Nothing.

My room was very comfortable and large. As it was a last minute booking I was upgraded to a large room. Always very nice. I noticed that the pillow was too small for my comfort and asked for a second one. No problem. The breakfast was very good and had everything one could want.

Stayed in April 2024

We didn’t like the pillows. They had those very thin pillows that you have to fold multiple times to be able to provide some support to the head (if any at all). We didn’t sleep well because of that. Limited options for breakfast.

Excellent and very friendly staff, big room with very big balcony and view, clean, nice Swiss decoration, easy parking outside, very close to the center if you are by car.

Stayed in March 2024

The property was great! Good service, however more options in breakfast would be good. More improvement on breakfast.

Brilliant location 15-20 mins walk to the centre of Gstaad.

Stayed in February 2024

There was no mirror in the room

Stayed in January 2024

Bruit du train et de la route.

Stayed in August 2023

We were shipped parcel, with specifically addressed name, someone took the parcel and the hotel staff didn't even replied regarding the parcel.

Perfect location

Stayed in September 2022

Only thing I can say is the bath towel was a little small

Fabulous Swiss hotel … the rooms are lovely

Stayed in September 2022

it's a bit outside of the city - but in the end it's only 1.2 km far from the centre, so absolutely manageable by walk

very friendly staff

Stayed in August 2022

Breakfast was excellent. A choice of hot and also continental breakfast was made available. The room and balcony was gorgeous and extremely clean and cozy. We also really appreciated that the woman allowed us to check in earlier than expected. Would definitely stay here again

Stayed in March 2022

I think they can make more clear the reception is closed before the checkin time since I was expecting to leave my baggage there

The hotel and the room are very spacious, very clean, and although 15min walking from the Center, it’s a good value for money

Stayed in October 2021

Well situated

Staff was very nice

Stayed in September 2021

.

The property is awesome though at a little distance from the city center but worth a deal. Breakfast is good, rooms are super clean and big.

Stayed in August 2021

The jury’s still out on this one.

Location, breakfast, room, staff, all top notch !

Stayed in July 2021

Breakfast could be somehow improve, example be heating up the bread before being served. A little variety on the menu everyday could be helpful for guests staying who are staying long. The drain of the shower can also be improved as it does not drain as fast as the water coming out from the shower.

Spacious and clean room with a view. Value for money as the room rates includes breakfast. Location is not far from the center and has easy access to transport.

Stayed in July 2021

For 300chf per night this place is very overpriced for what it is. On top of what we paid we were also charged 40chf per day for our 9 months baby... the argument was that 28 m2 room is fit only for 2 people and our 10kg, 9 months baby cot cant fit in there...the room was so big we could have fitted 4 baby cots. Therefore I dont think that hotel policies are family friendly but more as a making money ones. The rooms are simple but ok, there is no bar or restaurant for lunch or dinner just a vending machine. It is quite far from town and the busses go only till 5pm. The breakfast was fine but very limited amounts of everything apart of bread.. The staff was friendly but the hotel facilities and policies are making the this place not worth the 300chf. Only good thing apart of staff is that they accept pets.

Stayed in February 2024

Location and Rooms.

This hotel's combination of comfort, style, and friendly service creates a perfect home away from home.

Stayed in December 2023

The property is more like a bed and breakfast-style but certainly not a hotel type. The are no lifts in the place and no one to help with the luggage so prepare to bring small suitcases. And one more thing the reception is not 24/7. Prior the checkout time the recptionest comes to knock the door and y'all it’s “checkout time” !

The location is quite good. It’s a few steps from the centre but also so close to the railways and you can hear the noise of the train

Stayed in August 2023

Out of date furniture, dusty carpets, no wi fi in rooms, no fridge in the room (one cannot put his/her medication and soft drinks in a fridge). The evacuation procedure is in German. It could be a safety issue.

I liked the nice walks around the hotel; clean air, local shop keepers were polite. I liked the coffee at the hotel.

Stayed in August 2023

not clean, unfriendly staff

not a lpt

Stayed in August 2023

1. Noise from trains 2. Unfriendly, rude staff. 3. No coffee or tea making facilities in the room. 4. No restaurant or food/drinks available nearby.

Stayed in September 2022

no reception, bar or food available on arrival, receptionist wasn’t most hospitable, rude check out and could have be friendly.

near the town, shower pressure and side of room

Stayed in July 2022

not very accessible only 1 bus every half an hour or 15-20 min. walk. reception is not 24h

nice hotel with a rustic look

Stayed in June 2022

N/A

lovely b&b, clean, comfortable and a great location (15/20mins walk from the centre of Gstaad). The owner was nice and friendly and happy to make recommendations to us for dinners.

Stayed in June 2022

Staff at the hotel was Not helpful at all. Claudia the owner of the Hotel should give us a Gstaad card. - Its a discount card + you get a free train and bus ride with the card. Which Hotel should issue for us. We could have saved a lot on our all activities in Gstaad. But hotel owner didn't bother to advise us. Staff was not cheerful at all. I would rather go somewhere else for my breakfast as staff never looked Happy! Also do not ask for iron you won't get it for 24 hours. I asked couple of time for iron they keep in the basement and it takes 30 minutes to warm up!! What a joke!! I would not recommend this hotel to anyone Terrible staff and facilities not there compared to what you have to pay 😕

Switzerland was beautiful

Stayed in June 2022