Reviews of Bigatt Hotel & Restaurant 3 stars
41 Via Carona, 6900 Lugano, Switzerland
#1 of 41 hotels in Lugano
Guests' ChoiceReview score
Based on 226 hotel reviews
9.3Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
9.4
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Facilities
9.4
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Staff
9.7
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Value for money
8.9
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Free WiFi
9.1
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Reviewed: 25 April 2024
Melanie
United Kingdom1 review10“We will visit again”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Na
Staff view ambience
Stayed in April 2024
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Reviewed: 22 February 2024
Robert
United Kingdom23 reviews3 helpful votes8.0Very good- • Leisure trip
- • Group
- • Double Room
- • Stayed 2 nights
Restaurant was closed for our two day stay
Breakfast was good, room was spacious, staff very attentive and helpful
Stayed in February 2024
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Reviewed: 23 January 2024
Ghaleb
Kuwait3 reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
The breakfast needs to be improved.
Even though it was an old building, is was modern and clean, the staff were really nice and very helpful, and they have a closed car park which you have to pay for
Stayed in January 2024
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Reviewed: 23 January 2024
Jana
Switzerland138 reviews26 helpful votes9.0“Everything you want and need for a comfortable and relaxed stay!”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Very friendly welcome and staff. Spacious room with a lof of light. Located a bit up Lugano's signature mountain San Salvatore the hotel offers great panoramic views, and nearby hiking options. Excellent breakfast, and restaurant. Highly recommended.
Stayed in January 2024
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Reviewed: 20 January 2024
Patrick
Switzerland23 reviews1 helpful vote10“Have been there many times and always happy to return”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
All of it; location architecture atmosphete
Stayed in January 2024
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Reviewed: 9 January 2024
Tee
Thailand80 reviews7 helpful votes10“perfect hotel for Lugano”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 1 night
- • Submitted via mobile
not a very good breakfast
better than expected, nice stay. clean and new
Stayed in November 2023
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Reviewed: 1 January 2024
Anastasia
Switzerland67 reviews12 helpful votes10“Will come back for sure!”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 1 night
- • Submitted via mobile
Very beautiful place and location. Modern. Very nice stuff - lady on the reception checked if there was a table at the restaurant nearby before our arrival, which was really nice. Everything at the breakfast was delicious.
Stayed in December 2023
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Reviewed: 2 December 2023
Johnny
United Arab Emirates8 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Every thing
Stayed in December 2023
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Reviewed: 28 November 2023
Pratik
Belgium4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
Everything
Stayed in November 2023
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Reviewed: 8 November 2023
Jacqueline
Indonesia10 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Refrigerator in de room.made a lot of noise.
Lovely spacious room with view on the lake. Helpful and very friendly staff. Great breakfast buffet.
Stayed in November 2023
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Reviewed: 30 October 2023
Alexandru
United Kingdom8 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Excellent location. Very friendly staff. Great restaurant
Stayed in October 2023
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Reviewed: 19 October 2023
Heidi
United States6 reviews1 helpful vote10“Gorgeous room!”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
I liked the large, beautiful room and the restaurant downstairs had great views!
Stayed in October 2023
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Reviewed: 17 September 2023
Alison
United Kingdom5 reviews10“Fabulous hotel with the most wonderful staff”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 4 nights
- • Submitted via mobile
This is just a fabulous hotel; the cleanliness, amazing breakfasts and evening meals, the facilities and views of stunning Lake Lugano. Although the hotel is up on the hill and a pretty long walk from Lugano, you get the Ticino pass, which enables you to get free bus rides in Ticino, which was a welcome perk and the bus stop is just outside the hotel. However, what really makes this hotel so special is the incredible staff and manager. They are all wonderful people who clearly take great pride in this fabulous hotel and want you to have the most wonderful stay, which we certainly did. Thanks so much to Lorenzo, Boris, Alessia and all of the team for your kindness. I'm sorry I don't know all of your names but you are all incredible and I very much look forward to returning.
