No personal bath items: no soap, hair shampoo or other care items you’d expect to see in a unit at this price point. Did not like finding out the spa was an up charge and the rate is not commiserate with unit of this cost. Everything else was as expected for a the price point. I ever do like not knowing all the facts until I arrive, including a departure tourist tax. No mention of this tax on any paperwork. I fully expected that we paid for every amenity and tax listed on the website. I feel like I was charged twice for the tourist tax as it was paid to Booking.com

Location to Gondola is excellent. Close to restaurants and ski rental shops. Great view of the Matterhorn.

Stayed in March 2024

It was on one end of town.

Location was great, across the street from the ski lift.

Stayed in January 2024

Garbage sorting and disposal procedure. There's a lot of written information out there about it, but the procedure still remains completely unclear.

Stayed in January 2024

Fantastoc view onto mattehorn

Stayed in September 2023

Superb location. Very comfortable 2 bedroom apartment. Great views of the Matterhorn from the living room and one of the bedrooms. Within two minutes walk of the lift to Furri, Schwarzee, Trockener Steg, and the Klein Matterhorn Glacier Paradise. Judith Bauer, the apartment manager was a kind, diligent and superb host. The apartment exceeded our expectations.

Stayed in June 2023

absolutely outstanding!

Stayed in March 2023

Cannot think of anything I did not like! Everything one could need was provided. They even provided a very nice day pack to use for hiking. Really nothing to be critical about.

The location was great and view was amazing! We had a spectacular view of the Matterhorn from the porch and living room. Every morning, I watched the sun rise on the Matterhorn and watched the color change as the sun reflected offer the mountainside. The place was absolutely amazing. Very spacious. Very nice rooms and two fantastic baths. Heated floors. Every amenity imaginable. Full kitchen with everything you could possibly need. Judith, the property manager, was wonderful. Reached out to ensure we have all the check-in information. Provided wonderful guidance on local areas. Was so incredibly nice! This was an amazing vacation. Cannot provide a higher recommendation. Location was very nice. Right near the lift, equipment rental, and taxi stand. Perfect!

Stayed in December 2022

Nothing! It's all great!

Judith is wonderful host! Very responsive and helpful in every way. The apt is beautiful, we'll appointed and in a perfect location for those who love to hike the mountains. And the mountains! OMG! Some of the best hiking we've experienced anywhere! Highly recommend Ari Resort and the area surrounding Zermatt!

Stayed in September 2022

Nothing!!

Everything was superb and the week we spent here was one of the best vacation times we've ever had. Location, amenity (different from a typical full service hotel, as this is a vacation apartment style accommodation but this is what we wanted) quality, cleanliness, staff... all were what we exactly needed!!

Stayed in April 2022

The only thing I didn’t like was that we needed to take the pet plastic bottles to the supermarkets in downtown to recycle them. That’s a town policy and had nothing to do with Ari Resort.

Great location, had everything we needed, friendly staff, very clean and comfortable!!

Stayed in March 2022

really nothing… only the blanket on the sofa in the living room was smelly (needed to be watched), therefore we just did not use it…. otherwise really nothing

close to the lift (no rush in the morning for the kids ski school, which is right where!!!), clean, you do not need to bring with you things like garbage bags, toilet paper, salt/sugar/spices/oil, dishwasher tabs, kitchen towels etc. - everything is there and included. unobstructed view of Matterhorn. there is washing machine somewhere in the building available (which is good, but we did not use it).

Stayed in March 2022

Location is excelent, just a few steps from the gondola. Judith was very helpfull anytime we nedded and the apartment is great. The kitchen is fully equipped and everything looks brand new. I definitely would come back =)

Stayed in January 2022

All goid

Great location and a super view of the Matterhorn

Stayed in December 2021

microwave didn’t work 1 towel per person no washcloth no soap in shower communication with management sparse trash not explained well

location was great ski room fantastic view spectacular

Stayed in December 2021

There are no comments available for this review

Stayed in March 2024

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Stayed in February 2024

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Stayed in January 2024

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Stayed in January 2024

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Stayed in July 2023

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Stayed in July 2023

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Stayed in March 2023

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Stayed in February 2023

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Stayed in January 2023

There are no comments available for this review

Stayed in March 2022