While it's not necessarily the fault of the hostel that the person on bottom bunk was an old man who kept scratching himself (and shaking the whole bed in the process) and had a weird smell - it still completely ruined my one night's sleep there. Also had to wait about 20 mins to check in due to only a single staff, and there was a group of 4 older people who there was some significant communication issues. Again, not necessarily a fault of the hostel, but still ruined the experience.

Staff were amazing - showed me a map with all the points of interest.

Stayed in May 2024

Lovely stay at the heart of Bern

Stayed in April 2024

Good

Good

Stayed in May 2024

The staff was very friendly, the common area and the kitchen were very convenient. The location is perfect for a tourist.

Stayed in May 2024

No concerns

Location and cleanliness

Stayed in May 2024

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No lift/elevator from the ground floor to the lobby. The lobby is on the first floor. If you bring a big suitcase, make sure you can lift it up. From the first floor to your room, there’s lift/elevator. Enough space to

Clean, very central, not noisy, friendly staff and nearby a bus/tram stop.

Stayed in April 2024

Rooms are little small but cant complain since this is right smack in the city centre

Very friendly staff, well organised check in process (note that reception is closed from 12-3pm), luggage storage available

Stayed in April 2024

The rooms are rather small but this is compensated by a very nice shared space and kitchen. We were pleasantly surprised to find some free cereal for breakfast. The location is very central in the old town.

Stayed in April 2024

Only one shower and one toilet per floor.

Free pasta and cereal provided everyday! Friendly and very helpful staff. The kitchen and common area are very clean and tidy. Washing machine and drier available for only 5 CHF each. Clean bedding and towels provided.

Stayed in April 2024

The shower was just a tad bit small for a taller bigger guy.

I got exactly what I wanted. A clean bed and a shower.

Stayed in March 2024

I was there when it was quiet. Only 4 rings to cook on for everyone in the place which could be a probably at busy times

Great location and lovely place to stay. Very clean.

Stayed in March 2024

Not open 24/7

Central location Helpful Transport pass

Stayed in March 2024

It was really "tight air" in the room. It was fine when opening the windows, but it was too cold to keep the windows open during the night, meaning the air was bad in the morning.

Great location, lockers in the room (keys are provided by the property), spacious showers, clean. Easy check-in and check-out process. It was also quiet. The hostel had a kitchen, I did not check it out, but it`s nice to have the opportunity. Mirror and sink in the room.

Stayed in March 2024

They charge you $3 for a cup of coffee. That should be included. $12 for a load of laundry is also pretty steep. Guests who do not respect the rules or clean up after themselves, act like they are in their own home. For example, it says no food in the rooms. Group of young guys carrying packs of food to their rooms. Ladies restroom destroyed by the guys ignoring the sign, using it, and leaving water, tissue, and smell everywhere. Kitchen left a mess, couples laying all over the couches and making out like they were alone was one of the more bizarre things I've seen in a hostel. 3 nights in a row, older couple take the remote, turn on the TV, blast it on full volume to a movie of their liking with their food, drinks and snacks everywhere, making out, taking up the couches. It was the strangest and most inappropriate behavior I've seen in the common area of a supposed hostel. SO awkward. Family with screaming baby/toddlers. A barking dog. Yelling people. There need to be some parameters on all of this, its mayhem. Unfortunately the staff have to step up to moderate some of this.

Excellent staff, excellent location, great information and assistance, very helpful that they let you store luggage. They try their best to keep it clean.

Stayed in March 2024

Can't really complain at all. Room looked a little old but that's purely looks.

The staff at the reception were incredibly friendly, very spacious communal area with a nice kitchen too. They also have the coolest walless lift known to man. Room came with a euro plug socket too which is handy for people without the swiss plugs.

Stayed in February 2024

The room's ventilation was not good

Stayed in March 2024

There is no electricity socket inside wc and showers, at 07:00 am i had to use my hairdryer inside my room while everyone were sleeping. It felt too bad

Close to center and receptionist lady was bery kind

Stayed in March 2024

Wish there were more bathrooms, but never fighting over one.

Great location, very central to everything and transport. Lovely staff. Good communal areas.

Stayed in February 2024

The location has its benefits but also downsides, such as the noise from the nightlife down below. Even with the windows closed it was pretty loud, couldn’t open them at night because of the noise and rooms got very warm and stuffy as a result. In the common area there’s a vending machine that is so noisy that it’s not relaxing to sit there for a longer period of time. Reception closes between 12 and 15 but luckily I found a member of staff who could open the luggage storage for me so I could still drop off my backpack when I arrived at 13.

Large common area and kitchen, comfortable beds that each have their own reading light, shelf and power outlets, large closets to store your luggage in and come with a key. Shower was nice and warm with good water pressure. City tax includes public transit in Bern!

Stayed in February 2024

The room was a bit barren and it took a long time to check in.

Amazing location, right next to the clock. Super convenient to go around the city. The hostel was well-managed and the common areas were very nice.

Stayed in February 2024

Later check in

Breakfast, clean

Stayed in February 2024

Toilet area is too small. They should provide liquid hand and body wash and shampoo.

Perfect location Helping and nice staff Clean and quick check in Free burn metro tickets.

Stayed in January 2024

-

The situation

Stayed in January 2024