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Reviews of B&B HOTEL St Gallen 3 stars

Heiligkreuzstrasse, 1, 9008 St. Gallen, Switzerland

#16 of 24 hotels in St. Gallen

Guests' Choice

Review score

Based on 574 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    7.9

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    Reasonable place to stay in StGallen
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of free water / coffee / tea inside the rooms. Some walls need refreshments.

    Reasonable price. Proximity to the city center, shops and restaurants. Nice and helpful staff. Well functioning WiFi.

    Stayed in May 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast

    The room

    Stayed in March 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was rude to us during check in. We’ve arrived 13:30. 30minutes before check in time. There’s a better way to tell us that the check in time is exactly 14, and if we want we can wait in the lobby. But instead she said early check in you have to pay!! We dont instist to have early check in. We just arrived in the hotel, tell us our name in a nice way with the smile on our face and said we have a reservation for today. And answer us in a mad way! That she is cleaning. Maybe she had a bad day. But she is working in a reception.

    Modern, clean nice location

    Stayed in April 2024

  • Reviewed: 23 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only thing is there’s no sound proof. You can hear people from other rooms

    Everything was very clean and pretty

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    The perfect choice for a short stay in St. Gallen.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Lack of ear sticks and makeup remover disks.

    Very good breakfast.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Gut und gerne nochmals
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Value for money and open bar with beer on tab

    Stayed in March 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was too cold, and the heating didn't work

    Friendly staff, good location, comfortable bed

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    There was a buzzing sound coming from the door in the middle of the night.

    I liked the breakfast, it was practical. The front desk was incredible kind. Bed was comfy and I liked the setup of the room.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    8.0
    Comfortable Stay & Good Location! :)
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There is no water kettle and fridge in the room!

    Convenient location, clean room with modern amenities! 😊

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights

    I liked Beds. They were very comfortable.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    7.0
    Everything was perfect!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    hackaton attacks

    business trip

    Stayed in January 2024

  • Reviewed: 6 January 2024

    8.0
    Good budget option.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Single (twin) beds were very narrow. Bathroom is a bit tired already.

    Bright,simple rooms with well planned common areas. Close to the railway station and buses.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Perfect price/value ratio. We will come back.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything is fine.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    Perfect for our small group
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and functional with pleasant staff

    Stayed in November 2023

  • Reviewed: 8 November 2023

    9.0
    Bang for your buck!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Very good value for money, modern room with nice bathroom, comfortable bed

    Stayed in November 2023

  • Reviewed: 23 October 2023

    7.0
    My stay was very pleasant.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    It was a shame that the wallpaper in my room came loose. I told the receptionist but unfortunately it wasn`t changed during my stay. A real pity.

    I found the rooms very appealing. It`s a modern and very nice hotel. The connection to the train and bus is very good, so you can quickly be in the city and get everywhere.

    Stayed in September 2023

  • Reviewed: 19 October 2023

    7.0
    Comfortable, practical stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    The hotel is a bit out of the way and the vending machine is very expensive so recommend getting your water and snacks at the Migros or supermarkets in town. The bathroom was spotless in terms of cleaning but the furniture was very squicky!

    A practical solution for a more affordable stay in St Gallen, it is a five walk to the train station - and then it's literally three minutes of train to the town centre. The room was tiny and essential, but did the job. Very clean, easy access to an underground car park.

    Stayed in September 2023

  • Reviewed: 10 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    missing fridge

    calm and clean place, very nice stay

    Stayed in July 2023

  • Reviewed: 3 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Can't open the windows

    Location, clean

    Stayed in September 2023

  • Reviewed: 2 October 2023

    8.0
    B&B Stay 1 week
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing in particular

    Friendly reception, clean rooms and all facilities working

    Stayed in September 2023

  • Reviewed: 26 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    We would have appreciated if the staff had informed us the first day we arrived that we could get a mobility-ticket St.Gallen-Bodensee for free and not when we checked out. The blanket on the bed was far too warm which made it hard to sleep at night

    We liked the spacious hotel lobby with huge windows. We liked the bathroom with an excellent shower. We didn´t have breakfast but we could buy coffee from the coffee machine in the morning. We liked that the room was soundproof

    Stayed in September 2023

  • Reviewed: 26 September 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Total lack of cosiness. No room textile anywhere, all concrete. Hard floors, no curtains. Exterior windowblinds are functional but not cosy. It was like sleeping in a Norwegian prison.

    Restaurants nearby, trip target just around the corner. Rooms very clean, shower space and build quality above the room price level.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is right next to the train tracks but you don't hear much

    The staff was great and they have a great working area

    Stayed in September 2023

  • Reviewed: 20 September 2023

    9.0
    The GEM in St Faden.
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My wife did struggle to open the room door after entering the 6 digit code but it might be an anomaly.

    This hotel is a little gem in St Faden. Since it is so close to the station and St Gallen University, it is ideal for visiting academics. The modern style and minimalistic layout of the room was refreshing. After a long day, the shower was refreshing and a good sleep on an excellent bed mattress. The hotel is exceptionally quiet, even the corridors! During night time the passing train's wheels 'clackety-clack' had a smoothing effect - may be my love for trains! The breakfast buffet was also excellent.

    Stayed in September 2023

Showing 1 – 25

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