St. Karliquai 12, 6004 Luzern, Switzerland
#32 of 77 hotels in Luzern
Guests' ChoiceBased on 779 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
9.2
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 20 April 2024
Filip
Czech RepublicA bit too little place around the bed, difficult to walk around :-) just a totally tiny minor -
Beautiful hotel on the bank of the river, close to the historic fortifications. Helpful staff, delicious breakfast, very practical and modern bathroom. Quiet room.
Stayed in March 2024
Reviewed: 18 April 2024
Vikas
United Arab EmiratesNothing
Everything
Stayed in April 2024
Reviewed: 16 April 2024
Eman
EgyptEvery thing about it was very nice . I was hoping there was room service :) but that’s ok too
Location is excellent , walking distance to down town . Lean spacious room with updated bathrooms .
Stayed in April 2024
Reviewed: 16 April 2024
Denis
IrelandNothing really
Fantastic location, friendly and helpful staff , spacious room
Stayed in April 2024
Reviewed: 14 April 2024
Patty
SloveniaThe location of the hotel, right on the river, is outstanding and the paid parking facility across the river is a real plus. The hotel interior is slightly dated, however, everything is spotlessly clean and in great working order. Comfortable beds, rooms, and bathrooms. Breakfast is fresh and replenished quickly. Walking distance to major sights and many nearby restaurants and shopping. Friendly, helpful staff.
Stayed in April 2024
Reviewed: 14 April 2024
Helen
MalaysiaNothing
Strategic location, well designed room, clean and comfortable. Very well spread and nice breakfast, staffs are friendly and helpful 👍
Stayed in April 2024
Reviewed: 11 April 2024
Taha
United Arab EmiratesThe View The Rooms The Service The Breakfast
Stayed in April 2024
Reviewed: 7 April 2024
Wananong
FinlandIt would be better if there is refrigerator and shower cap in the room. It would be better if the hotel use blackout curtains in the room. It was too bright to sleep. There should be more options in breakfast.
Staff at the reception is helpful and friendly. She gave me the heart shape chocolate for my birthday as a surprise. The hotel gave me the excellent mountain and river view room as my request for my 50th birthday, I'm really appreciate that. I was really happy to stay there. The hotel is in the good location near the attraction tourist spots with the excellent view. It is just a little bit far from the train station so if you want to walk from the train station, I don't recommend to bring many luggages with you. But if you have many luggages with you even the drag suitcase/luggage, I recommend to use the public transport to the hotel.
Stayed in March 2024
Reviewed: 2 April 2024
Julia
United StatesThere was no place downstairs to sit and hang out
Breakfast, room size, bathroom, location
Stayed in February 2024
Reviewed: 2 April 2024
Kristen
United StatesGreat triple room (proper bed for everyone). Nice, quiet location (but very close to the center) and great hotel breakfast.
Stayed in April 2024
Reviewed: 24 March 2024
Yaroslav
UkraineGood breakfast
Stayed in March 2024
Reviewed: 17 March 2024
Stuart
CanadaFloors creek very loudly.
Great view, clean comfortable beds, spacious rooms and friendly staff.
Stayed in March 2024
Reviewed: 7 March 2024
Alicia
United StatesThe staff!
Stayed in March 2024
Reviewed: 17 February 2024
Francois
SwitzerlandView from room ,breakfast very good and service
Stayed in February 2024
Reviewed: 29 January 2024
Ahmed
United Arab EmiratesLocation was close to all town attractions and view is nice for richer and mountain
Stayed in January 2024
Reviewed: 14 January 2024
Michel
AustraliaOnly one mirror I usually never say anything about breakfast but the Breakfast should definitely have a bit more variety More lights needed
Big room Nice view
Stayed in January 2024
Reviewed: 13 January 2024
Tee
MalaysiaGOOD LOCATION
Stayed in December 2023
Reviewed: 9 January 2024
Shaun
AustraliaFantastic location. Good sized room for a family of four. Lovely staff and great breakfast.
Stayed in January 2024
Reviewed: 5 January 2024
Ching
TaiwanThe heater is unresponsive and cannot be used, and there are no blackout curtains next to the bed.
The service staff is very friendly, the location is very good, clean and comfortable
Stayed in January 2024
Reviewed: 4 January 2024
Steven
United KingdomNothing really to add here, maybe some bacon thrown into the breakfast mix but other than that all good
Great view from our window overlooking the river and mountains, always a great way to start the day. Breakfast was unspectacular but definitely tasty and adequate. Service was always with a smile and the automatic door opening at the entrance always made us smile
Stayed in December 2023
Reviewed: 3 January 2024
Alessandro
SwitzerlandWalls bot well insulated
Clean, well located and friendly staff
Stayed in January 2024
Reviewed: 2 January 2024
Boyoung
United KingdomNothing, but it would be nice if the room had a small fridge.
Location, Location!!
Stayed in December 2023
Reviewed: 30 December 2023
Nigel
AustraliaWe liked everything about this hotel. If pushed, I would say that it was a bit awkward dragging suitcases from the train station to the hotel due to the distance and steps along the way but you could always catch a taxi.
The doonas on the bed were light, puffy and extremely warm. There was a choice of pillows for use. The room was a descent size and had enough seating for both of us. The bathroom was a good size and had adequate shelving for our toiletries. The train station was about a a ten minute walk away.
Stayed in December 2023
Reviewed: 30 December 2023
Ath
Australia-No minibar fridge so had to store child's medication out on the balcony. - Fire alarm went off in the middle of the night - wasn't ideal but wasn't the property's fault. - Rooms are quite small and a little dated.
- Great location right on the lake with balcony overlooking it. - 5 minute walk into the town centre. - Quiet and clean. -Great breakfast included. - The most comfortable bed and pillow. - Very friendly staff. - Lift at the property.
Stayed in December 2023
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