Via S. Clau 2a, 7018 Flims, Switzerland
#9 of 83 hotels in Flims
Guests' ChoiceBased on 45 hotel reviews
9.0Cleanliness
9.3
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.7
Value for money
8.7
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 25 March 2024
Stefano
SwitzerlandBed was not very comfortable.
Great location between Flims and Laax, very close to Caumasee and a few shops/restaurants. The flats are very basic but it works for what we needed. The bus runs few meters away so it is very easy to access the ski lifts
Stayed in February 2024
Reviewed: 27 February 2024
Teodora
SwitzerlandWhen the neighbours were loud in the hallway, you could hear them. Otherwise, I everything was great.
Clean, quaint, well run - perfect for a ski trip!
Stayed in February 2024
Reviewed: 13 February 2024
Salome
SwitzerlandEverything was absolutely perfect. From the architectural design and decoration to how detailed the thinking behind for example the kitchen utensils that the kitchenette was equipped with. Incredibly friendly host Adriano was the cherry on top of this wonderful experience!
Stayed in January 2024
Reviewed: 30 December 2023
Martin
SwitzerlandWonderful staff; great rooms with a balcony and a small kitchen; perfect location very close to public transport; awesome breakfast.
Stayed in December 2023
Reviewed: 3 December 2023
Miguel
SwitzerlandThe place and service
Stayed in December 2023
Reviewed: 4 August 2023
Hicks
United KingdomWiFi was poor
Plenty room and nice chilled garden view.. Lots of character to whole place
Stayed in August 2023
Reviewed: 27 July 2023
Bistra
Switzerlandextremely beautiful and cozy
Stayed in July 2023
Reviewed: 24 July 2023
Heyder
SwitzerlandThe cost- benefit for the breakfast
The location and staff
Stayed in July 2023
Reviewed: 7 September 2022
Ufuk
Switzerlandeverything was perfect
cutest hotel/hostel ever with great location, i will definitely visit again
Stayed in September 2022
Reviewed: 1 August 2022
Epengfei
SwitzerlandThe breakfast could have more options. Noise was quite noticeable in our room, which was very close to the restaurant. If you are sensitive to noise please request for a room at the far end of the corridor.
Super convenient location. The hotel is very close to the bus/coach station. The hiking trail that leads to the famous Caumasee is literally in front of the door. Staff are professional, helpful and friendly. The interior of the hotel is traditionally decorated. The restaurant, the public area and the rooms all features a strong Swiss characteristic.
Stayed in August 2022
Reviewed: 20 June 2022
Svetlana
United KingdomNothing really. Realised that breakfast were not included. maybe missed that in when read on the site. Just take into consideration extra 20CHF per day per person
Location is perfect - 10 min walk to the Caumasee. All rooms with mountains view . This means not only beautiful view itself, but also quietness, isolation from the road and fresh air.
Stayed in June 2022
Reviewed: 22 February 2022
Silvia
United Statesgood location, loved the sauna
Excellent service! really nice common areas
Stayed in February 2022
Reviewed: 22 February 2022
Herve
SwitzerlandGreat place to stay with family and friends. Very friendly host!
Stayed in February 2022
Reviewed: 11 February 2022
Soraya
BrazilThe location is close to everything you need, like restaurants, shops, sightseens and ski base station
Stayed in January 2022
Reviewed: 10 February 2022
Bruce
United KingdomNothing !
The location was great, 150m walk to the shuttle bus stop and a 5 min. ride to either the Laax or Flims lifts. We were self catering with 170m walk to a small supermarket. Owners Maaike and Adriano were very helpful in making our stay really enjoyable.
Stayed in February 2022
Reviewed: 21 June 2021
Wenjian
SwitzerlandNice people and swimming pool.
Stayed in June 2021
Reviewed: 11 July 2021
Stella
GermanyBed was 2 single beds pushed together, room smelled a bit nusty (due to old traditional wooden furniture I assume), no shower curtain, apartment is on 2 floors with bathroom & kitchen upstairs meaning no water access in the main room (not practical with a small baby)
Very quiet, beautiful view from balcony, very friendly staff, early check-in
Stayed in July 2021
Reviewed: 26 April 2024
Ivanović
SerbiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 18 March 2024
Abhinav
SwitzerlandThere are no comments available for this review
Stayed in February 2024
Reviewed: 10 March 2024
Karolin
SwitzerlandThere are no comments available for this review
Stayed in March 2024
Reviewed: 18 February 2024
Bart
SwitzerlandThere are no comments available for this review
Stayed in February 2024
Reviewed: 17 January 2024
Irinahr
SwitzerlandThere are no comments available for this review
Stayed in December 2023
Reviewed: 5 December 2023
Ruslan
SwitzerlandThere are no comments available for this review
Stayed in December 2023
Reviewed: 4 July 2023
Cheese098
SwitzerlandThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content