Rte de Villars 37, 1700 Fribourg, Switzerland
#18 of 21 hotels in Fribourg
Guests' ChoiceBased on 78 hotel reviews
6.1Cleanliness
7.2
Comfort
7.2
Location
7.1
Facilities
6.4
Staff
5.4
Value for money
6.4
Free WiFi
6.8
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End of dialog contentReviewed: 3 May 2024
Juha
FinlandProblems always in in checking in
Good parking
Stayed in April 2024
Reviewed: 29 April 2024
Juha
FinlandCheck in complicated and did not work without several contacts. First room was not cleaned properly. No coffee in the room.
Stayed in April 2024
Reviewed: 9 November 2023
Felipe
GermanyThere is nobody there and you do it all yourself. A human receptionist would make it much better
Comfortable room and bathroom
Stayed in November 2023
Reviewed: 2 November 2023
Julie
LuxembourgThe check-in is terrible, our key card couldn't be configurated, our friend's card didn't work either and he had to switch rooms twice. So the check-in takes time because you most definitely need to chat with the online assistant.
The room was spacious, with a nice tub and comfortable bed. There is free parking right next to the hotel.
Stayed in November 2023
Reviewed: 28 October 2022
Lorenzi
ItalyPosition, self check in
Clean and large room
Stayed in October 2022
Reviewed: 23 September 2022
Michele
SwitzerlandThe self check in wasn't working properly and the "virtual" reception's way to try to video chat with you didn't work. Very frustrating.
The room is large and the area quiet and good access to the bus.
Stayed in August 2022
Reviewed: 29 August 2022
Alfaf
United KingdomNon of the staff was available to get what you need. We have been contacting them via WhatsApp app as they asked but no response at all.
the location is nice. The room was clean.
Stayed in August 2022
Reviewed: 14 July 2022
Khush
Spaincheck in
the room
Stayed in July 2022
Reviewed: 5 July 2022
Carla
NetherlandsIt was extremely hot in the hotel when I arrived, in the entrance, hallways and the room itself. It was much warmer inside than outside. There was no aircon, but also no one had bothered to open some windows. Luckily I found a fan in one of the drawers. There was no personnel, and the hotel felt a bit spooky without people. There was no breakfast service, it would have been nice to have a recommendation from the hotel for a nearby bakery or cafe. All in all it was okay, but a very pricy for what you get..
The room was spacious and clean, bed was comfortable. Location of the hotel was convenient. Self check-in was easy and smooth. I requested a receipt by email afterwards, which I promptly received.
Stayed in June 2022
Reviewed: 21 June 2022
Carlo
ItalyAir conditioning in the room not working well / not worling at all. TV not working. Had difficulty entering the code because keyboard at the entrance was not working properly. I called the phone number reported in the website: no answer at all. After several tries ans 40.min wait it worked and I could access the lobby.
It has what you need for a stay: clean room and clean WC/toilette
Stayed in June 2022
Reviewed: 18 April 2024
Christian
SpainThe small bed was not that comfortable
Rooms was really cool
Stayed in April 2024
Reviewed: 14 November 2023
Sierra
United StatesThe self-check in concept was nice. Everything went smoothly and I had no problems.
Stayed in November 2023
Reviewed: 13 July 2023
Christine
IrelandGenerally a good location but a bit out of town. I'd advise a taxi if you have luggage. Going back to the city is easy as it's downhill.
Very comfortable bed and clean room.
Stayed in July 2023
Reviewed: 22 June 2023
Alistair
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 19 June 2023
Tasos
GreeceBad wifi connection and no aeroconditioning
Stayed in June 2023
Reviewed: 3 May 2023
Simionescu
SwitzerlandI found cigarette buds on the floor , and the shampoo was finished and conditioner almost finished ... No one to talk to .... No phone number that answers available !
We had no breakfast
Stayed in April 2023
Reviewed: 5 April 2023
Lesly
SwitzerlandI didn't like the proposition of the parking.
I liked the property of the room.
Stayed in April 2023
Reviewed: 5 April 2023
Aleš
Slovenia/
Fast response from online office. Clean rooms.
Stayed in April 2023
Reviewed: 28 January 2023
Abderrahim
Luxembourgit’s not worth its price very old fournitures noisy in the middle of the night
Stayed in January 2023
Reviewed: 3 December 2022
Carlo
SwitzerlandTV set does not work because co connection
everything
Stayed in December 2022
Reviewed: 14 November 2022
Robert
SwitzerlandChecking in via a automatic system wasn't to easy and it wasn't just me. Others failed completely . Not even a phone number to reach support. The system gives wrong information so it could be improved
Nice and convenient
Stayed in September 2022
Reviewed: 19 October 2022
Ryan
United StatesThe check-in process was flawed and it didn't show me an option for check-in. Need better support/process for people who book night before and show up the following day. It took 3 days to finally sort out my room access issues as it ended up being an issue with door key reader. As a result they gave me a different room. The on-site person was helpful but proved very difficult to speak since he only knew French.
Once I didn't have issues getting into my room the stay was not bad. The online customer support were great.
Stayed in September 2022
Reviewed: 11 October 2022
Manuel
United KingdomNo complaints
Location was good a bit uphill .
Stayed in October 2022
Reviewed: 12 September 2022
Christian
SwitzerlandNothing, everything was good The check in didn't work very easily
The pictures on Booking are 1 to 1 to the reality The vintage style is unique
Stayed in September 2022
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