Staff is very friendly and client oriented. Everything is very professional and luxurious. We had a wedding and they organized it in the best way. SPA is good and the room is amazing.

Stayed in March 2024

-The only negative point was the staff at the bar. They were very careless and kind of rude.

+Huge and awesome spa/wellness area +Nice location right at the lake with a private jetty +Very delicious food at the restaurants

Stayed in March 2024

The inside pool could of been a little warmer

Comfortable bed Amazing lakeside location The outside jacuzzi The breakfast

Stayed in March 2024

Dowsntairs spa need go stairs and so slipper

Spa ,Motel , swimming pool, food was so amazing .Good care staff

Stayed in February 2024

Nothing

Everything

Stayed in December 2023

No issues with this hotel to complain about, other than the streaming option to TV is a bit clunky - Last time I stayed it did not work at all, this time it took several attempts before linking. I do this a lot at various hotels and this system is the least user friendly...But at least it is on offer, so no real complaints! An Iron and Ironing board in the cupboards would be helpful for a late check-in... but if you ask at reception before the night porter is covering, they will provide on quickly.

Dinner was very good and staff exceptionally helpful across the hotel from reception to housekeeping to restaurant team.

Stayed in December 2023

Add an iron box and board

Spacious

Stayed in December 2023

No Iron or Ironing board in hotel room...took 20 minutes to get one from reception and Iron Only no ironing board. Difficult to travel for business without having to re-iron clothes before meetings The TV casting facility did not work. I could hook up to the rooms dedicted wifi network, but the casting facility (using Chromecast) was not functional. I am pretty good at this sort of hook-up and use it all the time in many hotels, so I think it was a genuine problem with the functionality of the hardware.

Hotel Dinner was great - Staff brilliant and super helpful.

Stayed in November 2023

Everything was perfect, kindness, atmosphere,... I really enjoyed all the time spent in this nice Hotel. Spa is excellent and Sauna is one of the most beautiful with view on lake.

Stayed in October 2023

SPA is not so big.

Everything was nice.

Stayed in October 2023

Breakfast room and the breakfast itself could have been organised a bit better.

Stayed in September 2023

The location was wonderful, there are no beaches, but you can get in the water through docks with stairs. The lake is so clear! Unfortunately, we were in one of the few rooms with no balcony and no view. There was construction going on a property a few houses away so this woke us up if we had the window open. There are lots of jogging/walking trails and places to chill by the water. It's worth the expense for a special occasion as a middle-class person, it is on the very expensive side. For the two nights, we stayed there, we did feel like royalty.

Stayed in October 2023

The restaurant was very expensive and there is not much around in the town of horn.

The pool and sauna were great. Private pier to the lake as well. Quiet rooms

Stayed in September 2023

I had trouble sleeping on the huge bed so never really got a good nights sleep but can’t say for sure it was the mattress. Food in the restaurant was expensive and a limited choice. My wife had mussels one night and I would rate the meal as poor, mussels were tiny. We ate twice there and outside the hotel for the other nights.

Located directly on the lake was a beautiful setting and a 10 minute drive inland to family members was ideal. Parking outside the hotel or underground was excellent. The room facilities were great for clothes storage as we were staying 5 nights. Great bathroom and shower with robes and footwear. Breakfast offered many choices so was perfect on all aspects. Excellent spa facility.

Stayed in September 2023

Nothing

Will return.

Stayed in September 2023

They mixed up my bill, then corrected it, then mixed it up ag.

Great location. Great spa.

Stayed in August 2023

The room in the left wing was outdated and looked like nothing was done for the last 10 years . Plenty of mosquitoes from the lake

The left wing of the hotel is outdated with no a/c. We called the receptionist and he upgraded our room for free to the right way which has some kind of cooling .

Stayed in August 2023

The service in the bar could definitely have been better. The disappointed us several times, not keeping agreements and promises. My wife felt somewhat badly treated. The breakfast was somewhat disappointing in quality, selection and presentation. That was not we had expected. The service at the restaurant was also a bit disappointing in several aspects. My wife had two negative experiences with two different waiters, during lunch and dinner.

We had such an excellent stay at the hotel. Very kind and helpful reception. Outstanding spa. Excellent gym. Really nice and comfortable room, with a nice terrasse. Wifi excellent. Lunch and dinner was excellent, both the location/tables and the food. We loved the different outdoor areas. We loved our dinner food. We loved the bar areas and the bar food. We loved the pier. We loved the area. We would love to come back and stay longer.

Stayed in August 2023

Breakfast, Room, Spa

Stayed in July 2023

Nothing

Excellent

Stayed in July 2023

nothing to dislike

it was beautiful in every way

Stayed in June 2023

Amazing hotel in the perfect location

Stayed in May 2023

location directly on the lake and views from our were were fabulous

Stayed in May 2023

no complaints at all

newly Renovated in 2022, excellent

Stayed in May 2023