May 2023

Modern, well designed and extremely comfortable

Stayed in May 2023

The hotel was exceptional from check in check out the stay was amazing. I ate in the restaurant and the food was beautiful and not overly expensive for the quality. A very nice stay!

Stayed in May 2023

Located in very nice village - supermarket, pharmacy, restaurants - all nearby. Very spacious rooms, nice interior. Staff always smiling and wiling to help. 5 min drive to Chur and 15 min drive to Flim ski lift.

Stayed in February 2023