Shower was very disappointing. Would have preferred a shower cubicle instead of shower over a bath. Bath towels were just not large enough. Beds not very comfy.

Excellent breakfast. Lovely fresh produce. Croissants were delicious.

Stayed in February 2024

Internet reliability could be better because it lags sometimes. Some staff members should smile more but they are quite helpful despite of.

The location is a 2 min walk to the Tram station and 5 min to the Zurich HB (main train terminal). Although the breakfast seems repetitive, the savings you get for only 15 CHF each time is a plus especially in an expensive country like Switzerland. The single room i was assigned has comfy beds and sufficient furniture for my needs. They even had a UK outlet.

Stayed in February 2024

Small room, Breakfast has decreased compared to the last time we came.

Close train station you can reach by walking, staff ok.

Stayed in February 2024

Bed and mattress definetely need a change .Mattress is uncomfortable and makes noise and you could also feel the springs

Excellent place right in the center and clean warm room

Stayed in February 2024

Not very clean

In the cinty center 5 drinks in minibar is free

Stayed in February 2024

I guess it'd be better to upgrade the keys to card?

Location was good, 5-10mins walk from Zurich main station. Room size was good, there was a sofa and ample space on the floor to open the luggage. Umbrellas available free to use in the lobby! Staff was friendly and we are able to have early check in.

Stayed in January 2024

nothing

location!, nice room, quiet area

Stayed in February 2024

Employees are very helpful and kindly, The location is very centrally located with easy access to the city centre,highly recommended.

Stayed in February 2024

Location and good space for family for 1 night . Very helpful staff.

Stayed in February 2024

Everything was normal, but there are a couple of warnings. On the 5th floor, some rooms are attic with windows only in the ceiling. The windows are above the beds, and in them a little blowing (if you do not like drafts ask for it in advance). There is no kettle or glasses in the room. In the hall on the ground floor, you can make tea (for hot water you have to pay 50 cents, it is not much but strange and not convenient).

We stayed a couple of nights. And everything was as described. The hotel is located 7 minutes walk from the train station, if you come by train is very convenient. To the old town about 12-15 minutes, to the lake about 20 minutes. We got of improved the room, the size was sufficient. Everything was clean in the room and the hotel. Housekeeping was good. Roomy refrigerator. There is only one outlet in the room for a 220 plug. Other outlets were near each bed. The bathroom is quite spacious. The decoration of the hotel is laconic. Breakfast without hot and no special variety, but everything is tasty and enough to eat. The reception staff was attentive and friendly.

Stayed in February 2024

Kind of small rooms but still very nice rooms.

Ease of access to train station.

Stayed in February 2024

No coffee in room (I did not have CHF cash to buy coffee in the lobby).

I like the location, close to the train station, and the staff who were very friendly. I needed a place to sleep and this hotel was quiet (couldn't hear street noise or people in next room).

Stayed in February 2024

Clean, simple, decent value, good location near the train station. Solid 3.5*. They don’t claim to be 4* and I appreciate that.

Stayed in January 2024

Very good breakfast and location

Stayed in February 2024

Lack of English speaking TV channels

Good breakfast and helpful friendly staff

Stayed in February 2024

Little to complain about. Being fussy the television needs to be reprogrammed as half of the channels aren't available, and that's not due to being on Sky or other pay platforms.

As I was using Zurich HB a lot, then the location is great. The check in and out was seamless. I was allocated a nice room with some space and a comfortable bed. Despite the room facing the road it is a quiet neighbourhood. The bathroom was a bit old fashioned but it provided what was needed (always prefer a shower to a shower in a bath). Breakfast was good and was served from 0630 EVERY morning. No hot food (oh, except the boiled eggs), but a good choice, especially if you want more than a croissant and a cup of coffee. One of the good features of the Bristol is a computer that guests can use - handy for obtaining and printing of boarding passes. Took advantage of the tea/coffee tray available from Reception, though you can get a tea/coffee from their vending machine in the lobby for 50 cents. Will definetly return!

Stayed in February 2024

Room is a bit small and couldn’t control the heating as its central. Was really cold sometimes and really hot other times. Some remodelling could be done to update interior design to be a bit more modern. Overall, it was neat

Located close to the train station and the city centre

Stayed in January 2024

My room the first night (without the upgrade) was a little basic, but it was okay Towels a little too small and thin Heavy old fashioned keys, had to deposit them every time I went out and sometime had to wait to get them back if there was a line of people checking in

Great location, close to the central train station, but quiet Very helpful staff Very good breakfast, with a lot of variety I stayed there two separate nights, the second time I got a room upgrade, which was very nice Value for money (relative to Zurich) Although there was no kettle in my room, they provided one upon request

Stayed in January 2024

Location

Stayed in January 2024

Small size room

Location

Stayed in February 2024

The room was big enough for our group and the beds are comfortable. The staff are very friendly and accommodating.

Stayed in February 2024

Nothing

Strategically located near the Main train station as well as the bus trams. Many restaurants and shops and attractions within walking distance.

Stayed in February 2024

1) The single room is quite small 2) No hot breakfast (just hard-boiled eggs) 3) The reception is not 24 hours 4) The key from the room is a heavy old-fashioned one instead of a plastic card, hence anyone can get to the room floor. 5) Pillows are extremely soft and uncomfortable

The location (5 minute walk from the Main Railway Station) is great when you want to avoid traffic jams and save your time plus for a sightseeing around the City center. The street it quiet, hence not much noise when you sleep. Personnel is super friendly and speaks good English.

Stayed in January 2024

The corridors were being refurbished so there were workmen working in the corridor.

The hotel was located centrally. It was clean and the staff were friendly.

Stayed in January 2024

The hotel was pretty basic with the room more like a private room in a youth hostel.

The receptionist was really friendly and helpful and the room was clean and quiet.

Stayed in January 2024