Nothing

We loved the room and the location. Nice restaurant. Comfortable beds and pillows. Nice and roomy.

Stayed in May 2024

Nothing

Location and staff

Stayed in May 2024

N/A

Very cosy and nice atmosphere Very friendly staff - both at the reception, the bar and in the restaurant 👍

Stayed in April 2024

Elegante, fino, vista increíble, súper recomendable.

Stayed in May 2024

Cleanless

Design

Stayed in April 2024

The staff go above and beyond to meet your requests. They are very nice. The hotel has amazing breakfast, the room had stunning views.

Stayed in May 2024

Needs more light

The breakfast

Stayed in May 2024

No door giving shower privacy. No separate light in room with toilet.

Close to Gondola. Excellent restaurant for dinner. Really good breakfast.

Stayed in May 2024

I found the air conditioning in the room insufficient at times to cool the room down to a comfortable sleeping temperature for me personally. I didn't query this with the hotel though, so it may well have been that I hadn't set the controls properly.

Great location in the heart of Grindelwald town. Fabulous view over the mountains and the Eiger in particular. The sauna and spa facilities, including the outdoor jacuzzi, were excellent, spotless and well used by us. All the staff were exceptionally friendly, efficient and professional. Breakfast was superb - I could not fault it!

Stayed in May 2024

Nothing! Great stay!!

The beds were super comfortable The hotel ensured that we had feather free room due to allergies Parking was super easy Location is right in the centre of Grindelwald so perfect for exploring The food is incredible! Sooo yummy! Breakfast options are great and the dinner was delicious! Staff are all super friendly and knowledgeable and gave us recommendations on where to go and what to do

Stayed in May 2024

The hotel exuded a delightful ambiance, creating a cozy atmosphere that facilitated relaxation. Smooth check-in and checkout processes, coupled with convenient parking facilities, complemented by an amazing breakfast, made the stay truly enjoyable.

Stayed in April 2024

Nothing

Beautiful hotel with fabulous views. Spacious well decorated bedroom and bathroom . The breakfast selection was extensive with freshly made omelettes available.We had dinner in the hotel restaurant and the food was delicious.Typical small fine dining portions but that's what you expect. The staff were all friendly and welcoming and wanted to help make your stay enjoyable. The addition of the pool and spa is lovely especially after a busy day. Short walk to the bus and train station so everything very accessible. I would go back for another visit without hesitation.

Stayed in May 2024

Everything

Stayed in March 2024

Wasn't a fan of the restaurant evening menu, thought it was a touch expensive considering the competition in the town. Didn't really feel tempted by the choice.

Lovely well presented hotel, good facilities, fantastic view from the rooms, staff were exceptional friendly and very helpful, rooms were a good size clean and nicely decorated with good facilities. Breakfast was of good quality and choice.

Stayed in May 2024

First of all, I would like to give a special thanks to Mr. Folk, the night front desk staff at the hotel. I initially had my first communication with Mr. Folk when I called around 10 p.m. one evening. His cheerful personality and excellent work ability made for a very pleasant and efficient phone conversation. Secondly, I would also like to thank Mr. Folk for helping us a lot in the early morning when we left the hotel. Since we needed to catch the train at six o'clock in the morning to leave, everything became very inconvenient. Mr. Folk helped us as much as he could, and made us feel the warmest and most caring service. I hope that Mr. Folk will meet more kind and sincere people like him in his future work. Finally, I would like to say that this hotel is outstanding in terms of views, facilities, dining and service. You can choose this hotel without hesitation.

Stayed in April 2024

Restaurant not so good as expected, 2 hours waiting for a dinner with waiters not so skilled .

Location, good breakfast.

Stayed in May 2024

Would be nice if the Spa wouldn’t already close at 8pm

Beautiful Hotel with great Bar and Spa area

Stayed in April 2024

NA

The location is tranquil, and we enjoyed the magnificent view of the Eiger (from our particular room type) throughout our entire stay. The hotel provides a sumptuous breakfast with a wide selection of cold and hot plates.

Stayed in April 2024

nothing

Wonderful all around, accommodation, service, food, location, loved it

Stayed in April 2024

The rain and snow was on and off during our stay, we had to stay indoors for a day and we missed the chance to see other nearby places.

We love everything about BG hotel. Very friendly and accomodating hotel personnel. Delicious breakfast options! The view from our room is so beautiful! Clean and comfortable hotel room and amenities. The supermarket and pharmacy are very near the hotel. We plan to go back next year!

Stayed in April 2024

European plug sockets for us were not compatible but was easily sorted by reception staff.

Gorgeous hotel, fantastic facilities, everything needed for our nights stay. Easy to find and park.

Stayed in April 2024

Not much.

Great design, spacy rooms with spectacular views, moderb facilities and great food both at breakfast and dinner.

Stayed in April 2024

We are very pleased with everything its just the pillow that we dont really enjoy

Beatifull hotel, good facilities, good service

Stayed in April 2024

Wonderful stay at a fantastic property with incredible staff members. The property is new and the staff were knowledgeable and kind. We didn’t understand how the air conditioner worked so we called the front desk and they were able to correct it for us. We will definitely stay here again!

Stayed in April 2024