Stayed in September 2023
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Reviewed: 11 September 2023
Kaisa
Switzerland74 reviews14 helpful votes10“Paradise in Paradiso”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Bed a little too soft, pillows too, but this is a matter of preference, so a fairly minor complaint. They could offer firmer pillows at least as options. Small playground near/within eyeshot of restaurant terrace would also be fab for families with kids so that it's easier to keep them occupied during dinner.
Stunning views, beautiful setting, great pool, stylish & simple decor in rooms and around hotel, super clean, very friendly staff and tasty food. Our third stay here - think that says it all.
Stayed in September 2023
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Reviewed: 11 September 2023
Deborah
United Kingdom27 reviews10“One of the most pleasant hotels I have stayed in”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted via mobile
Fantastic views in a lovely location. All of the staff were exceptional and nothing was too much trouble.
Stayed in September 2023
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Reviewed: 29 August 2023
Antonino
Italy29 reviews3 helpful votes10Exceptional- • Business trip
- • Family with young children
- • Comfort Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
A very nice place where to spend a lovely time, with an awesome view on the lake
Stayed in August 2023
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Reviewed: 28 August 2023
Elizabeth
United States3 reviews10“Just wonderful!”- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
Without a car you must rely on a once hourly bus, or walk a steep hill 11mins to a second bus line. Takes some planning, but worth it for the location.
All meals were excellent, staff were all friendly and kind, beautiful terrace view, lovely swimming pool and grounds. Rooms were large and comfortable and air conditioned which was very welcome due to a heat wave in the region during our stay. Just steps from the bus stop and a nice local restaurant.
Stayed in August 2023
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Reviewed: 27 August 2023
Daria
Switzerland2 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Beautiful view, amazing breakfast with many local specialities, friendly stuff
Stayed in August 2023
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Reviewed: 26 August 2023
Ljiljana
Germany15 reviews1 helpful vote10“The most beautiful hotel and a perfect stay - truly 10/10!”- • Leisure trip
- • Solo traveller
- • Comfort Double Room
- • Stayed 4 nights
- • Submitted via mobile
The most beautiful hotel and a perfect stay! The views are stunning, the pool is gorgeous, the breakfast amazing, and the staff wonderful - truly 10/10!
Stayed in August 2023
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Reviewed: 26 August 2023
Chantal
Switzerland3 reviews10Exceptional- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
everything
Stayed in August 2023
-
Reviewed: 17 August 2023
Andrew
United Kingdom6 reviews10“Fantastic stay would love to revisit.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Couldn’t walk to town but that’s why lovely views.
Lovely location and views. The best breakfast we’ve ever had.
Stayed in August 2023
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Reviewed: 14 August 2023
Anthony
United Kingdom2 reviews9.0“Lovely hotel with socially conscious vibe and great views across to the city and lake”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted via mobile
More about the location than the hotel - but the buses are infrequent so if you don’t have a car you need to plan ahead! But we made it work fine.
Rustic breakfast using fresh locally grown ingredients - great views - and lovely staff
Stayed in July 2023
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Reviewed: 14 August 2023
John
United Kingdom5 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
Nothing to dislike
Stunning hotel in a great location. The room (triple) was decorated to a high standard. Would definately recommend and wouldn't hestitate to stay there again.
Stayed in July 2023
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Reviewed: 6 August 2023
Margreet
Netherlands19 reviews13 helpful votes10“This is a highly recommended holiday gem in Lugano”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
When travelling without a car, be informed that the bus to the city centre of Lugano goes once (on Sunday) or twice per hour. And make sure to book the restaurant on time as the seatings are limited.
Truly loved the location, the beautiful view, the lovely garden and pool, the tasty and carefully selected and home made breakfast and of course the exceptional friendly and very hospitable employees - they are outstanding and deserves a special mention. I highly recommend this gem!
Stayed in July 2023
