Guisan 33a Massagno, 6900 Lugano, Switzerland
#12 of 12 B&Bs and Inns in Lugano
Guests' ChoiceBased on 123 hotel reviews
5.8Cleanliness
6.1
Comfort
5.9
Location
6.6
Facilities
5.8
Staff
6.6
Value for money
6.6
Free WiFi
6.4
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End of dialog contentReviewed: 12 May 2024
Reinis
GermanyWas not clean and the bed was broken. Had to sleep like in a boat
The price was good
Stayed in May 2024
Reviewed: 26 March 2024
Hiswill1201
ItalyThe entrance door to the apartment is always open and no key provided to close it.
Bedsheets and towels were clean.
Stayed in March 2024
Reviewed: 24 November 2023
Mohammed
KuwaitEasy check in even without staff
Stayed in November 2023
Reviewed: 15 October 2023
Kavia
ItalyWhen we opened the room, there was a damp smell all around, and we had to open the room windows and spray some perfume.
Stayed in October 2023
Reviewed: 24 September 2023
Steffen
SwitzerlandOverpriced for what you get. Clearly nobody really cares about giving guests a good experience, it's just very simple rooms with basic bedsn(fairly comfortable). Bathroom is not very nice. Flat door was always unlocked, basic key for a room which is not very safe. Okay for one night.
Cheapest place we found on short notice
Stayed in September 2023
Reviewed: 15 August 2023
Karol
Polandshared bathroom
The price and self check-in
Stayed in August 2023
Reviewed: 25 July 2023
Nathanael
United StatesDoor mechanism isn't conventional and took some time to get in. Kitchenwares were lacking. There was no wine bottle opener, tong, spatula or cutting knife.
Stayed in June 2023
Reviewed: 13 June 2023
Valbona
GermanyFor only One Night that was ok . Is situated distance from the city center but if you have a car its ok for this price.
Stayed in June 2023
Reviewed: 8 February 2023
Sharif
EgyptNo curtains for the windows, no frequent cleaning for the bathroom , cars noise coming from the street in late evening
Good heating for the room & comfort bed
Stayed in February 2023
Reviewed: 26 November 2022
Peter
SwitzerlandThe Bed was not good
No breakfast
Stayed in November 2022
Reviewed: 7 June 2022
Serhii
UkraineLight in bathroom turn on with big delay. For this price I think add cups for tea and little fridge will be good.
Friendly owner
Stayed in June 2022
Reviewed: 5 May 2022
Arend
NetherlandsOne night for a budget room it was good
Stayed in May 2022
Reviewed: 10 February 2022
Mads
GermanyMy bed room door's lock didnt really work. When i pushed the door even just a little hard while it was locked it still opened so I didnt feel safe leaving my things inside the room. There was also a a spider and spider webs and a lost of dust and old food under the bed.
I liked that it was affordable for Lugano and it had everything i needed.
Stayed in February 2022
Reviewed: 25 May 2024
Bondopadhyay
GermanyI wonder the bed sheets, pillow cover and liens were ever washed . They may be used by earlier guests and handed over as is to the next guest as is. Definitely a hygiene issue .
Location is good near to Lugano station.
Stayed in May 2024
Reviewed: 16 May 2024
Scott
United KingdomToo expensive and dirty
Nothing
Stayed in May 2024
Reviewed: 14 May 2024
Tanvir
GermanyThey even did not changed the bedsheets and pillow covers, dust on floor heavy dust in balkon hair are laying overall on beds pillows very bad smell. No lock in shared bathroom how a person can took bath or use toilet when there is no lock. That is Switzerland? I can believe govt departments health departments even dont visit there to see sanitary situation. Very sad. I dont want to stay free of cost too.
Total dirty room no cleanliness at all we did not sleep at all . Owner never reply. Worst ever experience of my life. I will not stay at that place even free of cost. I would like to attention of city health department to examine the cleanliness of this dirty place. I never recommend anyone tow stay here. Located on highway and there is loud noise of high speed vehicles. Ever bad place in last 30 years of my life. I would like to ask money back.
Stayed in April 2024
Reviewed: 10 May 2024
Xia
ChinaBasically,everything is fine. we have some problems for the self-check in ,but it's our problem because we don't know that our Italy internet data is not available in Swiss , so we mistook the room, And the owner was really amazing, he said we can take the wrong room, that's really kind and helpful.
the owner is very nice and helpful, he provided very detail information to us. This place is near the lake and the church and the train station.
Stayed in February 2024
Reviewed: 14 January 2024
Shahid
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 7 January 2024
Nick
VietnamThe blanket has a bit of a smell, the room is not very warm, I didn't see a heater. Room only has 2 electrical sockets.
Self check-in, The staff gave very dedicated, thorough and detailed instructions.
Stayed in December 2023
Reviewed: 14 October 2023
Gramala
PolandEverything since a broken furniture, dirty textiles and curtains to toilet that was broken and looks like someone puked in the bath
Nothing, didn’t even sleep there as it was so dirt, so wasted money for nothing
Stayed in October 2023
Reviewed: 9 October 2023
Akhil
IndiaEverything was fine. But early check in was not allowed so we had some problems with our luggage.
All
Stayed in October 2023
Reviewed: 7 October 2023
Annika
FinlandIt was a little bit dirty
Location was great
Stayed in October 2023
Reviewed: 17 September 2023
Gurmeet
AustraliaStaying here is like you are in a big brother show …camera watching you all times. Wifi didn’t work at all. Not a comfort stay at all.
Nothing
Stayed in September 2023
Reviewed: 30 July 2023
Anghel
SwitzerlandOnline it said they have a double bed when we got there there was 2 single beds the sheets not clean they smelled horrible the bathroom was a mess very unhygienic the room was very small the beds were not not good me and My partner were complaining about back pain the next dayI would not recommend it to anyone who is looking for comfort 😕
Stayed in July 2023
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