Missionsstrasse 21, 4003 Basel, Switzerland
#25 of 66 hotels in Basel
Guests' ChoiceBased on 189 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.3
Facilities
8.5
Staff
9.1
Value for money
8.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 May 2024
Kurt
SwitzerlandLocation. It's out of the way.
room, staff
Stayed in April 2024
Reviewed: 4 May 2024
Noname38
GermanyFirst time picture of the Place are worse then in Person. I decided to stay One more night. Pity was full working days and couldnt enjoy the amenities
Stayed in April 2024
Reviewed: 9 March 2024
Williscroft
United KingdomAll fine. Would have liked to have known in advance about the free travel in Basel for those staying overnight. It would have saved the problems with had with the ticket machine at the airport for the No. 50 bus.
We were attending a function in Ayledo restaurant next door, so couldn't be a better location.
Stayed in March 2024
Reviewed: 3 March 2024
Z
SwedenWild garden, cultural heritage.
Stayed in March 2024
Reviewed: 28 February 2024
Ruud1982
NetherlandsInterior is a bit dated. Could de with a refresh.
Nice location. Nice and spacious room (apartment) Great Parking facilities. Nice breakfast
Stayed in February 2024
Reviewed: 26 February 2024
Rice
United StatesThe fact that you have to carry your suitcase up the steps to the entrance.
Beautiful old building with character.
Stayed in February 2024
Reviewed: 21 February 2024
Dilara
TurkeyEverything was perfect
Location, Breakfast Room Staff
Stayed in February 2024
Reviewed: 18 February 2024
Juliane
United KingdomParking at the hotel costs 22 CHF for hotel guests which we found a bit unusual for a hotel in a quiet residential area of Basel with lots of parking on the premise (street parking is limited to 1,5h)
The room and location is wonderful, staff very friendly and helpful, ideal location for an early trip to the airport!
Stayed in February 2024
Reviewed: 2 January 2024
Matheus
NetherlandsI wish we could have more options for breakfast, and the juices were not the best (bad orange taste).
Very very large room for 3 people. High floor, with a lift. Nice breakfast area. Very friendly staff. Good parking lot. Very nice location.
Stayed in December 2023
Reviewed: 27 December 2023
Su
ChinaA nice stay! Spacious and cleaning family room. Good location at a garden. Traffic is easy,only three bus stops from Basel SBB station. We arrived early before the check in time, staff warmly put our Luggage down and introduce us city spots,gift visit card,so we have a relax city walk. Breakfast is delicious.
Stayed in December 2023
Reviewed: 22 December 2023
Christian
Switzerland2 beds and not a king bed
The house, the park, the atmosphere
Stayed in December 2023
Reviewed: 19 December 2023
Matt
AustraliaNothing.
A lovely large room with plenty of light. A short walk to the old town. A good breakfast and friendly staff. Room was available when we arrived, which was nice.
Stayed in December 2023
Reviewed: 19 December 2023
Lauren
United KingdomNothing
Location was FABULOUS Staff were super helpful Breakfast was beautiful
Stayed in December 2023
Reviewed: 18 December 2023
Sharon
United KingdomThe only thing was we would have liked a Toaster at breakfast. You served boiled and scrambled eggs. But we wanted it with toast.
Good location to town. Comfortable and clean.The staff were very accommodating
Stayed in December 2023
Reviewed: 14 December 2023
匿名1
SwitzerlandNA
Staffs are kind and pleasant. The breakfast was cozy and nice. I got all I needed during the stay. Very good location for Christmas Market.
Stayed in December 2023
Reviewed: 12 December 2023
Ufuk
TurkeyI never thought I would come across such a magnificent building. Both its historical texture and location were very nice. 15-20 minutes walking distance to the important points of the city. Breakfast was very good.
Stayed in December 2023
Reviewed: 8 November 2023
Jesse
United StatesParking not well explained. Would have liked a mini fridge. Wi-Fi was weak.
Great location, quiet and easy to get around. Available parking. Staff was very quick to respond.
Stayed in November 2023
Reviewed: 23 October 2023
Laura
SwitzerlandI wish we could have stayed longer!
Everything. The hotel and the service are great, there's everything we may need. The breakfast menu is delicious and there's a great variety. The complex is really nice, a mix of old and contemporary buildings in a big and green property, with beautiful gardens. The location is also good, like 10-15min on foot of the city center, and even if you don't want to walk, the hotel offers the Basel Card and you can use the public transport for free, there's a stop almost in front of the hotel.
Stayed in October 2023
Reviewed: 16 October 2023
Amy
United StatesI have absolutely NO complaints!
The beds were very comfortable! The room was spacious! This location was, for us, walkable from the train station and walkable to the river cruise port (We travel with a carry-on size roll-aboard suitcase and one backpack/tote bag each). The nature garden was like a green oasis in the city. We felt very safe walking to the local grocery store to pick up some snacks and we walked easily into the Old Town!
Stayed in October 2023
Reviewed: 1 October 2023
Sander
NetherlandsA base of tranquility on a very central location in Basel. Rooms are basic, yet comfortable. Especially the garden and breakfast are well, well beyond what one would expect. Great value too!
Stayed in September 2023
Reviewed: 24 September 2023
Jill
United KingdomExcellent breakfast, very helpful staff, large rooms, very comfortable, lovely toiletries, good location
Stayed in August 2023
Reviewed: 19 September 2023
Richard
United KingdomGood buffet breakfast Location very good Easy bus from rail station (3 stops) Easy tram to Tinguely museum
Stayed in September 2023
Reviewed: 14 September 2023
Clare
United Kingdomimmaculately clean, friendly staff
Stayed in September 2023
Reviewed: 26 August 2023
Penelope
AustraliaI wished there were tea and coffee facilities in the room
The room was bright and clean with a lovely view
Stayed in July 2023
Brasilia, Brazil
Concorezzo, Italy
Methoni, Greece
Lloret de Mar, Spain
Cape Town, South Africa
Agia Irini Paros, Greece
Agen, France
Algés, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content